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List:       ngw
Subject:    Re: [ngw] Lost GW account
From:       "E-Mail Administrator" <EMAIL () co ! pierce ! wa ! us>
Date:       2004-07-28 23:22:02
Message-ID: s107d281.010 () smtpgw ! co ! pierce ! wa ! us
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If you have already tried to disassociate and reassociate the new user
and it didn't work, you could try grafting the new NDS user name with
the new GW counterpart.  This has worked for me when all else has
failed. 
Kathy

>>> vanloh@ole.augie.edu 7/26/04 7:23:22 AM >>>
I've encountered the condition suggested before and no problems were 
found in handling the changes.  However, this time, the original
account 
name was renamed to the new.  C1 says it syncs fine.  In C1, the NEW 
name shows everywhere just fine - the Groupwise account name shows the

NEW name, the Groupwise view shows the new, the eDir account object 
shows the new.  BUT, if I bring up the GW client and check the address

book, there it still shows the old name, no new.  Email will go to the

OLD account but the new one does not exist and does not get delivered.

GWCHECK cannot find the new name but will work with the old original 
name.  At this point I cannot see or work with the old name since C1 
thinks it's renamed.  I can't add her NEW account to Groupwise since C1

thinks it exists already.  Once we save her email, I'd like to just 
remove the old account but....  it's lost...

May be time for a phone call...
Gerry

Ron Schmiegelt wrote:
> When I move a user account, C1 asks me if I want to do the same with
the 
> GW account.  However, when I just rename an account, C1 did not give
me 
> a warning about the GW account.  When I checked the GW account, I saw

> that it had not been renamed.  For me anyway, just renaming the GW 
> account was sufficient.  I didn't have the time to figure out why
both 
> accounts were not renamed at the same time.
>  
> Ron
> 
>  >>> Thomas.Justice@doc.state.nj.us 7/26/2004 7:56:45 AM >>>
> Don't know if I missed something or not here.
> 
> NDS, and GW Id's are separate.  Rename the NDS account and ALSO
rename 
> the GW account.  Renaming the one does not rename the other.
> 
> Tom Justice (Thomas.Justice@DOC.state.nj.us)
> OIT Network Services (Email Admin)
> 609-341-3027
> 
> 
>  >>> vanloh@ole.augie.edu 7/23/2004 12:43:49 PM >>>
> GW6.5.1 running on NW 6.5.1 here.  The other day we were asked to
change
> a gals account name since she got married.  This has been done
before
> but...  renamed her eDir account fine, synced with GW and all looked
> normal from C1.  I can only see her NEW account and settings
including
> the GW one.  She can authenticate fine with her new name, but in
> Groupwise, her old account name is the only one that continues to
work.
>   The new name does not exist and GWCheck cannot find it.  The
address
> book show her old name yet but C1 shows everyth ing by the new name
as it
> had been renamed.  Email works to her old acount name, not the new.
> I've run GWCheck of various types on her account and the full po. 
Any
> ideas on what I can do to get her new name account working in GW? 
She
> does not want to lose messages still in her old account.  DSRapair
and
> the server checks show fine.
> 
> Thanks...
> Gerry   vanloh@augie.edu 
> Augustana College
> 
> 
> 


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