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List: ngw
Subject: Re: [ngw] Caching Password
From: "Ernest YU [ITS]" <iternest () inet ! polyu ! edu ! hk>
Date: 2004-12-30 4:08:50
Message-ID: s1d3efe5.058 () inet ! polyu ! edu ! hk
[Download RAW message or body]
My colleagues have tried use the following steps to recover the password using GW6.0x \
client and found it works: Login online mode"Tools" à "Hit The Road" à enter the \
online mode passwordClick "Next" Make sure the correct location of Caching Mailbox \
was selected. Then click "Next"Click "Next"Uncheck all options and click \
"Finish"Click "Yes" to use Online Mailbox password to access your remote \
mailboxLogout GroupWise client and login Caching mode with new password.Try to see \
whether it works.
Ernest.
> > > hooeld@mail.bay.k12.fl.us 2004-12-29 23:07 >>>
Yes, As I understand it....
1. Change the password (online). Have the user bring up GW in the
Online mode.
2. Have the user change the password in GW there.
3. Close, and restart GW in caching mode, using the password from step
2
I do not know if this accually works, as I do not have any users
running Caching, but
did see this TID, and wanted to offer it as it may do the trick.
Les
Leslie Hooe
Telecommunications Manager
Bay District Schools
850-747-5295
> > > JGutierrez@tdw.com 12/29/2004 8:51 AM >>>
Thanks for the response. In reviewing this TID, after changing
password
(which changes the online password only), switch to caching mode.
When
I switch to caching mode, I'm prompted for the caching password - this
is where the problem is. The user does not remember his caching
password.
I do not see anywhere in online mode to change the password for
caching
mode. Is there any way to change the caching mode password from
online
mode. Am is misunderstanding the TID?
-Jason
-----------------------------------------------
Jason Gutierrez
Network Administrator
Tidewater Inc. - Corporate Office
601 Poydras St. Suite 1900
New Orleans, Louisiana 70130
p.504-566-4565 - f.504-566-4582
------------------------------------------------
> > > "Leslie Hooe" <hooeld@mail.bay.k12.fl.us> 12/28 12:54 PM >>>
Look at TID 10082789
Les
Leslie Hooe
Telecommunications Manager
Bay District Schools
850-747-5295
> > > JGutierrez@tdw.com 12/28/2004 11:20 AM >>>
I have a user that works in caching mode. For some reason, he forgot
his caching mailbox password. I changed his online password, but he
still cannot access caching mode without the previous password. Is
there any way to change the caching mailbox password without logging
into it?
-Jason
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<DIV>My colleagues have tried use the following steps to recover the password using \
GW6.0x client and found it works:</DIV> <OL style="MARGIN-TOP: 0in" type=1>
<LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: \
list .5in"><SPAN lang=EN-GB><FONT face="Times New Roman" size=3>Login online \
mode</FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 \
level1 lfo1; tab-stops: list .5in"><FONT size=3><SPAN lang=EN-GB><FONT face="Times \
New Roman">¡§Tools¡¨ </FONT></SPAN><SPAN lang=EN-GB style="FONT-FAMILY: Wingdings; \
mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'; \
mso-char-type: symbol; mso-symbol-font-family: Wingdings"><SPAN style="mso-char-type: \
symbol; mso-symbol-font-family: Wingdings">ˆj</SPAN></SPAN><SPAN lang=EN-GB><FONT \
face="Times New Roman"> ¡§Hit The Road¡¨ </FONT></SPAN><SPAN lang=EN-GB \
style="FONT-FAMILY: Wingdings; mso-ascii-font-family: 'Times New Roman'; \
mso-hansi-font-family: 'Times New Roman'; mso-char-type: symbol; \
mso-symbol-font-family: Wingdings"><SPAN style="mso-char-type: symbol; \
