[prev in list] [next in list] [prev in thread] [next in thread] 

List:       ngw
Subject:    Re: [ngw] Strange behavior with external inbound appointments
From:       "David Gerisch" <DGerisch () co ! tulare ! ca ! us>
Date:       2014-09-23 18:29:08
Message-ID: 542159840200005900071C18 () tcl77 ! tcweb
[Download RAW message or body]

This can also happen when the sender (in Exchange) has the Contact (or their default \
send options) set as Rich Text capable.  If the sender changes the contact or send \
options to HTML or Plain Text capable, then a standards compliant .ICS file is sent \
out.

http://support.microsoft.com/kb/290809

https://www.novell.com/support/kb/doc.php?id=7014745

David Gerisch

> > > "Jim Gosney" <jgosney@genesco.com> 2014-09-18 06:51 >>>

Thanks Laura.  I've sent these instructions to the assistant to implement and see if \
that helps. 



> > > Laura Buckley <laurabuckley2000@gmail.com> 9/18/2014 8:44 AM >>>
Hi

Yes, the originating system was most likely Exchange.  The sender will need
to delete your exec out of their "frequent contacts" and re-add her.

Cheers,

Buckley


On Thu, Sep 18, 2014 at 3:26 PM, Jim Gosney <jgosney@genesco.com> wrote:

> 
> Hi all,
> 
> We had a strange thing happen with one of our execs yesterday.  She and
> her assistant received an appointment from an outside sender.  Her
> assistant received it as an appointment but she received it as a message.
> They are on separate post offices but have received appointments from this
> external person before with no issues.   Since this is a one-time deal, and
> since the "convert to appointment" setting is at the GWIA level, I don't
> think its a systemic issue but I can't come up with any logical reason why
> this one time, the system hiccuped.
> 
> Any thoughts or theories?  We are on GW2012sp3.
> 
> 
> 
> 
> 
> CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential
> and may also be privileged. No waiver of any legal privilege or proprietary
> right is intended or shall be deemed to have occurred by the transmission
> of this e-mail or its contents or attachments to any person other than the
> originally intended recipient.  If you are not an intended recipient of
> this e-mail, you are hereby notified that any unauthorized use,
> dissemination, storage or copying of this e-mail or the information
> contained in it or attached to it is strictly prohibited. If you have
> received this e-mail in error, please delete it and immediately notify the
> sender by telephone. Thank you.
> 
> _______________________________________________
> ngw mailing list
> ngw@ngwlist.com 
> http://ngwlist.com/mailman/listinfo/ngw 
> 
> 
_______________________________________________
ngw mailing list
ngw@ngwlist.com 
http://ngwlist.com/mailman/listinfo/ngw 




CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may also \
be privileged. No waiver of any legal privilege or proprietary right is intended or \
shall be deemed to have occurred by the transmission of this e-mail or its contents \
or attachments to any person other than the originally intended recipient.  If you \
are not an intended recipient of this e-mail, you are hereby notified that any \
unauthorized use, dissemination, storage or copying of this e-mail or the information \
contained in it or attached to it is strictly prohibited. If you have received this \
e-mail in error, please delete it and immediately notify the sender by telephone. \
Thank you. 

_______________________________________________
ngw mailing list
ngw@ngwlist.com
http://ngwlist.com/mailman/listinfo/ngw


[prev in list] [next in list] [prev in thread] [next in thread]