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List:       ngw
Subject:    Re: [ngw] Guinevere and GW6.5
From:       Gert <gw () gwcheck ! com>
Date:       2004-11-30 20:39:38
Message-ID: 20041130_FFB700000000 () gwcheck ! com
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Post it here too : 
http://groups.yahoo.com/group/guinevere-discuss/
http://p073.ezboard.com/fgwavafrm13


Gert

> > > Ron Gardiner<ron@gwava.com> 30-11-04 20:20:33 >>>

David, 
I'm guessing first that upgrading to GW 6.5 changed the gwia.cfg, and over wrote it.  \
So, the smtphome switch is no longer there and mail arrives via the gwia/receive \
folder, instead of the gwia/third/receive folder where Guin then moves it after \
scanning to the gwia/receive, and then on to the PO.  So, the correction if this is \
the case, is to re-insert the smtp home switch, restart the guin box and the gwia. \
Hopefully you have the old gwia.cfg..... 

Reading the description, my other guess is that the client on the Guinevere server is \
not updated, and so mail forwarding, notifications etc are not being routed the way \
they used to be.  So the solution is to update the GW client on the guin box, and be \
sure it is logged in with admin rights.  

Failing that, you should use the request technical support from the main guin config \
screen, send in the guin ini etc, and a description of the problem... Guin doesn't \
auto create files in the manner described.  

Cheers, 

Ron 

> > > DYu@ci.fremont.ca.us 11/30 9:32 am >>> 

Hi all, 
 
We are running GW6.5 SP2 with Guinevere version 2.0.17b5. 
 
On the postoffice where we have the Guinevere e-mail account setup, we  are getting a \
"2C1 Error: More than 5000 records [D11B] User:Guinevere" on the POA screen.  Prior \
to GW6.5, Guinevere would automatically move e-mail from its Mailbox to new folders \
that it would automatically create.  When we upgraded to GW6.5, Guinevere's e-mail \
just piles up in the Mailbox.  Any suggestions?   
Thanks. 
 
