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List:       nanog
Subject:    Re: CenturyLink...is being investigated by the FCC
From:       Stephen Satchell <list () satchell ! net>
Date:       2018-12-29 14:54:32
Message-ID: dec3d809-92ba-1baf-cbba-31c7536e2031 () satchell ! net
[Download RAW message or body]

The telephone companies (I'm looking at YOU Verizon!) are bringing this
situation onto the community.  I can see the FCC NPRM now:

"What percentage of E911 terminations is being serviced over VoIP with
carrier-based network switching, or third-party network switching,
interfaced to the PSTN?

"How many emergency service areas terminate E911 VoIP into an
on-premises device like a Cisco voice router with outward-facing T1/E1
cards, or even outward-facing DS0 ports?"

This is just the flip side of the problem with VoIP on the consumer
side, not being able to easily associated a location with a 911 call
without significant help from the calling device.  Think cell phones on
the one hand, and the ubiquitous Cisco VoIP desk set on the other.

(Personal note: I have two copper-based DS0 lines here at my home
office.  And I'll keep them until Nevada Bell pries them out of my cold,
dead hands.  Now, those lines do terminate at a neighborhood SONET ring
fiber terminal with a battery, but it's not my worry.  Fax works fine --
which you can't say for VoIP connections.)

On 12/28/18 2:21 PM, Patrick Boyle via NANOG wrote:
> Ouch. Feel bad for the guys on the ground at C-link. Not a fun 24 hours.
> 
> 
> Sent with ProtonMail Secure Email.
> 
> ------- Original Message -------
> On Friday, December 28, 2018 3:17 PM, Anne P. Mitchell, Esq. <amitchell@isipp.com> \
> wrote: 
> > And the other latest news is that the FCC is investigating the CenturyLink \
> > outage: 
> > https://www.theinternetpatrol.com/fcc-investigating-centurylink-outage-says-unacceptable/
> >  
> > > On Dec 28, 2018, at 3:11 PM, Patrick Boyle via NANOG nanog@nanog.org wrote:
> > > Yes, there were 911 services affected. The latest word from C-link as of 1:46PM \
> > > mountain is that all 911 services are restored where they are the provider. I'm \
> > > not 100% sure if that's system-wide, or just my area in the northwest, however. \
> > >                 Sent with ProtonMail Secure Email.
> > > ------- Original Message -------
> > > On Friday, December 28, 2018 1:03 AM, Stephane Bortzmeyer bortzmeyer@nic.fr \
> > > wrote: 
> > > > On Fri, Dec 28, 2018 at 07:07:42AM +0000,
> > > > Erik Sundberg ESundberg@nitelusa.com wrote
> > > > a message of 131 lines which said:
> > > > 
> > > > > CenturyLink will be conducting an extensive post-incident
> > > > > investigation and root cause analysis to provide follow-up
> > > > > information to our customers
> > > > 
> > > > Is this problem also responsible for the 911 outage? If so, the
> > > > post-mortem analysis is not useful only for CenturyLink customers but
> > > > for everyone on the west coast.
> 
> 


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