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List:       nanog
Subject:    RR > L3 > RCN
From:       Seth Bekritsky <seth () kjtechnology ! com>
Date:       2017-05-25 17:38:52
Message-ID: 15723811941CF54B988377FD31EF949FCB755410 () KJEXCH01 ! kjtechnology ! com
[Download RAW message or body]

Is there someone at Level 3 that can assist us?

I am not a Level 3 customer, but our ISP (Spectrum/RoadRunner) hands off to=
 Level 3.  When traversing from our CA office (RoadRunner) to our NY office=
 (RCN), we see packet loss between these two Level 3 Devices.  The packet l=
oss is causing issues for us.

Hop 6  4.68.111.101 0 msec 10 msec 10 msec
Hop 7  4.69.138.227 110 msec 70 msec 70 msec

Our ISP wont help.  Level 3 Support wont help.  Anyone at Level 3 on here I=
 can speak with about getting this fixed?

Thanks,
Seth




[cid:image003.png@01D2D55C.4078C5D0]<http://kjtechnology.com/>
Seth Bekritsky
vCIO

Direct: 646.556.6506
Main: 646.556.6500
Fax: 212.202.5013
seth@kjtechnology.com<mailto:seth@kjtechnology.com>
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