-David


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<DIV>Post it here too : </DIV>
<DIV><A href="http://groups.yahoo.com/group/guinevere-discuss/">http://groups.yahoo.com/group/guinevere-discuss/</A></DIV>
 <DIV><A href="http://p073.ezboard.com/fgwavafrm13">http://p073.ezboard.com/fgwavafrm13</A><BR><BR>
 <P><FONT face=Verdana>Gert</FONT></P>
<P><A href="http://gwcheck.com/"><IMG alt=www.gwcheck.com hspace=0 \
src="cid:ZBVMFMIWWOLW.gwcheck.jpg" align=baseline border=0></A></P>&gt;&gt;&gt; Ron \
Gardiner&lt;ron@gwava.com&gt; 30-11-04 20:20:33 &gt;&gt;&gt;<BR></DIV> <DIV \
style="COLOR: #000000"> <DIV>D<FONT face=SansSerif>avid, </FONT></DIV>
<DIV><FONT face=SansSerif></FONT></DIV>
<DIV>I'm&nbsp;guessing&nbsp;first&nbsp;that&nbsp;upgrading&nbsp;to&nbsp;GW&nbsp;6.5&nb \
sp;changed&nbsp;the&nbsp;gwia.cfg,&nbsp;and&nbsp;over&nbsp;wrote&nbsp;it.&nbsp;&nbsp;S \
o,&nbsp;the&nbsp;smtphome&nbsp;switch&nbsp;is&nbsp;no&nbsp;longer&nbsp;there&nbsp;and& \
nbsp;mail&nbsp;arrives&nbsp;via&nbsp;the&nbsp;gwia/receive&nbsp;folder,&nbsp;instead&n \
bsp;of&nbsp;the&nbsp;gwia/third/receive&nbsp;folder&nbsp;where&nbsp;Guin&nbsp;then&nbs \
p;moves&nbsp;it&nbsp;after&nbsp;scanning&nbsp;to&nbsp;the&nbsp;gwia/receive,&nbsp;and& \
nbsp;then&nbsp;on&nbsp;to&nbsp;the&nbsp;PO.&nbsp;&nbsp;So,&nbsp;the&nbsp;correction&nb \
sp;if&nbsp;this&nbsp;is&nbsp;the&nbsp;case,&nbsp;is&nbsp;to&nbsp;re-insert&nbsp;the&nb \
sp;smtp&nbsp;home&nbsp;switch,&nbsp;restart&nbsp;the&nbsp;guin&nbsp;box&nbsp;and&nbsp;the&nbsp;gwia.&nbsp;Hopefully \
you have the old gwia.cfg..... </DIV> <DIV>&nbsp;</DIV>
<DIV>Reading&nbsp;the&nbsp;description,&nbsp;my&nbsp;other&nbsp;guess&nbsp;is&nbsp;tha \
t&nbsp;the&nbsp;client&nbsp;on&nbsp;the&nbsp;Guinevere&nbsp;server&nbsp;is&nbsp;not&nb \
sp;updated,&nbsp;and&nbsp;so&nbsp;mail&nbsp;forwarding,&nbsp;notifications&nbsp;etc&nb \
sp;are&nbsp;not&nbsp;being&nbsp;routed&nbsp;the&nbsp;way&nbsp;they&nbsp;used&nbsp;to&n \
bsp;be.&nbsp;&nbsp;So&nbsp;the&nbsp;solution&nbsp;is&nbsp;to&nbsp;update&nbsp;the&nbsp \
;GW&nbsp;client&nbsp;on&nbsp;the&nbsp;guin&nbsp;box,&nbsp;and&nbsp;be&nbsp;sure&nbsp;it&nbsp;is&nbsp;logged&nbsp;in&nbsp;with&nbsp;admin&nbsp;rights.&nbsp; \
</DIV> <DIV>&nbsp;</DIV>
<DIV>Failing&nbsp;that,&nbsp;you&nbsp;should&nbsp;use&nbsp;the&nbsp;request&nbsp;techn \
ical&nbsp;support&nbsp;from&nbsp;the&nbsp;main&nbsp;guin&nbsp;config&nbsp;screen,&nbsp \
;send&nbsp;in&nbsp;the&nbsp;guin&nbsp;ini&nbsp;etc,&nbsp;and&nbsp;a&nbsp;description&n \
bsp;of&nbsp;the&nbsp;problem...&nbsp;Guin&nbsp;doesn't&nbsp;auto&nbsp;create&nbsp;files&nbsp;in&nbsp;the&nbsp;manner&nbsp;described.&nbsp; \
</DIV> <DIV>&nbsp;</DIV>
<DIV>Cheers, </DIV>
<DIV>&nbsp;</DIV>
<DIV>Ron </DIV>
<DIV>&nbsp;</DIV>
<DIV>&gt;&gt;&gt;DYu@ci.fremont.ca.us 11/30 9:32 am &gt;&gt;&gt; 
<DIV>&nbsp;</DIV>
<DIV>
<DIV>Hi all, </DIV>
<DIV>
<DIV> </DIV>
<DIV>
<DIV>We are running GW6.5 SP2 with Guinevere version 2.0.17b5. </DIV>
<DIV>
<DIV> </DIV>
<DIV>
<DIV>On the postoffice where we have the Guinevere e-mail account setup, \
we&nbsp;&nbsp;are getting a "2C1 Error: More than 5000 records [D11B] User:Guinevere" \
on the POA screen.&nbsp;&nbsp;Prior to GW6.5, Guinevere would automatically move \
e-mail from its Mailbox to new folders&nbsp;that it would automatically \
create.&nbsp;&nbsp;When we upgraded to GW6.5, Guinevere's e-mail just piles up in the \
Mailbox.&nbsp;&nbsp;Any suggestions? </DIV> <DIV>
<DIV> </DIV>
<DIV>
<DIV>Thanks. </DIV>
<DIV>
<DIV> </DIV>
<DIV>
<DIV>-David </DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></BODY></HTML>



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