'Re: [ngw] Antw: Re: Vibe email sent to GW not opening'

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List:       ngw
Subject:    Re: [ngw] Antw: Re:  Vibe email sent to GW not opening
From:       "Matt Schlawin" <MSchlawin () FVLHS ! ORG>
Date:       2017-01-09 21:14:01
Message-ID: 5873A8B90200001E00596956 () fvlgw ! fvlhs ! org
[Download RAW message or body]

I erased everything in the c:\users\<user>\AppData\Local|temp\XPgrpwise directory but \
it does not make a difference. It still throws the error.

As soon as I open an email, it does create a directory under the XPgrpwise directory \
with  data.js, GW_00001.HTM and GWReply.css files.  If I delete them, it just \
re-created them when I open the email again.

Matt
> > > "Thomas Stimper" <tstimper@nmedv.de> 1/9/2017 7:42 AM >>>
can you cleanup all temporary files before trying the second time?

Thomas

> > > "Matt Schlawin" <MSchlawin@FVLHS.ORG> 06.01.2017 21:53 >>>
I have Trend OfficeScan, but I'm not doing URL filtering on the desktop.

Any clue why it works the first time, and then fails the second.  It is very \
consistent at doing that.

Matt
> > > "Jeffrey D. Sessler" <jeff@scrippscollege.edu> 1/6/2017 11:22 AM >>>
I thought vibe started life as a google project that they abandoned and Novell \
continued. That may be why you are seeing a google error. The error in from GWT which \
underpins a lot of Google projects, is open source, and used by a lot of developers. \
http://www.gwtproject.org/ 

What endpoint security are you using on that system? If it's one that does URL \
filtering including SSL (using it's own internal certificate), it can cause issues. I \
have Bitdefender at home and have to add a lot of SSL stuff to the whitelist so that \
it works properly.

Jeff

-----Original Message-----
From: ngw-bounces+jeff=scrippscollege.edu@ngwlist.com \
                [mailto:ngw-bounces+jeff=scrippscollege.edu@ngwlist.com] On Behalf Of \
                Matt Schlawin
Sent: Friday, January 06, 2017 7:03 AM
To: ngw@ngwlist.com 
Subject: [ngw] Vibe email sent to GW not opening

Hello everyone!

I posted this on the TTP list but did not get a response, so I thought I'd try here.  \
Please forgive the duplicate post.

We have Vibe 4.0.2 and GW 2014 R2. We use blogs in Vibe for announcements and we have \
vibe send an email to the faculty whenever anyone posts an announcement (blog). In \
GroupWise, on Win 10, I get the announcement from Vibe and it displays beautifully \
formatted. There is even a link to take you directly to the Vibe site. It works \
wonderfully.

But on three different Win 7 machines I have tried, I get this error from Vibe:

GetViewInfoCmd failed (com.google.gwt.user.client.rpc.StatusCodeException): 500 \
Internal Server Error The call failed on the server; see server log for details

followed by a vibe login box. If I log in, it displays the Vibe webpage, but I don't \
get the nicely formatted email message. 

But if I then exit GroupWise, restart, and open the exact same message, it works \
perfectly and I get the nicely formatted email.

Any ideas on where to start? Is it Vibe or GW causing the problem? What log files \
should I be looking in?   Is this related to the "mailto: link in email" posts that I \
see in this forum?

I do not know what "com.google.gwt" is or why google is messing with my Vibe/GW \
email!

Thanks for any help!

Matt

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