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List: outages
Subject: Re: [outages] Intermittent Connectivity Issues - Office 365
From: "Robbins, David via Outages" <outages () outages ! org>
Date: 2018-12-10 16:17:22
Message-ID: SN6PR05MB39663E70BC290A80B2DA9D9BE8A50 () SN6PR05MB3966 ! namprd05 ! prod ! outlook ! com
[Download RAW message or body]
[Attachment #2 (multipart/alternative)]
We are not using on-prem. Strictly O365 here.
A new Incident has been posted EX170653 for the current issue:
[cid:image002.jpg@01D49079.EAF5D910]
Thanks,
Dave Robbins l Network Administrator
From: Jason Posner <jposner@weismarkets.com>
Sent: Monday, December 10, 2018 11:07 AM
To: Robbins, David <dave.robbins@ancile.com>; outages@outages.org
Subject: RE: Intermittent Connectivity Issues - Office 365
See EX170187 in the service health center.
Title: Unable to receive/send email from/to on-premises environment User im=
pact: Users may be experiencing delays or may be unable to send and receive=
email. More info: Admins may encounter one or more of the following sympto=
ms: - Admins may see "Connection refused" error in Message Trace or SMTP pr=
otocol logs. - Admins may receive a notification stating "Messages from Off=
ice 365 using connector 'Outbound On-Premises Connector' have been deferred=
for more than 1 hour." We've communicated in the Message Center that we we=
re making updates to Exchange Online Protection (EOP) to help your organiza=
tion configure and update network perimeter devices as well as simplify IP =
range management. As we have received some reports from users that they're =
experiencing issues related to these updates, and may have missed the Messa=
ge Center posts, we're providing additional information. If your organizati=
on is experiencing behavior similar to what is described, please review the=
following information. Current status: To ensure proper mail flow, organiz=
ations that are configured for hybrid mail flow or subscribe to Exchange On=
line Protection (EOP) must make sure that their on-premises network allows =
connections from all of the current EOP IP address ranges. Please update yo=
ur on-premises network allow list to accept connections from all of the EOP=
IP address ranges listed in the following link: https://docs.microsoft.com=
/en-us/office365/SecurityCompliance/eop/exchange-online-protection-ip-addre=
sses. Scope of impact: This impacts organizations that are configured for h=
ybrid mail flow or subscribe to EOP who have not listed the noted IP addres=
ses.
Jason Posner
Senior Systems Administrator
Weis Markets, Inc
Office: 570-863-2874
Cell: 570-975-9938
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Robbins, Da=
vid via Outages
Sent: Monday, December 10, 2018 10:14 AM
To: outages@outages.org<mailto:outages@outages.org>
Subject: [outages] Intermittent Connectivity Issues - Office 365
We've verified intermittent connectivity issues between local Outlook clien=
ts/mobile devices and Office 365.
Thanks,
Dave Robbins
This message may contain confidential or privileged information and is inte=
nded only for the individuals addressed in the body of the email. Nothing i=
n this message shall be construed as making or accepting an offer to form a=
contract unless this message is followed by a written signed confirmation.=
If you have received this message in error, please notify the sender and t=
hen delete the message and all copies. Thank you.
This message may contain confidential or privileged information and is inte=
nded only for the individuals addressed in the body of the email. Nothing i=
n this message shall be construed as making or accepting an offer to form a=
contract unless this message is followed by a written signed confirmation.=
If you have received this message in error, please notify the sender and t=
hen delete the message and all copies. Thank you.
