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List: lugo
Subject: Ticket Resolved - [lugo] lugo Linux-Presentation-Day
From: No-Reply <support () super ! com>
Date: 2024-04-11 0:53:24
Message-ID: 6617348497291_1ef3fb25583fdc8714069c.sidekiq-frequent-fd-poduseast1-main5-blue-794bfbb97d-rdgtt () notification ! freshdesk ! com
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Dear Lugo, Our Support Rep has indicated that your ticket has been Resolved. \
We hope we hit the mark in assisting you today! Your feedback is a key part of our \
journey towards excellence. Quick, yet very important favor - could you share \
your experience? It's fast, we promise. Thank you for helping us improve and \
serve you better. Every word from you counts! Sincerely, Super.com Support Team
How was your experience with us? Terrible Bad Okay Good Amazing
[Attachment #3 (text/html)]
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, \
Helvetica Neue, Arial, sans-serif; font-size:14px;">
<div dir="ltr"><p>Dear Lugo,<br><br>Our Support Rep has indicated that your ticket \
has been Resolved. <br><span style=""><br></span></p><p><span style="">We hope we hit \
the mark in assisting you today! Your feedback is a key part of our journey towards \
excellence.</span><br></p><p><br></p><p>Quick, yet very important favor - could you \
share your experience? It's fast, we promise.</p><p><br></p><p>Thank you for helping \
us improve and serve you better. Every word from you \
counts!<br><br>Sincerely,<br>Super.com Support Team<br></p><p><br></p>
<h3 style="font-weight: bold; font-family: arial, sans-serif; color: rgb(55, 63, \
70);">How was your experience with us?</h3><table cellpadding="5" \
style=""><tbody><tr><td style="vertical-align:top;text-align:center;"><a \
href="https://api.simplesat.io/api/embed/rating/1/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" target="_blank" rel="noopener"><img alt="Terrible" \
src="https://cdn.simplesat.io/choice_images/Sad_5yYiWmc.png?size=60x60" width="60" \
height="60" style="font-size:10px;font-weight:bold;color:#fff;display:block;margin:auto;"></a><div \
style="margin-top:5px;"><a \
href="https://api.simplesat.io/api/embed/rating/1/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" \
style="text-decoration:none;font-size:16px;font-family:arial,sans-serif;color:#007EFF;" \
target="_blank" rel="noopener">Terrible</a></div></td><td \
style="vertical-align:top;text-align:center;"><a \
href="https://api.simplesat.io/api/embed/rating/2/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" target="_blank" rel="noopener"><img alt="Bad" \
src="https://cdn.simplesat.io/choice_images/Lil_sad.png?size=60x60" width="60" \
height="60" style="font-size:10px;font-weight:bold;color:#fff;display:block;margin:auto;"></a><div \
style="margin-top:5px;"><a \
href="https://api.simplesat.io/api/embed/rating/2/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" \
style="text-decoration:none;font-size:16px;font-family:arial,sans-serif;color:#007EFF;" \
target="_blank" rel="noopener">Bad</a></div></td><td \
style="vertical-align:top;text-align:center;"><a \
href="https://api.simplesat.io/api/embed/rating/3/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" target="_blank" rel="noopener"><img alt="Okay" \
src="https://cdn.simplesat.io/choice_images/Neutral_hBogcu2.png?size=60x60" \
width="60" height="60" \
style="font-size:10px;font-weight:bold;color:#fff;display:block;margin:auto;"></a><div \
style="margin-top:5px;"><a \
href="https://api.simplesat.io/api/embed/rating/3/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" \
style="text-decoration:none;font-size:16px;font-family:arial,sans-serif;color:#007EFF;" \
target="_blank" rel="noopener">Okay</a></div></td><td \
style="vertical-align:top;text-align:center;"><a \
href="https://api.simplesat.io/api/embed/rating/4/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" target="_blank" rel="noopener"><img alt="Good" \
src="https://cdn.simplesat.io/choice_images/Lil_happy.png?size=60x60" width="60" \
