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List:       outages
Subject:    Re: [outages] Comcast Voice outage
From:       chris via Outages <outages () outages ! org>
Date:       2016-07-13 12:34:35
Message-ID: CAKnNFz-fRA0YUtcu36b0NJxuo_uCvypv3HscZ89nrhH8YiCOMw () mail ! gmail ! com
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appears to be fully resolved as of about 11:15pm EST last night

This is the official word they directed me to:
http://forums.businesshelp.comcast.com/t5/Equipment-Features/Issues-receiving-and-making-calls/td-p/29840


news coverage:
https://twitter.com/hashtag/comcastoutage
http://www.seattletimes.com/seattle-news/nationwide-comcast-outage-affecting-local-small-business-owners/
 http://wsvn.com/news/local/comcast-outage-leaves-businesses-with-no-phone-access/
http://registerguard.com/rg/news/local/34571216-75/comcast-outage-hits-local-business-phone-service.html.csp
 http://fox43.com/2016/07/12/nationwide-comcast-outage-causing-problems-for-businesses-and-police/
 https://www.bostonglobe.com/business/talking-points/2016/07/12/comcast-business-customers-experience-phone-service-outage/GUmyqu8f9qje4Km1s0fqeK/story.html
 http://patch.com/us/across-america/comcast-outages-reported-nationwide

On Tue, Jul 12, 2016 at 7:13 PM, Griffin Ellis <GEllis@vhpla.com> wrote:

> Experiencing outage in North Louisiana as well
> On Jul 12, 2016 2:24 PM, chris via Outages <outages@outages.org> wrote:
> 
> it gets through occasionally if you call a couple times youll get failures
> and success randomly its intermittent. i finally go through and they
> acknowledge its a major widespread outage and they are working on it but no
> eta
> 
> On Tue, Jul 12, 2016 at 3:20 PM, Josh Luthman <josh@imaginenetworksllc.com
> > wrote:
> 
> That number works for me on my VoIP phone.  I know as much as the data
> centers are in NYC and ATL.
> 
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
> On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <outages@outages.org>
> wrote:
> 
> multiple reports from multiple customers of ours who have comcast voice
> service. all inbound calls to affected customers dont reach our gear
> 
> tried to call 800 391 3000 and cant even get through to there, audible
> error message is played
> 
> anyone else seeing this?
> 
> chris
> 
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
> 
> 
> 
> 


[Attachment #5 (text/html)]

<div dir="ltr">appears to be fully resolved as of about 11:15pm EST last \
night<div><br></div><div>This is the official word they directed me to:<br><a \
href="http://forums.businesshelp.comcast.com/t5/Equipment-Features/Issues-receiving-and-making-calls/td-p/29840" \
target="_blank">http://forums.businesshelp.comcast.com/t5/Equipment-Features/Issues-receiving-and-making-calls/td-p/29840</a><br><div><br>news \
coverage:<br><a href="https://twitter.com/hashtag/comcastoutage" \
target="_blank">https://twitter.com/hashtag/comcastoutage</a><br><a \
href="http://www.seattletimes.com/seattle-news/nationwide-comcast-outage-affecting-local-small-business-owners/" \
target="_blank">http://www.seattletimes.com/seattle-news/nationwide-comcast-outage-affecting-local-small-business-owners/</a><br><a \
href="http://wsvn.com/news/local/comcast-outage-leaves-businesses-with-no-phone-access/" \
target="_blank">http://wsvn.com/news/local/comcast-outage-leaves-businesses-with-no-phone-access/</a><br><a \
href="http://registerguard.com/rg/news/local/34571216-75/comcast-outage-hits-local-business-phone-service.html.csp" \
target="_blank">http://registerguard.com/rg/news/local/34571216-75/comcast-outage-hits-local-business-phone-service.html.csp</a><br><a \
href="http://fox43.com/2016/07/12/nationwide-comcast-outage-causing-problems-for-businesses-and-police/" \
target="_blank">http://fox43.com/2016/07/12/nationwide-comcast-outage-causing-problems-for-businesses-and-police/</a><br><a \
href="https://www.bostonglobe.com/business/talking-points/2016/07/12/comcast-business-customers-experience-phone-service-outage/GUmyqu8f9qje4Km1s0fqeK/story.html" \
target="_blank">https://www.bostonglobe.com/business/talking-points/2016/07/12/comcast \
-business-customers-experience-phone-service-outage/GUmyqu8f9qje4Km1s0fqeK/story.html</a><br><a \
href="http://patch.com/us/across-america/comcast-outages-reported-nationwide" \
target="_blank">http://patch.com/us/across-america/comcast-outages-reported-nationwide</a><br></div></div></div><div \
class="gmail_extra"><br><div class="gmail_quote">On Tue, Jul 12, 2016 at 7:13 PM, \
Griffin Ellis <span dir="ltr">&lt;<a href="mailto:GEllis@vhpla.com" \
target="_blank">GEllis@vhpla.com</a>&gt;</span> wrote:<br><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">



<div>
<p dir="ltr">Experiencing outage in North Louisiana as well</p><span class="">
<div class="gmail_quote">On Jul 12, 2016 2:24 PM, chris via Outages &lt;<a \
href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>&gt; \
wrote:<br type="attribution"> <blockquote style="margin:0 0 0 .8ex;border-left:1px \
#ccc solid;padding-left:1ex"> <div>
<div dir="ltr">it gets through occasionally if you call a couple times youll get \
failures and success randomly its intermittent. i finally go through and they \
acknowledge its a major widespread outage and they are working on it but no eta  \
</div> <div><br>
<div>On Tue, Jul 12, 2016 at 3:20 PM, Josh Luthman <span dir="ltr">
&lt;<a href="mailto:josh@imaginenetworksllc.com" \
target="_blank">josh@imaginenetworksllc.com</a>&gt;</span> wrote:<br> <blockquote \
style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex"> <div \
dir="ltr">That number works for me on my VoIP phone.   I know as much as the data \
centers are in NYC and ATL.</div> <div><br clear="all">
<div>
<div>
<div dir="ltr">
<div><br>
</div>
Josh Luthman<br>
Office: <a href="tel:937-552-2340" target="_blank">937-552-2340</a><br>
Direct: <a href="tel:937-552-2343" target="_blank">937-552-2343</a><br>
1100 Wayne St<br>
Suite 1337<br>
Troy, OH 45373</div>
</div>
</div>
<br>
<div>
<div>
<div>On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <span dir="ltr">&lt;<a \
href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>&gt;</span> \
wrote:<br> </div>
</div>
<blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div>
<div dir="ltr">multiple reports from multiple customers of ours who have comcast \
voice service. all inbound calls to affected customers dont reach our gear <div><br>
</div>
<div>tried to call <a href="tel:800%20391%203000" target="_blank">800 391 3000</a> \
and cant even get through to there, audible error message is played</div> <div><br>
</div>
<div>anyone else seeing this?</div>
<font color="#888888"></font>
<div><br>
</div>
<div>chris</div>
</div>
<br>
</div>
</div>
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target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br> <br>
</blockquote>
</div>
<br>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</blockquote>
</div>
</span></div>

</blockquote></div><br></div>



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