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List:       outages
Subject:    Re: [outages] Comcast internet / intermarket networking
From:       "Allen, Tom \(GPK\) via Outages" <outages () outages ! org>
Date:       2017-09-13 22:35:34
Message-ID: 5D4551899E3BCE46AD33C011A3F475B032F3414E () GPRKMBX01 ! fecrwy ! local
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Seems resolved for us as of 5 minutes ago.

On Sep 13, 2017 6:32 PM, Kraig Beahn <kraig@l2net.com> wrote:
Notice: This email came from outside FEC Railway

We can confirm the same for Jacksonville, Live Oak, Lake City and the entire \
Jacksonville centered network starting: Sep/13/2017 16:42:37

Includes voice, e-911, IP transit and transport circuits that do not originate and \
terminate within the local serving area. We also have two Comcast LMA 10G NNI's that \
are also out of service from our Atlanta site to the Jacksonville Comcast HE, via \
Comcast Wholesale.

According to some of our internal contacts, the national NOC cannot reach the 6045 \
Philips Hwy (Jacksonville POP/HE) and suspect a plant power failure, as there are \
multiple fiber routes to this facility via Level(3) IRU's. In addition, JEA reports a \
long-term outage in this area (JEA Ticket No. 2005404168) with the latest starting at \
Sep 11 2017, 2:26 AM.

On Wed, Sep 13, 2017 at 5:06 PM Allen, Tom (GPK) via Outages \
<outages@outages.org<mailto:outages@outages.org>> wrote:

(Jacksonville, FL) Comcast internet (EDI) is down for routes outside of North \
Florida.  South FL markets unable to see North FL, but intra-market traffic appears \
stable, started about 4:45pm EDT.  Same seems true of residential service.



Tom



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<p dir="ltr">Seems resolved for us as of 5 minutes ago.</p>
<div class="quote">On Sep 13, 2017 6:32 PM, Kraig Beahn &lt;kraig@l2net.com&gt; \
wrote:<br type="attribution"> <blockquote class="quote" style="margin:0 0 0 \
.8ex;border-left:1px #ccc solid;padding-left:1ex"> <div><font color="red" \
face="arial">Notice: This email came from outside FEC Railway</font> <br>
<br>
<div dir="ltr"><span style="color:rgb( 33 , 33 , 33 )">We can confirm the same for \
Jacksonville, Live Oak, Lake City and the entire Jacksonville centered network \
starting:&nbsp;Sep/13/2017 16:42:37</span> <div style="color:rgb( 33 , 33 , 33 \
)"><br> </div>
<div style="color:rgb( 33 , 33 , 33 )">Includes voice, e-911, IP transit and \
transport circuits that do not originate and terminate within the local serving area. \
We also have two Comcast LMA 10G NNI's that are also out of service from our Atlanta \
site to the  Jacksonville Comcast HE, via Comcast Wholesale.</div>
<div style="color:rgb( 33 , 33 , 33 )"><br>
</div>
<div><font color="#212121">According to some of our internal contacts, the national \
NOC cannot reach the 6045 Philips Hwy (Jacksonville POP/HE) and suspect a plant power \
failure, as there are multiple fiber routes to this facility via Level(3) IRU's. In \
addition,  JEA reports a long-term outage&nbsp;in this area (JEA Ticket \
No.&nbsp;</font><font color="#212121">2005404168) with the latest starting \
at&nbsp;Sep </font>11<font color="#212121"> 2017, 2:26 AM.</font></div>
<br>
<div class="elided-text">
<div dir="ltr">On Wed, Sep 13, 2017 at 5:06 PM Allen, Tom (GPK) via Outages &lt;<a \
href="mailto:outages@outages.org">outages@outages.org</a>&gt; wrote:<br> </div>
<blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div>
<p>(Jacksonville, FL) Comcast internet (EDI) is down for routes outside of North \
Florida.&nbsp; South FL markets unable to see North FL, but intra-market traffic \
appears stable, started about 4:45pm EDT.&nbsp; Same seems true of residential \
service.<u></u><u></u></p> <p><u></u>&nbsp;<u></u></p>
<p>Tom <u></u><u></u></p>
<p><u></u>&nbsp;<u></u></p>
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