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List: nanog
Subject: Re: Claro Brazil contact
From: "Scott Q." <qmail () top-consulting ! net>
Date: 2024-03-15 21:25:55
Message-ID: 336882dc1b0cadc87f2e73595034f82d () polarismail--com ! w ! emailarray ! com
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Thanks, already got confirmation there is an issue.
For all others chasing this, there is a routing issue between Arelion
and Claro. Claro is aware and working on the issue.
On Friday, 15/03/2024 at 17:02 Alessandro Martins wrote:
Hey there,
It seems like Claro's NOC phone number is all good in PeeringDB
- https://www.peeringdb.com/net/2680
Simply dial +552121212900, and a member of the NOC team will promptly
assist you.
Thanks,
--
Alessandro Martins
On Fri, Mar 15, 2024 at 5:17 PM Scott Q. wrote:
Thanks, indeed Dany just got back to us via e-mail.
Are you sure the phone number is correct ? +55 is Brazil , 21 is Rio
but it's written 3 times in a row ( +5521212129004230100 ). In any
case, I tried calling the number and it gave an error.
On Friday, 15/03/2024 at 14:11 Pedro Prado wrote:
Hey Scott, I validated those to be correct. They said Dany is the
right contact. Did you try e-mailing him?
Pedro
On 15 Mar 2024, at 15:45, Scott Q. wrote:
Anyone knows a direct contact for Claro Brazil ?
The phone number for their NOC on PeeringDB doesn't work or make sense
and e-mails are ignored.
Thank you
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<body>Thanks, already got confirmation there is an issue.<br><br>For all others \
chasing this, there is a routing issue between Arelion and Claro. Claro is aware and \
working on the issue.<br><br>On Friday, 15/03/2024 at 17:02 Alessandro Martins \
wrote:<br><blockquote style="border:0;border-left: 2px solid #22437f; padding:0px; \
margin:0px; padding-left:5px; margin-left: 5px; "><div class="msg"><div dir="ltr">Hey \
there,<br><br>It seems like Claro's NOC phone number is all good in PeeringDB \
- <a target="_blank" \
href="https://www.peeringdb.com/net/2680">https://www.peeringdb.com/net/2680</a><div><br></div>Simply \
dial +552121212900, and a member of the NOC team will promptly assist \
you.<div><br></div><div>Thanks, <br><div><div><br><div><div><div><div dir="ltr" \
class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div \
dir="ltr"><div dir="ltr"><div>--<br>Alessandro \
Martins<br></div><div><br></div></div></div></div></div></div><br></div></div></div></div></div></div><br><div \
class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Mar 15, 2024 at \
5:17 PM Scott Q. <<a target="_blank" \
href="mailto:qmail@top-consulting.net">qmail@top-consulting.net</a>> \
wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div \
class="msg5381937860538554959">
<div>
Thanks, indeed Dany just got back to us via e-mail.<div><br></div><div>Are you sure \
the phone number is correct ? +55 is Brazil , 21 is Rio but it's written 3 times in a \
row ( +5521212129004230100 ). In any case, I tried calling the number and it \
gave an error.</div><div><br></div><div><br>On Friday, 15/03/2024 at 14:11 Pedro \
Prado wrote:<br><blockquote style="border-width:0px 0px 0px \
2px;border-top-style:initial;border-right-style:initial;border-bottom-style:initial;bo \
rder-top-color:initial;border-right-color:initial;border-bottom-color:initial;border-left-style:solid;border-left-color:rgb(34,67,127);padding:0px \
0px 0px 5px;margin:0px 0px 0px 5px"><div>Hey Scott, I validated those to be correct. \
They said Dany is the right contact. Did you try e-mailing \
him?<div><br></div><div>Pedro<br \
id="m_5381937860538554959lineBreakAtBeginningOfMessage"><div><br><blockquote \
type="cite"><div>On 15 Mar 2024, at 15:45, Scott Q. <<a target="_blank" \
href="mailto:qmail@top-consulting.net" rel="noopener \
noreferrer">qmail@top-consulting.net</a>> wrote:</div><br><div><span \
style="font-family:Helvetica,Arial,sans-serif;font-size:13px;font-style:normal;font-va \
riant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0 \
px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration:none;float:none;display:inline">Anyone \
knows a direct contact for Claro Brazil ?</span><div \
style="font-family:Helvetica,Arial,sans-serif;font-size:13px;font-weight:400;line-heig \
ht:16.5px;background-color:rgb(255,255,255);font-style:normal;font-variant-caps:normal \
;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><br></div><div \
style="font-family:Helvetica,Arial,sans-serif;font-size:13px;font-weight:400;line-heig \
ht:16.5px;background-color:rgb(255,255,255);font-style:normal;font-variant-caps:normal \
;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">The \
phone number for their NOC on PeeringDB doesn't work or make sense and e-mails are \
ignored.</div><div style="font-family:Helvetica,Arial,sans-serif;font-size:13px;font-w \
eight:400;line-height:16.5px;background-color:rgb(255,255,255);font-style:normal;font- \
variant-caps:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transf \
orm:none;white-space:normal;word-spacing:0px;text-decoration:none"><br></div><div \
style="font-family:Helvetica,Arial,sans-serif;font-size:13px;font-weight:400;line-heig \
ht:16.5px;background-color:rgb(255,255,255);font-style:normal;font-variant-caps:normal \
;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Thank \
you</div></div></blockquote></div><br></div></div></blockquote></div></div> \
</div></blockquote></div> </div></blockquote></body></html>
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