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List:       lon-capa-admin
Subject:    {Disarmed} [LON-CAPA-admin] {Disarmed} Finding large video files
From:       "Clawson, James via LON-CAPA-admin" <lon-capa-admin () mail ! lon-capa ! org>
Date:       2021-09-06 19:20:19
Message-ID: BLAPR19MB4226E287BEE9E8D0419198CBE3D29 () BLAPR19MB4226 ! namprd19 ! prod ! outlook ! com
[Download RAW message or body]

Hello,

In discovering that the /home drive is full, I am now searching for files to delete.

Over the pandemic, we had a faculty member who decided to upload uncompressed video \
to his courses.  One semester, one of the courses was cloned.  I have gone through \
some of the courses, looking for these files to remove.  What would be the best way \
to find large files (that belong only to his courses)?  I can then decide if they \
need to be removed.

Thanks,

James Clawson
Laboratory Manger
University of South Carolina
Department of Physics and Astronomy
clawsonj@mailbox.sc.edu<mailto:clawsonj@mailbox.sc.edu>

________________________________
From: Lucas, Mark <lucasm@ohio.edu>
Sent: Monday, September 6, 2021 2:48 PM
To: Clawson, James <CLAWSONJ@mailbox.sc.edu>; list about administration and system \
                updating <lon-capa-admin@mail.lon-capa.org>
Subject: Re: {Disarmed} [LON-CAPA-admin] {Disarmed} Re: Lots of errors...

James,

Stuart can suggest longer term solutions, but basically find a few log files that \
might be cleaned out and stop/start your web server and loncontrol on your library \
server. That should fix things.

/home/httpd/perl/logs sometimes has older log files. As well, if you have /var/logs \
on your home drive, you can probably find some space there.

Is the library server on a VM where you can grovel more space? (we just had to do \
                that)
/home/httpd/lonUsers will probably be the largest culprit, and there is currently no \
graceful way to archive records.

Later,
Mark


> On Sep 6, 2021, at 2:39 PM, Clawson, James via LON-CAPA-admin \
> <lon-capa-admin@mail.lon-capa.org> wrote: 
> /home is full.
> 
> 
> 
> James Clawson
> Laboratory Manger
> University of South Carolina
> Department of Physics and Astronomy
> clawsonj@mailbox.sc.edu
> 
> From: LON-CAPA-admin <lon-capa-admin-bounces@mail.lon-capa.org> on behalf of \
>                 Raeburn, Stuart via LON-CAPA-admin \
>                 <lon-capa-admin@mail.lon-capa.org>
> Sent: Monday, September 6, 2021 2:08 PM
> To: lon-capa-admin@mail.lon-capa.org <lon-capa-admin@mail.lon-capa.org>
> Subject: Re: [LON-CAPA-admin] Lots of errors...
> 
> James,
> 
> > 
> > We are getting a lot of error reports similar to what is attached.
> > 
> 
> You might check to see whether the disk partition for /home is full (i.e, 100% \
> used) on your LON-CAPA library server.  What does the command: 
> df -h
> 
> report?
> 
> Stuart Raeburn
> LON-CAPA Academic Consortium
> ________________________________________
> From: Raeburn, Stuart <raeburn@msu.edu>
> Sent: Sunday, September 5, 2021 10:32 PM
> To: lon-capa-admin@mail.lon-capa.org
> Subject: Re: Lots of errors...
> 
> James,
> 
> I am able to transfer my user session on another LON-CAPA node in the network to \
> the sc access server, and the sc access server is able to retrieve information \
> about my courses etc. 
> However, I am not able to then transfer my user session from the sc access server \
> to the sc library server.  I am able to display the LON-CAPA course catalog for the \
> sc domain on both the sc access server and sc library server. 
> Based on this I would conclude that the sc access server is able to connect to \
> other nodes in the LON-CAPA network (including the sc library server), but it seems \
> that the sc library server is not able to make a "LON-CAPA" connection back to my \
> home server. 
> I don't know whether your campus firewall rules limit outbound connections for your \
> LON-CAPA library server to IP addresses outside the sc network, so I don't know \
