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List:       mageia-dev
Subject:    Re: [Mageia-dev] How will be the realese cycle?
From:       Marc Paré <marc () marcpare ! com>
Date:       2010-10-18 18:25:34
Message-ID: i9i3ev$3bs$1 () dough ! gmane ! org
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Le 2010-10-18 04:26, Wolfgang Bornath a écrit :
> 2010/10/18 Marc Paré<marc@marcpare.com>:
>>
>> Thanks Michael for the note. This is why I am in favour of streamlining the
>> reporting of bugs from the user side and not the dev. Devs should always
>> count on seeing bugs reported on bugzilla and nothing more. However, on the
>> user side, to keep the reporting of bug flow from breaking down, I suggest a
>> two tier format that I discussed earlier. Maybe have a look at this and
>> comment?
>>
>> I imagine that the Mageia devs are interested in hearing of bugs from as
>> many sources as possible regardless of user experience.
>
> Here's the place where I may bring back to attention the proposed
> system of helpers in the user forums. People who help unexperienced
> users to write bug reports and will also help them along if the devs
> ask questions during the lifetime of that bug in bugzilla. A user who
> has done this once (ideally from the start of a bug until its end)
> will be eager to do it again when he stumbles across another bug. He
> will also be eager to "teach" his new knowledge to other users. This
> way we will get a larger community of "bug reporters" than by any
> documents.
>
> There must not be  a fixed "Bug Friends" group, this "mentoring" can
> be done by all experienced users.
>

Actually, the process that you describe is exactly what mentoring is all 
about. I would be in favour of both processes.

BTW ... someone mentioned that we should have a different thread for 
this. Should we do this? Maybe call it "Report Bug Process" ?

Marc

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