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List:       mandrake-cooker
Subject:    Re: [Cooker] Unable to print to usb printer (Brother MFC420CN)
From:       "Tommaso Massimi" <tmassimi () gmail ! com>
Date:       2006-03-22 13:26:55
Message-ID: 9c4a6f0e0603220526s43b5aebr372e8cea40dc49f2 () mail ! gmail ! com
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On 3/22/06, Clive Dove <chdove@rogers.com> wrote:> On Monday 20 March 2006 17:08, Saint-Michel Laurent wrote:> > Hi,> >> > Le Lundi 20 Mars 2006 21:09, Clive Dove a écrit:> > > I am no longer able to print with the Brother MFC420CN usb printer.> >> > I got the same probel uing Brother MFC5440 CN using the brother driver.> >> > > The printer had been working normally but over the past week it has not> > > been printing.   When I send a print job to the printer, the lcd display> > > on the printer momentarily flashes "receiving data" and then returns to> > > the display that it normally shows when standing by.> > >> > > As this printer is used only when I have a color job or a jphotograph to> > > print I do not know how long the printer system has failed.   I don't> > > know under what category to place a bug report as I don't know if the> > > problem is in usb or cups or somewhere else.> >> > I got USB problem report in cups (localhost:631 /...) and stange output> > from message.> >> > Laurent>> I was mistaken in what is happening when I send a print job.  The printer's> display shows the "receiving data" message then goes back to the display that> it normally shows when idling.   I had not watched long enough.>> What actually happens is that the display keeps alternating between the two> messages so It looks like the printer is accepting data and just keeps> accepting data withoug ever printing it.  I left a print job running while I> went to lunch and it still kept running until I opened localhost:631 and> canceled the job.>> I tried re-installing the Brother lpr and cups wrapper packages.  When I tried> it using the cups location, it was not able to see the usb port, displaying> only the printer on the parallel port.  It acted as if there was no usb port> available.>> When I tried installing using printerdrake, the printer on the parallel port> correctly identified itself but the usb port did not identify the Brother> printer as it had previously done.> http://127.0.0.1:631/printers/>> When I open the cups printers page (http://127.0.0.1:631/printers/) the> sections respecting both printers are present, when I run a test print for> the MFC420CN the following appears beside the title to the printer:>  "Unable to open USB device "usb:/dev/usb/lp0": Success">> Otherwise, cups behaves as if it was sending a print job and the job continues> to show as pending until I cancel the job.>> Bottom line, no priniting possible to the usb printer.> Everything was done as in the first install which was successful. and the> printer works normally in windows.  BTW, when I insert a camera memory card> into the printer, it opens a device in the desktop Storage Media folder and I> can see and operate on the contents of the meory card in the normal manner,> so the problem is not in the physical interface.>> Best that I can tell the problem arose following either a normal daily package> update or following update of the kernel to 2.6.14-1mdk.>> Can anyone tell me where to look for diagnostic logs and how to set diagnostic> logging so that I can try to find out what has gone wrong?>> Clive>
just a tentative to help you:check if  this is your problem.
http://qa.mandriva.com/show_bug.cgi?id=20115
ciaoTom
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