> whether what I see currently is normal for your library server. 
> From the command line, these commands (run on each server -- library and access)
> 
> ps -ef |grep lond |grep sc
> ps -ef |grep lonc |grep sc
> 
> should show whether there are connections between lonc (on the library node) and \
> lond on the access node), and vice versa. 
> For the first one you should see something like
> lond: Listening to <sc hostID>
> 
> For the second you should see something like:
> Connection count: 1 Retries remaining: 5
> 
> In the error report from the errorhandler web form submitted by a student, the \
>                 error is:
> ... write error at /home/httpd/lib/perl//Apache/lonuserstate.pm line 541
> 
> which I expect would be called when a course session was being loaded (after role \
> selection). 
> There are log files in /home/httpd/perl/logs.
> 
> > 
> > Students normally log into the access server and have been reporting an issue
> > that homework submissions are not being taken or rejected.
> > 
> 
> Storage of a submission is considered operation "critical", so if a connection \
> cannot be made from the access server to the library server, any "delayed" \
> transactions will be queued, and completed when connectivity is restored.  You will \
> find information about delayed transactions (destined for the library server) in \
> /home/httpd/perl/logs/lonnet.perm.log on the access server. 
> If you have additional information to share, while troubleshooting, feel free to \
> contact me off-list. 
> Stuart Raeburn
> LON-CAPA Academic Consortium
> ________________________________________
> From: LON-CAPA-admin <lon-capa-admin-bounces@mail.lon-capa.org> on behalf of \
>                 Clawson, James via LON-CAPA-admin \
>                 <lon-capa-admin@mail.lon-capa.org>
> Sent: Sunday, September 5, 2021 8:48 PM
> To: lon-capa-admin@mail.lon-capa.org
> Subject: [LON-CAPA-admin] Lots of errors...
> 
> Hello,
> 
> We are getting a lot of error reports similar to what is attached.
> 
> On another (or possibly related) note:
> 
> We are having login issues with our library server but not always the access one \
> (I've been able to get in most of the time).  Students normally log into the access \
> server and have been reporting an issue that homework submissions are not being \
> taken or rejected.  The screen returns to the same state as before answering (no \
> increase in submission attempts).   I have verified this behavior.   One thought I \
> had was that it could be that the access server is not communicating with the \
> library server (I don't have the knowledge yet to know how to check if this is true \
> or not), and something is wrong on the library server. 
> As far as I can tell, this is behavior that started a few days ago (Thursday).
> 
> Any help on where to start diagnosis is appreciated.
> 
> James Clawson
> Laboratory Manger
> University of South Carolina
> Department of Physics and Astronomy
> clawsonj@mailbox.sc.edu<mailto:clawsonj@mailbox.sc.edu>
> _______________________________________________
> LON-CAPA-admin mailing list
> LON-CAPA-admin@mail.lon-capa.org
> MailScanner has detected definite fraud in the website at "protect2.fireeye.com". \
> Do not trust this website:MailScanner has detected definite fraud in the website at \
> "protect2.fireeye.com". Do not trust this \
> website:https://protect2.fireeye.com/v1/url?k=482cf89a-17b7c19f-482cb65b-86564cfb0d8 \
> 5-05a5963fe217332c&q=1&e=520bac02-9ae8-47fa-8eed-452b8fdd9144&u=http%3A%2F%2Fmail.lon-capa.org%2Fmailman%2Flistinfo%2Flon-capa-admin
>  _______________________________________________
> LON-CAPA-admin mailing list
> LON-CAPA-admin@mail.lon-capa.org
> https://protect2.fireeye.com/v1/url?k=76595e1f-29c266e2-765910de-86254b3f9600-4a3851 \
> 64d474ba2e&q=1&e=d0cc3489-580e-4a39-8da8-6809aac80656&u=http%3A%2F%2Fmail.lon-capa.org%2Fmailman%2Flistinfo%2Flon-capa-admin
> 

