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List:       opensuse
Subject:    Re: [opensuse] Web-forums hosted @ opensuse.org
From:       Rajko M <rmatov101 () charter ! net>
Date:       2006-06-24 9:24:40
Message-ID: 449D04D8.3090609 () charter ! net
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jdd wrote:
> Rajko M wrote:
> 
>> Mailing lists are here just curiosity, and sincerely news and web 
>> forum seems to me more practical...

With "here" I meant literally here in my place, not openSUSE.

> I won't really want to startup again the forum flamewar, but I want to 
> clarify some details.
> 
> there are some subjects that creates flames on the opensuse mailing 
> lists. from them are "forums" and "lists subject".
> 
> Why?
> 
> Why are these subject so "hot"?
> 
> I think that openSUSE is slowly growing and that this growth ends up in 
> some problems.

That is part of the problem as nobody really knows answer to:
- how fast openSUSE is growing, and
- how large is in the moment.

> one or two mailing lists are all what is necessary for most projects. As 
> long as this is the case, sorting the mails is not too difficult.
> 
> But as the project grow, the number of mails encrease.

Yes, and making all possible channels available is must.

I mentioned that right now the number is in millions range. Hot 
discussion do we need more seems to be rather short sighting, and in the 
moment of this writing we are already short.

> At this very moment, the natural solution is to create new mailing 
> lists. But as traffic get increasing, this solution become odd.
> 
> right now, having to subscribe independently to _11_ opensuse lists as I 
> should do is really inconvenient. Not only I have to make 11 different 
> mails to the bot, answer to 11 different acknowledgement requests, but I 
> become unable to sort between the lists, know on what list to write and 
> where a mail was sent.
> 
> We simply can't ask newcommers to sort this out. We need a centralized 
> login/subscribing system.

Agree, that newcomer will have difficulties. That is what repelled me 
from Debian. They have elaborated mail system, but which list is right 
if I can't distinguish from symptoms what Linux subsystem is failing and 
what list would be appropriate. As newcomer I wasn't.

> I really don't mind what this system will be -I prefere news, but will 
> use anyone available, but sure we need one.

News for openSUSE already exists, including chat group for any question. 
The only problem are "police mans" that trying to keep groups strictly 
to the topic. Although I can agree that "blah, blah ..." belongs to the 
chat, what is the problem to help guys asking any question to find 
appropriate group and repost.

Using common sense what is easier to answer the question or to redirect 
new user, or both, will help a lot to become really helpful and have 
word about spread around.

> and whatever will be choosen, make sure some time in the future wi'll 
> need also all the other solutions (news, forum, blogs, whatever will be 
> invented then... MSN, IRC, SKYPE...
> 
> in fact the only real question is: do we want to have these 
> communication channels under control or not? do we want active users to 
> become active openSUSE users or active Linuxdoc, slashdot... users and 
> lose them?

Discussing too long and doing too little will do the trick.

To cut on discussion everybody should have in mind that SUSE Linux has 
millions of users and number is growing. To service all support 
questions you need at least hundreds of experienced volunteers, and tens 
of places in tens of languages.

Do we need forum, Skype, IRC etc?
I'm afraid yes and we need that yesterday.

> so we need a system with only one login (it's already quite unpleasant 
> to have to log separately in localized wiki and english one-if I'm 
> connected on fr and come on en, I'm not recognised right on the spot, I 
> need to go to logon (I don't have to retype the login/passwd).
> 
> jdd
> 

The central login would help a lot.
For instance all people that have problem to create account for 
opensuse.org wiki and not to create one for mailing list or forum, with 
central login will have access to all resources.

-- 
Regards,
Rajko.
Visit http://en.opensuse.org

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