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<p class="MsoNormal">We are not using on-prem. Strictly O365 here.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A new Incident has been posted <b>EX170653</b> for the current \
issue:<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="745" height="407" \
style="width:7.7604in;height:4.2395in" id="Picture_x0020_2" \
src="cid:image002.jpg@01D49079.EAF5D910"><o:p></o:p></p> <p \
class="MsoNormal"><o:p> </o:p></p> <div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#44546A"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1B3055">Dave Robbins</span></b><span \
style="color:#585858"> </span><span style="color:#7F7F7F"> l</span> <span \
style="color:#585858"> </span><span style="color:#5C8D3B">Network \
Administrator</span><span style="color:#585858"><o:p></o:p></span></p> <p \
class="MsoNormal"><span style="color:#585858"><o:p> </o:p></span></p> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Jason Posner <jposner@weismarkets.com> <br>
<b>Sent:</b> Monday, December 10, 2018 11:07 AM<br>
<b>To:</b> Robbins, David <dave.robbins@ancile.com>; outages@outages.org<br>
<b>Subject:</b> RE: Intermittent Connectivity Issues - Office 365<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">See EX170187 in the service health center. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe \
UI",sans-serif;color:#505050;letter-spacing:.1pt;background:#E6E6E6">Title: \
Unable to receive/send email from/to on-premises environment User impact: Users may \
be experiencing delays or may be unable to send and receive email. More info: Admins \
may encounter one or more of the following symptoms: - Admins may see \
"Connection refused" error in Message Trace or SMTP protocol logs. - Admins \
may receive a notification stating "Messages from Office 365 using connector \
'Outbound On-Premises Connector' have been deferred for more than 1 hour." We've \
communicated in the Message Center that we were making updates to Exchange Online \
Protection (EOP) to help your organization configure and update network perimeter \
devices as well as simplify IP range management. As we have received some reports \
from users that they're experiencing issues related to these updates, and may have \
missed the Message Center posts, we're providing additional information. If your \
organization is experiencing behavior similar to what is described, please review \
the following information. Current status: To ensure proper mail flow, organizations \
that are configured for hybrid mail flow or subscribe to Exchange Online Protection \
(EOP) must make sure that their on-premises network allows connections from all of \
the current EOP IP address ranges. Please update your on-premises network allow list \
to accept connections from all of the EOP IP address ranges listed in the following \
link: <a href="https://docs.microsoft.com/en-us/office365/SecurityCompliance/eop/exchange-online-protection-ip-addresses">
https://docs.microsoft.com/en-us/office365/SecurityCompliance/eop/exchange-online-protection-ip-addresses</a>. \
Scope of impact: This impacts organizations that are configured for hybrid mail flow \
or subscribe to EOP who have not listed the noted IP addresses.</span><o:p></o:p></p> \
<p class="MsoNormal"><o:p> </o:p></p> <div>
<p class="MsoNormal"><b><span style="font-family:"Bookman Old \
Style",serif;color:#1F497D">Jason Posner<o:p></o:p></span></b></p> <p \
class="MsoNormal"><span style="font-size:10.0pt;font-family:"Bookman Old \
Style",serif;color:#1F497D">Senior Systems Administrator<o:p></o:p></span></p> \
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Bookman Old \
Style",serif;color:red">Weis Markets, Inc<o:p></o:p></span></b></p> <p \
class="MsoNormal"><span style="font-size:10.0pt;font-family:"Bookman Old \
Style",serif;color:#1F497D">Office: 570-863-2874<o:p></o:p></span></p> <p \
class="MsoNormal"><span style="font-size:10.0pt;font-family:"Bookman Old \
Style",serif;color:#1F497D">Cell: 570-975-9938<o:p></o:p></span></p> </div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Outages [<a \
href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>] \
<b>On Behalf Of </b>Robbins, David via Outages<br> <b>Sent:</b> Monday, December 10, \
2018 10:14 AM<br> <b>To:</b> <a \
href="mailto:outages@outages.org">outages@outages.org</a><br> <b>Subject:</b> \
[outages] Intermittent Connectivity Issues - Office 365<o:p></o:p></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’ve verified intermittent connectivity issues between \
local Outlook clients/mobile devices and Office 365.<o:p></o:p></p> <p \
class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#44546A"><o:p> </o:p></span></b></p>
<p class="MsoNormal">Dave Robbins<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This message may contain confidential or privileged information \
and is intended only for the individuals addressed in the body of the email. Nothing \
in this message shall be construed as making or accepting an offer to form a contract \
unless this message is followed by a written signed confirmation. If you have \
received this message in error, please notify the sender and then delete the message \
and all copies. Thank you. <o:p></o:p></p>
</div>
This message may contain confidential or privileged information and is intended only \
for the individuals addressed in the body of the email. Nothing in this message shall \
be construed as making or accepting an offer to form a contract unless this message \
is followed by a written signed confirmation. If you have received this message in \
error, please notify the sender and then delete the message and all copies. Thank \
you. </body>
</html>
["image002.jpg" (image/jpeg)]
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