height="60" style="font-size:10px;font-weight:bold;color:#fff;display:block;margin:auto;"></a><div \
style="margin-top:5px;"><a \
href="https://api.simplesat.io/api/embed/rating/4/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" \
style="text-decoration:none;font-size:16px;font-family:arial,sans-serif;color:#007EFF;" \
target="_blank" rel="noopener">Good</a></div></td><td \
style="vertical-align:top;text-align:center;"><a \
href="https://api.simplesat.io/api/embed/rating/5/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" target="_blank" rel="noopener"><img alt="Amazing" \
src="https://cdn.simplesat.io/choice_images/Happy_JTO9YWz.png?size=60x60" width="60" \
height="60" style="font-size:10px;font-weight:bold;color:#fff;display:block;margin:auto;"></a><div \
style="margin-top:5px;"><a \
href="https://api.simplesat.io/api/embed/rating/5/6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxF \
wz7xLIs/10609523/?source=freshdesk&customer_email=lugo@lugo.de&customer_first_ \
name=Lugo&customer_last_name=&team_member_id=48046787158&team_member_email \
=ariola.77@usa.teleperformance.com&team_member_first_name=3403880_Gen&team_mem \
ber_last_name=Ariola_TP&company_name=&customer_id=155009267550&ticket_subject=[lugo] \
lugo Linux-Presentation-Day" \
style="text-decoration:none;font-size:16px;font-family:arial,sans-serif;color:#007EFF;" \
target="_blank" rel="noopener">Amazing</a></div></td><td style="display:none;"><img \
src="https://api.simplesat.io/api/event/email-open-tracking/?ticket_id=10609523&survey_token=6YkvZ56mTM9P7k9cmpibBMhSy_ByFAG95ZxFwz7xLIs" \
alt="" width="1" height="1" \
style="height:1px!important;width:1px!important;border-width:0!important;margin-top:0! \
important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;p \
adding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important"></td></tr></tbody></table></div>
<div class="freshdesk_satisfaction_survey">
<div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, \
sans-serif;">
<hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc;">
<span style="font-family: Arial, sans-serif; color: #333;font-weight:bold;">
<p> How would you rate your overall satisfaction for the resolution provided by \
the agent? </p> </span>
<table cellspacing="0" cellpadding="0" style="table-layout:fixed; \
margin-top:10px; "> <tr>
<td style="width: 14.28%; border-right: 2px #fff solid; padding:0; \
height:8px; background-color:#4e8d00;"></td>
<td style="width: 14.28%; border-right: 2px #fff solid; padding:0; \
height:8px; background-color:#f1db16;"></td>
<td style="width: 14.28%; border-right: 2px #fff solid; padding:0; \
height:8px; background-color:#e7340f;"></td> </tr>
<tr>
<td style="width: 14.28%; border-right: 2px #fff solid; text-align:center; \
padding: 16px 0px; background-color:#e6efdd;"> <a \
href="https://help.super.com/support/custom_surveys/3f1dcde91378cca29cc12bff4e061855/extremely_happy/new" \
rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; \
display:block;">Extremely satisfied</a> </td>
<td style="width: 14.28%; border-right: 2px #fff solid; text-align:center; \
padding: 16px 0px; background-color:#fdfae2;"> <a \
href="https://help.super.com/support/custom_surveys/3f1dcde91378cca29cc12bff4e061855/neutral/new" \
rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; \
display:block;">Neither satisfied nor dissatisfied</a> </td>
<td style="width: 14.28%; border-right: 2px #fff solid; text-align:center; \
padding: 16px 0px; background-color:#fce3e0;"> <a \
href="https://help.super.com/support/custom_surveys/3f1dcde91378cca29cc12bff4e061855/extremely_unhappy/new" \
rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; \
display:block;">Extremely dissatisfied</a> </td>
</tr>
</table>
</div>
</div>
<br/>
<span title="fd_tkt_identifier" style='font-size:0px; font-family:"fdtktid"; \
min-height:0px; height:0px; opacity:0; max-height:0px; line-height:0px; \
color:#ffffff'>10609523:1179301</span>
</div>
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