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List: ngw
Subject: Re: [ngw] [External] [External] [External] D103 Post Office Not Found
From: "Joe Brugaletta" <JBrugaletta () braytonlaw ! com>
Date: 2022-03-23 17:11:46
Message-ID: 623B54D2020000B300026994 () email ! braytonlaw ! com
[Download RAW message or body]
no I don't want to :) Problem is there are likely thousands of docs with this \
scenario. So probably worth doing..
> > > "Gregg A. Hinchman" <Gregg@HinchmanConsulting.com> 3/23/2022 10:01 AM >>>
Well the SR may be the route. And then you have to ask do you care to spend the \
time? Its been so long since I touched DMS, I would have to dust off that side of my \
brain, before I could get started.
If you do get it -share please.
Take Care.
Gregg A. Hinchman, PMP
Gregg@HinchmanConsulting.com
www.HinchmanConsulting.com&d=DwICA" rel="nofollow">https://urldefense.proofpoint.com/v2/url?u=http-3A__www.HinchmanConsulting.com&d=DwICA> \
g&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDhN3tce1ZS \
wdMdh40&m=xxG2FVbxFhvOWcO5dI6CLdicjpgABTmJKWvGzOYlfHk&s=wSlp2ubdGuoc8lK7qLwDEBcggKUBRrx0FNRDIBsQfyc&e=
765.653.8099
"Courage is doing what is right."
Walk in the opposite direction of those running.
> > >
From: Joe Brugaletta<JBrugaletta@braytonlaw.com>
To:NGWList<ngw@ngwlist.com>
Date: 3/23/2022 12:58 PM
Subject: Re: [ngw] [External] [External] D103 Post Office Not Found
Isnt it? :) I dont get why they take things away like that. Probably overlooked, but \
come'on.
Tried the Mass Document Operation to change the "Author"... Failed.. D103 Post office \
not found. Already a librarian and tried that angle as well. Probably could open an \
SR but I know how that'll go ;)
to explain the below log... "mainpo" is current po... "sfpo" no longer exists. And \
libraries live on "asbpo"
The following properties were changed:
Author: Joe Brugaletta
*******************************************************************************
Active clients(https://urldefense.proofpoint.com/v2/url?u=http-3A__ASBDOM.asbpo.Active \
&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDh \
N3tce1ZSwdMdh40&m=xxG2FVbxFhvOWcO5dI6CLdicjpgABTmJKWvGzOYlfHk&s=xQ1oILpoDuwkhXpNYaxtg1_1QdmDgttQKxIzacBIgRU&e= \
clients):3432372 Error = D103 - Post Office not found
Author = Joe Brugaletta(ASBDOM.mainpo.Joeb)
Subject = Renamed to protect the innocent.PDF
Original Author = John Doe(asbdom.sfpo.jdoe)
> > > "Gregg A. Hinchman" <Gregg@HinchmanConsulting.com> 3/23/2022 9:42 AM >>>
Joe,
I did not know about the file path missing -that is sad. Much harder to do checks at \
that point.
Ok so you can open it but cannot do anything because the author/creator no longer \
exists. That would be an orphaned document. There is a GWCheck for orphaned \
docs....or if you can give yourself Librarian rights and apply those when you do a \
Search you should in theory be able to change the author.
There is also a 'change author' type thing you use to be able to do, I'd have to \
look/or look up in my old dms book to see what that was.
Suffice to say there is a way...
Take Care.
Gregg A. Hinchman, PMP
Gregg@HinchmanConsulting.com
www.HinchmanConsulting.com&d=DwICA" rel="nofollow">https://urldefense.proofpoint.com/v2/url?u=http-3A__www.HinchmanConsulting.com&d=DwICA> \
g&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDhN3tce1ZS \
wdMdh40&m=_VJR-4-VmANyEX1tJUJgzXBIK6KEGpFOID9LNTeTN98&s=Kv92Uj4Eyf_mCJ70GRTrGaSg9De2Kj7mjw3do2RkA_Y&e=
765.653.8099
"Courage is doing what is right."
Walk in the opposite direction of those running.
> > >
From: Joe Brugaletta<JBrugaletta@braytonlaw.com>
To:NGWList<ngw@ngwlist.com>
Date: 3/23/2022 12:32 PM
Subject: Re: [ngw] [External] D103 Post Office Not Found
Hi Gregg,
the document knows where it is.. I.e. We can open the document without issue. We cant \
change the properties of the document at all, cause gw is looking for the "old" \
owner/creator, who used to exist on an old post office. Years ago we migrated all \
users to a new post office (mainly to start fresh with OFFILES) and deleted the old \
post office. And btw.. They got rid of the "File path" column in Gw18, which is why \
we mainly still use gw14 (that and they totally messed up the "Find" screen).
> > > "Gregg A. Hinchman" <Gregg@HinchmanConsulting.com> 3/23/2022 7:15 AM >>>
Joe,
The error is about finding the post office. According to:
www.netiq.com_documentation_edire" rel="nofollow">https://urldefense.proofpoint.com/v2/url?u=https-3A__www.netiq.com_documentation_edire> \
ctory-2D92_nwec_data_hfrsevmn.html-23hqwkq36c&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v \
5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDhN3tce1ZSwdMdh40&m=vKXBXQo-CI10OGoY1arX9griGucqMgAFVF_eZDTS0lw&s=OVYkGYGdow2oiJe5Fi9HF0f4CfSflUU9TouvMhpBaTg&e= \
--so a path issue.
Now if you right click on the document and select Properties of it, go to Activity \
Log, here you can add a Heading called File Path. That will tell you where the \
document is/was/or wants to be.
Once you know that, it will further clarify the issue. If its in a post office that \
no longer exists -well then you will need to run a few gwchecks and/or maybe as \
Librarian delete it (though I doubt this works for this situation). If the PO is \
still the same, is the storage area still there? Was the PO moved to new server so \
the server path is wrong?
There are a lot of things it might be and more to fix it. But not sure in the end \
your time is worth it -unless its a pressing need.
Oh and you are still using DMS? I miss those days. Way ahead of its time. But not \
greatly engineered.
Take Care.
Gregg A. Hinchman, PMP
Gregg@HinchmanConsulting.com
www.HinchmanConsulting.com&d=DwICA" rel="nofollow">https://urldefense.proofpoint.com/v2/url?u=http-3A__www.HinchmanConsulting.com&d=DwICA> \
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wdMdh40&m=vKXBXQo-CI10OGoY1arX9griGucqMgAFVF_eZDTS0lw&s=Cl4Oar0iqb_xjd_bvHvDP4Clkf28J54WBVABQFHYEh8&e=
765.653.8099
"Courage is doing what is right."
Walk in the opposite direction of those running.
> > >
From: Joe Brugaletta<JBrugaletta@braytonlaw.com>
To:NGWList<ngw@ngwlist.com>
Date: 3/22/2022 12:37 PM
Subject: [ngw] D103 Post Office Not Found
Unable to change sharing rights, delete the doc, etc in DMS due to:
"GroupWise error (d103)
Unable to update the document record.
d103: post office not found
Active Clients:3432371.1"
I assume this is because the document was imported by someone who no longer exists, \
and that PO has been deleted years ago now too.
Any idea how to fix? I've tried changing the author, etc. Same error
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