mso-symbol-font-family: Wingdings">ˆj</SPAN></SPAN><SPAN lang=EN-GB><FONT face="Times \
New Roman"> enter the online mode password</FONT></SPAN></FONT></LI> <LI \
class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list \
.5in"><SPAN lang=EN-GB><FONT face="Times New Roman" size=3>Click ¡§Next¡¨ \
</FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 \
level1 lfo1; tab-stops: list .5in"><SPAN lang=EN-GB><FONT face="Times New Roman" \
size=3>Make sure the correct location of Caching Mailbox was selected. Then click \
¡§Next¡¨</FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: \
l0 level1 lfo1; tab-stops: list .5in"><SPAN lang=EN-GB><FONT face="Times New Roman" \
size=3>Click ¡§Next¡¨</FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN: 0in 0in \
0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN lang=EN-GB><FONT \
face="Times New Roman" size=3>Uncheck all options and click \
¡§Finish¡¨</FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; \
mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN lang=EN-GB><FONT face="Times \
New Roman" size=3>Click ¡§Yes¡¨ to use Online Mailbox password to access your remote \
mailbox</FONT></SPAN></LI> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: \
l0 level1 lfo1; tab-stops: list .5in"><SPAN lang=EN-GB><FONT face="Times New Roman" \
size=3>Logout GroupWise client and login Caching mode with new \
password.</FONT></SPAN></LI></OL> <DIV>Try to see whether it works.</DIV>
<DIV> </DIV>
<DIV>Ernest.<BR><BR>>>> hooeld@mail.bay.k12.fl.us 2004-12-29 23:07 \
>>><BR></DIV> <DIV style="COLOR: #000000">Yes, As I understand \
it....<BR><BR>1. Change the password (online). Have the user bring up GW in \
the<BR>Online mode.<BR>2. Have the user change the password in GW there. <BR>3. \
Close, and restart GW in caching mode, using the password from step<BR>2 <BR><BR>I do \
not know if this accually works, as I do not have any users<BR>running Caching, but \
<BR>did see this TID, and wanted to offer it as it may do the \
trick.<BR><BR>Les<BR><BR><BR>Leslie Hooe<BR>Telecommunications Manager<BR>Bay \
District Schools<BR>850-747-5295<BR><BR>>>> JGutierrez@tdw.com 12/29/2004 \
8:51 AM >>><BR>Thanks for the response. In reviewing this TID, after \
changing<BR>password<BR>(which changes the online password only), switch to caching \
mode. <BR>When<BR>I switch to caching mode, I'm prompted for the caching password - \
this<BR>is where the problem is. The user does not remember his \
caching<BR>password. <BR>I do not see anywhere in online mode to change the \
password for<BR>caching<BR>mode. Is there any way to change the caching mode \
password from<BR>online<BR>mode. Am is misunderstanding the \
TID?<BR><BR>-Jason<BR><BR><BR>-----------------------------------------------<BR>Jason \
Gutierrez<BR>Network Administrator<BR>Tidewater Inc. - Corporate Office<BR>601 \
Poydras St. Suite 1900<BR>New Orleans, Louisiana 70130<BR>p.504-566-4565 - \
f.504-566-4582<BR>------------------------------------------------<BR><BR>>>> \
"Leslie Hooe" <hooeld@mail.bay.k12.fl.us> 12/28 12:54 PM >>><BR>Look \
at TID 10082789<BR><BR>Les<BR><BR><BR>Leslie Hooe<BR>Telecommunications \
Manager<BR>Bay District Schools<BR>850-747-5295<BR><BR>>>> \
JGutierrez@tdw.com 12/28/2004 11:20 AM >>><BR>I have a user that works in \
caching mode. For some reason, he forgot<BR>his caching mailbox password. \
I changed his online password, but he<BR>still cannot access caching mode without the \
previous password. Is<BR>there any way to change the caching mailbox password \
without logging<BR>into it?<BR><BR>-Jason<BR></DIV></BODY></HTML>
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