[prev in list] [next in list] [prev in thread] [next in thread]
List: ngw
Subject: Re: [ngw] gwia 7.0.1 ir1/utf8 mime encoding
From: "Dawn Drake" <drakedm () gmail ! com>
Date: 2007-03-30 15:06:09
Message-ID: a2d301e70703300806p47d910aeyfb30610a54c5395b () mail ! gmail ! com
[Download RAW message or body]
It is very strange, but I don't allow pop3 or IMAP on the client for most
users, so I would hope it is not being sent that way. I did have one user
check to see if she was maybe doing a send/receive, but again, that is not
something we use. Changing to ISO Default fixes the issue when the user
calls, no other changes are made. The two I've worked with have had
the 6.5client, and the utf8 seems to work with
7.0.1 client (entire backend is 7.0.1, with some ir1, but not much)
On 3/30/07, Sean Kirkby <skirkby@concentrico.net> wrote:
>
> Dawn,
>
> Are you certain they are sending through GWIA, and not via a non-GW
> account setting in the client (i.e. POP3 and/or IMAP)? The x-mailer
> setting issue is a little strange...
>
> --sk.
>
> On 3/30/2007 at 8:25 AM, "Dawn Drake" <drakedm@gmail.com > wrote:
> I tested it from my workstation, which has the 7.0.1 ir1 client, and it
> worked. So it may be just 6.5 clients that have this problem, however,
> most of our users are still using the 6.5 client....
>
> On 3/29/07, Michael Gorn <mgorn@fxcm.com> wrote:
> >
> > This is a very serious potential problem in my opinion. You should
> > definitely report it as a bug at
> > http://support.novell.com/additional/bugreport.html?sourceidint=suplnav4a_bug
> >
> > Thanks.
> >
> > -Mike.
> >
> > >>> "Dawn Drake" <DRAKED@upstate.edu> 3/29/2007 4:27 PM >>>
> > Since upgrading to gwia 7.0.1 ir1 I've had some complaints from users
> > that
> > when they email people outside of our institution the recipient cannot
> > reply, instead of populating user@domain.com it puts user.po.domain in
> > the
> > the to field (it also shows like this in the from field). These users
> > have
> > their MIME encoding set to UTF-8 in their send options. I am assuming
> > that
> > this worked with our old gwia, because they did not start complaining
> > until
> > recently. Changing them to ISO Default resolves the issue, but it seems
> >
> > like quite a few users have this particular setting, and there is no way
> > to
> > see this problem unless an external user complains. The header shows the
> >
> > x-mailer to be their groupwise client version, not the "groupwise
> > internet
> > agent 7.0.1" like our normal messages would show.
> >
> > It is quite strange, and a little disconcerting. Is there possibly a
> > setting in gwia that I should set that would properly send utf-8 mime
> > encoding? We are not using internet style addressing.
> >
> > Thanks,
> >
> > Dawn
> >
> >
> > --
> > Visit http://www.ngwlist.com for help unsubscribing
> >
>
>
>
[Attachment #3 (text/html)]
It is very strange, but I don't allow pop3 or IMAP on the client for most users, \
so I would hope it is not being sent that way. I did have one user check to see \
if she was maybe doing a send/receive, but again, that is not something we use. \
Changing to ISO Default fixes the issue when the user calls, no other changes are \
made. The two I've worked with have had the 6.5 client, and the utf8 seems \
to work with 7.0.1 client (entire backend is 7.0.1, with some ir1, but not \
much)<br><br> <div><span class="gmail_quote">On 3/30/07, <b \
class="gmail_sendername">Sean Kirkby</b> <<a onclick="return \
top.js.OpenExtLink(window,event,this)" href="mailto:skirkby@concentrico.net" \
target="_blank">skirkby@concentrico.net </a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; \
BORDER-LEFT: #ccc 1px solid"> <div style="MARGIN: 4px 4px 1px; FONT: 10pt Courier \
New"> <div>Dawn,</div>
<div> </div>
<div>Are you certain they are sending through GWIA, and not via a non-GW account \
setting in the client (i.e. POP3 and/or IMAP)? The x-mailer setting issue is a \
little strange...</div> <div> </div>
<div>--sk.
<div><span><br><br>On 3/30/2007 at 8:25 AM, "Dawn Drake" <<a \
onclick="return top.js.OpenExtLink(window,event,this)" \
href="mailto:drakedm@gmail.com" target="_blank">drakedm@gmail.com </a>> \
wrote:<br></span> </div></div>
<div><span>
<div style="PADDING-LEFT: 7px; MARGIN: 0px 0px 0px 15px; BORDER-LEFT: #050505 1px \
solid; BACKGROUND-COLOR: #f3f3f3">I tested it from my workstation, which has the \
7.0.1 ir1 client, and it worked. So it may be just 6.5 clients that have this \
problem, however, most of our users are still using the 6.5 client....<br><br>
<div><span class="gmail_quote">On 3/29/07, <b class="gmail_sendername">Michael \
Gorn</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" \
href="mailto:mgorn@fxcm.com" target="_blank">mgorn@fxcm.com</a>> wrote: </span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; \
BORDER-LEFT: #ccc 1px solid"> <div style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">
<div>This is a very serious potential problem in my opinion. You should definitely \
report it as a bug at <a onclick="return top.js.OpenExtLink(window,event,this)" \
href="http://support.novell.com/additional/bugreport.html?sourceidint=suplnav4a_bug" \
target="_blank"> http://support.novell.com/additional/bugreport.html?sourceidint=suplnav4a_bug</a></div>
<div> </div>
<div>Thanks.</div>
<div> </div>
<div>-Mike.<br><br>>>> "Dawn Drake" <<a onclick="return \
top.js.OpenExtLink(window,event,this)" href="mailto:DRAKED@upstate.edu" \
target="_blank">DRAKED@upstate.edu</a>> 3/29/2007 4:27 PM >>> \
<div><span><br>Since upgrading to gwia 7.0.1 ir1 I've had some complaints from \
users that<br>when they email people outside of our institution the recipient \
cannot<br>reply, instead of populating <a onclick="return \
top.js.OpenExtLink(window,event,this)" href="mailto:user@domain.com" target="_blank"> \
user@domain.com</a> it puts user.po.domain in the<br>the to field (it also shows like \
this in the from field). These users have <br>their MIME encoding set to UTF-8 \
in their send options. I am assuming that<br>this worked with our old gwia, \
because they did not start complaining until <br>recently. Changing them to \
ISO Default resolves the issue, but it seems <br>like quite a few users have this \
particular setting, and there is no way to<br>see this problem unless an external \
user complains. The header shows the <br>x-mailer to be their groupwise client \
version, not the "groupwise internet <br>agent 7.0.1" like our normal \
messages would show.<br><br>It is quite strange, and a little disconcerting. Is \
there possibly a<br> setting in gwia that I should set that would properly send utf-8 \
mime<br>encoding? We are not using internet style addressing. \
<br><br>Thanks,<br><br>Dawn<br><br><br>--<br>Visit <a onclick="return \
top.js.OpenExtLink(window,event,this)" href="http://www.ngwlist.com/" \
target="_blank"> http://www.ngwlist.com</a> for help \
unsubscribing<br></span></div></div></div></blockquote></div><br> </div></span></div></div></blockquote></div><br>
[prev in list] [next in list] [prev in thread] [next in thread]
Configure |
About |
News |
Add a list |
Sponsored by KoreLogic