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List:       novell
Subject:    Re: Interesting article MAD and NDS
From:       Joe Doupnik <JRD () CC ! USU ! EDU>
Date:       1999-11-24 15:50:59
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>Well, I did not mean to sound argumentative.  I see your point(s) and =
>agree, mostly.  Yesterday was an "interesting day".
>
>Yes, Novell has done a great job of "posting info" (facts, etc).  Without =
>that we would be lost.
>
>An analogy - If I am a plumber, I may know my job inside and out and do a =
>commendable job.  But, if I go to paint my house, I may proceed in fits =
>and starts, leaving spots here and there and probably doing a poor job of =
>"cutting in", not having the practise.
>
>Yes, we do need to "know the stuff" and not just parrot phrases.  But we =
>(mostly) will never be "pro's" at it (selling), given that we rarely get =
>the practise.
>
>Even if I turned out to be the greatest "painter" of all time, who will =
>the average homeowner believe when hunting for a house painting?  The =
>"Plumber" or the "Painter"?
>
>That's my only point here.
>joea.
--------
        People believe those who are and have talked sensibly. That means
what is said now is realistic and what was said before was too, plus the
normal side effects leading to credibility. Establishing credibility is
difficult in a technical area, and a major goal of a professional person
is to spend the years and effort gaining that credibility. Being right
far more often than wrong is one requirement. Being able to correctly
predict is a stronger requirement. Both arise from understanding what is
going on. People who believe only labels have little basis for making a
good judgement, so they hope the label is accurate. Smart people avoid
labels for that reason and instead deal with the real issues.
        If a system manager feels strongly about choice of networking
operating system and yet has nothing valuable to say about the choices
then that person has no reason to complain when someone else makes the
choice. To influence events positively make intelligent believable
comments on affairs, and develop the credibility so that folks will
listen to those comments. In short, whining is negative and wasteful
and just parroting phrases is too.
        Joe D.

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