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List: nanog
Subject: Re: Venmo - Geolocation Challenges
From: Mike Hammett <nanog () ics-il ! net>
Date: 2020-04-23 19:49:10
Message-ID: 391052702.9206.1587671347046.JavaMail.mhammett () ThunderFuck
[Download RAW message or body]
I'm trying to build a list that has anyone of consequence on it for geolocation\VPN \
issues.
http://thebrotherswisp.com/index.php/geo-and-vpn/
If you get anywhere with Venmo, let me know so I can add it to the list.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
Midwest-IX
http://www.midwest-ix.com
----- Original Message -----
From: "Justin Krejci" <JKrejci@usinternet.com>
To: nanog@nanog.org
Sent: Thursday, April 23, 2020 1:42:18 PM
Subject: Venmo - Geolocation Challenges
Hello,
I am looking for a Venmo network contact that can assist with a geolocation error in \
their systems. We have customers on a particular IP prefix who are being flagged by \
Venmo as outside of the USA but they are not outside of the USA. All standard \
geolocation systems I can find, as well as ARIN, all show the IP prefix as within the \
USA. Normal Venmo support channels are not fruitful to resolve the issue, they mostly \
just indicated users need to use their mobile data connection to get a different IP \
address for Venmo transactions. That is fine as a temporary work around but that is \
not a solution. Venmo support has expressed they are not going to do anything more \
for us in this regard.
So if anyone has a relevant contact I might reach out to at Venmo or knows if Venmo \
uses a particular 3rd party geolocation data set and can share that with me that \
would be appreciated. I don't mind working with any organization to straighten out \
any stale data, I just need some assistance getting to someone who has the info or \
access.
Thanks!!
Justin Krejci
[Attachment #3 (text/html)]
<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div \
style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>I'm \
trying to build a list that has anyone of consequence on it for geolocation\VPN \
issues.<div><br></div><div><a \
href="http://thebrotherswisp.com/index.php/geo-and-vpn/">http://thebrotherswisp.com/index.php/geo-and-vpn/</a></div><div><br></div><div>If \
you get anywhere with Venmo, let me know so I can add it to the \
list.<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent \
Computing Solutions<br>http://www.ics-il.com<br><br>Midwest-IX<br>http://www.midwest-ix.com<span \
name="x"></span><br></div><br><hr id="zwchr"><div \
style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: \
</b>"Justin Krejci" <JKrejci@usinternet.com><br><b>To: \
</b>nanog@nanog.org<br><b>Sent: </b>Thursday, April 23, 2020 1:42:18 \
PM<br><b>Subject: </b>Venmo - Geolocation Challenges<br><br>
<style style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
<div id="divtagdefaultwrapper" \
style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif;"> \
<p>Hello,</p> <p><br>
</p>
<p>I am looking for a Venmo network contact that can assist with a geolocation error \
in their systems. We have customers on a particular IP prefix who are being flagged \
by Venmo as outside of the USA but they are not outside of the USA. All standard \
geolocation systems I can find, as well as ARIN, all show the IP prefix as within \
the USA. Normal Venmo support channels are not fruitful to resolve the issue, they \
mostly just indicated users need to use their mobile data connection to get a \
different IP address for Venmo transactions. That is fine as a temporary work around \
but that is not a solution. Venmo support has expressed they are not going to do \
anything more for us in this regard.</p> <p><br>
</p>
<p>So if anyone has a relevant contact I might reach out to at Venmo or knows if \
Venmo uses a particular 3rd party geolocation data set and can share that with me \
that would be appreciated. I don't mind working with any organization to straighten \
out any stale data, I just need some assistance getting to someone who has the info \
or access.</p> <p><br>
</p>
<p>Thanks!!</p>
<div>Justin Krejci</div>
<div><br>
</div>
</div>
</div><br></div></div></body></html>
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