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List:       ngw
Subject:    Re: [ngw] Mail Slow to Populate and/or Refresh
From:       Danita Zanre <dzanre.ngwlist () gmail ! com>
Date:       2010-06-30 4:36:24
Message-ID: AANLkTik4nKeTbnATj-aT-zZ0ANfL_-0jzD7smrmQDJmu () mail ! gmail ! com
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On Tuesday, June 29, 2010, Lidija Thompson Ward <ThompsonL@macewan.ca> wrote:
> 
> 
> 
> 
> Hello everyone,
> 
> I was just wondering whether anyone else has experienced this:  I have a bunch of \
> users who are all complaining of slow email, and new email not showing up in their \
> mailbox in a timely manner.  For example, the mail comes through their BlackBerry, \
> then a Notify pops up, but when they open their email, there is no message.  \
> Sometimes it takes 5 minutes for the message to populate in their mailbox, and \
> sometimes longer.  Sometimes users even have to manually refresh their mailbox to \
> see new mail messages. 
> We are currently on GroupWise 7.0.3 (9/11/2009), build 1527; with 5 post offices \
> under 1 domain, on a Linux server.  The Refresh Interval is set to 1 minute as a \
> default for all users. 
> Thanks for your help,
> Lidija
> 
> 
> 
> 
> Lidija Thompson Ward
> E-mail System Administrator,
> IT Infrastructure and Engineering
> 
> P. 780.497.5593
> F. 780.497.5583
> C. 780.237.2257
> E. ThompsonL@macewan.ca
> 
> 
> 
> 
> 
> 
> 
> Grant MacEwan University
> www.macewan.ca
> City Centre Campus
> Room 7-306, 10700 - 104 Avenue
> Edmonton, AB  T5J 4S2
> 
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-- 
Danita Zanrè
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