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List:       ngw
Subject:    Re: [ngw] [External]  D103 Post Office Not Found
From:       "Joe Brugaletta" <JBrugaletta () braytonlaw ! com>
Date:       2022-03-23 16:32:12
Message-ID: 623B4B8C020000B300026957 () email ! braytonlaw ! com
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Hi Gregg,
the document knows where it is.. I.e. We can open the document without issue. We cant \
change the properties of the document at all, cause gw is looking for the "old" \
owner/creator, who used to exist on an old post office. Years ago we migrated all \
users to a new post office (mainly to start fresh with OFFILES) and deleted the old \
post office. And btw.. They got rid of the "File path" column in Gw18, which is why \
we mainly still use gw14 (that and they totally messed up the "Find" screen). 




> > > "Gregg A. Hinchman" <Gregg@HinchmanConsulting.com> 3/23/2022 7:15 AM >>>


Joe,




The error is about finding the post office. According to: 

www.netiq.com_documentation_edire" rel="nofollow">https://urldefense.proofpoint.com/v2/url?u=https-3A__www.netiq.com_documentation_edire> \
ctory-2D92_nwec_data_hfrsevmn.html-23hqwkq36c&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v \
5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDhN3tce1ZSwdMdh40&m=vKXBXQo-CI10OGoY1arX9griGucqMgAFVF_eZDTS0lw&s=OVYkGYGdow2oiJe5Fi9HF0f4CfSflUU9TouvMhpBaTg&e= \
--so a path issue.





Now if you right click on the document and select Properties of it, go to Activity \
Log, here you can add a Heading called File Path. That will tell you where the \
document is/was/or wants to be.




Once you know that, it will further clarify the issue. If its in a post office that \
no longer exists -well then you will need to run a few gwchecks and/or maybe as \
Librarian delete it (though I doubt this works for this situation). If the PO is \
still the same, is the storage area still there? Was the PO moved to new server so \
the server path is wrong?




There are a lot of things it might be and more to fix it. But not sure in the end \
your time is worth it -unless its a pressing need.




Oh and you are still using DMS? I miss those days. Way ahead of its time. But not \
greatly engineered.




Take Care.

Gregg A. Hinchman, PMP




Gregg@HinchmanConsulting.com 

www.HinchmanConsulting.com&d=DwICA" rel="nofollow">https://urldefense.proofpoint.com/v2/url?u=http-3A__www.HinchmanConsulting.com&d=DwICA> \
g&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=vfKuCvzWKlhjrQP4MZgcKF_sjZDhN3tce1ZS \
wdMdh40&m=vKXBXQo-CI10OGoY1arX9griGucqMgAFVF_eZDTS0lw&s=Cl4Oar0iqb_xjd_bvHvDP4Clkf28J54WBVABQFHYEh8&e=



765.653.8099






"Courage is doing what is right."


Walk in the opposite direction of those running.


> > > 
From: Joe Brugaletta<JBrugaletta@braytonlaw.com>
To:NGWList<ngw@ngwlist.com>
Date: 3/22/2022 12:37 PM
Subject: [ngw] D103 Post Office Not Found


Unable to change sharing rights, delete the doc, etc in DMS due to:

"GroupWise error (d103)
Unable to update the document record.
d103: post office not found
Active Clients:3432371.1"

I assume this is because the document was imported by someone who no longer exists, \
and that PO has been deleted years ago now too. 

Any idea how to fix? I've tried changing the author, etc. Same error
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