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List: nanog
Subject: Best Customer Support Practices
From: jacob miller <mmzinyi () yahoo ! com>
Date: 2010-12-30 6:31:28
Message-ID: 326753.1288.qm () web39503 ! mail ! mud ! yahoo ! com
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Hi,
Am looking towards formulating a document that will encompass best customer support \
practices. Am looking to formulate the document based on well known best practices \
and experience from different individuals. Any help will be greatly appreciated.
Thanks.
Regards,
Jacob
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