--
Mark Lucas
Professor of Instruction
Department of Physics and Astronomy (College of Arts and Sciences)/Ohio Honors \
Program (Honors College) 252D Clippinger Lab, Ohio University, Athens, OH 45701
email: lucasm@ohio.edu
phone: (740)597-2984
Pronouns: He, Him, His


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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; \
color: rgb(0, 0, 0);"> Hello,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; \
color: rgb(0, 0, 0);"> <br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; \
color: rgb(0, 0, 0);"> In discovering that the /home drive is full, I am now \
searching for files to delete.</div> <div style="font-family: Calibri, Arial, \
Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> <br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; \
color: rgb(0, 0, 0);"> Over the pandemic, we had a faculty member who decided to \
upload uncompressed video to his courses.&nbsp; One semester, one of the courses was \
cloned.&nbsp; I have gone through some of the courses, looking for these files to \
remove.&nbsp; What would be the best way to find  large files (that belong only to \
his courses)?&nbsp; I can then decide if they need to be removed.</div> <div \
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: \
rgb(0, 0, 0);"> <br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; \
color: rgb(0, 0, 0);"> Thanks,</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; \
color: rgb(0, 0, 0);"> <br>
</div>
<div id="Signature">
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; \
color:rgb(0,0,0)"> <span style="color:rgb(32,31,30); font-size:15px; \
text-align:start; background-color:rgb(255,255,255); display:inline!important">James \
Clawson</span><br style="color:rgb(32,31,30); font-size:15px; text-align:start; \
background-color:rgb(255,255,255)"> <span style="color:rgb(32,31,30); font-size:15px; \
text-align:start; background-color:rgb(255,255,255); \
display:inline!important">Laboratory Manger</span><br style="color:rgb(32,31,30); \
font-size:15px; text-align:start; background-color:rgb(255,255,255)"> <span \
style="color:rgb(32,31,30); font-size:15px; text-align:start; \
background-color:rgb(255,255,255); display:inline!important">University of South \
Carolina</span><br style="color:rgb(32,31,30); font-size:15px; text-align:start; \
background-color:rgb(255,255,255)"> <span style="color:rgb(32,31,30); font-size:15px; \
text-align:start; background-color:rgb(255,255,255); \
display:inline!important">Department of Physics and Astronomy</span><br \
style="color:rgb(32,31,30); font-size:15px; text-align:start; \
background-color:rgb(255,255,255)"> <a href="mailto:clawsonj@mailbox.sc.edu" \
target="_blank" rel="noopener noreferrer" style="margin:0px; font-size:15px; \
text-align:start; background-color:rgb(255,255,255)">clawsonj@mailbox.sc.edu</a><br> \
</div> </div>
</div>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; \
color:rgb(0,0,0)"> <br>
</div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" \
style="font-size:11pt"><b>From:</b> Lucas, Mark &lt;lucasm@ohio.edu&gt;<br> \
<b>Sent:</b> Monday, September 6, 2021 2:48 PM<br> <b>To:</b> Clawson, James \
&lt;CLAWSONJ@mailbox.sc.edu&gt;; list about administration and system updating \
&lt;lon-capa-admin@mail.lon-capa.org&gt;<br> <b>Subject:</b> Re: {Disarmed} \
[LON-CAPA-admin] {Disarmed} Re: Lots of errors...</font> <div>&nbsp;</div>
</div>
<div class="BodyFragment"><font size="2"><span style="font-size:11pt">
<div class="PlainText">James,<br>
<br>
Stuart can suggest longer term solutions, but basically find a few log files that \
might be cleaned out<br> and stop/start your web server and loncontrol on your \
library server. That should fix things.<br> <br>
/home/httpd/perl/logs sometimes has older log files. As well, if you have /var/logs \
on your home<br> drive, you can probably find some space there.<br>
<br>
Is the library server on a VM where you can grovel more space? (we just had to do \
                that)<br>
/home/httpd/lonUsers will probably be the largest culprit, and there is currently no \
graceful<br> way to archive records.<br>
<br>
Later,<br>
Mark<br>
<br>
<br>
&gt; On Sep 6, 2021, at 2:39 PM, Clawson, James via LON-CAPA-admin \
&lt;lon-capa-admin@mail.lon-capa.org&gt; wrote:<br> &gt; <br>
&gt; /home is full.<br>
&gt; <br>
&gt; <br>
&gt; <br>
&gt; James Clawson<br>
&gt; Laboratory Manger<br>
&gt; University of South Carolina<br>
&gt; Department of Physics and Astronomy<br>
&gt; clawsonj@mailbox.sc.edu<br>
&gt; <br>
&gt; From: LON-CAPA-admin &lt;lon-capa-admin-bounces@mail.lon-capa.org&gt; on behalf \
of Raeburn, Stuart via LON-CAPA-admin &lt;lon-capa-admin@mail.lon-capa.org&gt;<br> \
&gt; Sent: Monday, September 6, 2021 2:08 PM<br> &gt; To: \
lon-capa-admin@mail.lon-capa.org &lt;lon-capa-admin@mail.lon-capa.org&gt;<br> &gt; \
Subject: Re: [LON-CAPA-admin] Lots of errors...<br> &gt;&nbsp; <br>
&gt; James,<br>
&gt; <br>
&gt; &gt;<br>
&gt; &gt; We are getting a lot of error reports similar to what is attached.<br>
&gt; &gt;<br>
&gt; <br>
&gt; You might check to see whether the disk partition for /home is full (i.e, 100% \
used) on your LON-CAPA library server.&nbsp; What does the command:<br> &gt; <br>
&gt; df -h<br>
&gt; <br>
&gt; report?<br>
&gt; <br>
&gt; Stuart Raeburn<br>
&gt; LON-CAPA Academic Consortium<br>
&gt; ________________________________________<br>
&gt; From: Raeburn, Stuart &lt;raeburn@msu.edu&gt;<br>
&gt; Sent: Sunday, September 5, 2021 10:32 PM<br>
&gt; To: lon-capa-admin@mail.lon-capa.org<br>
&gt; Subject: Re: Lots of errors...<br>
&gt; <br>
&gt; James,<br>
&gt; <br>
&gt; I am able to transfer my user session on another LON-CAPA node in the network to \
the sc access server, and the sc access server is able to retrieve information about \
my courses etc.<br> &gt; <br>
&gt; However, I am not able to then transfer my user session from the sc access \
server to the sc library server.&nbsp; I am able to display the LON-CAPA course \
catalog for the sc domain on both the sc access server and sc library server.<br> \
&gt; <br> &gt; Based on this I would conclude that the sc access server is able to \
connect to other nodes in the LON-CAPA network (including the sc library server), but \
it seems that the sc library server is not able to make a &quot;LON-CAPA&quot; \
connection back to my home server.<br> &gt; <br>
&gt; I don't know whether your campus firewall rules limit outbound connections for \
your LON-CAPA library server to IP addresses outside the sc network, so I don't know \
whether what I see currently is normal for your library server.<br> &gt; <br>
&gt; From the command line, these commands (run on each server -- library and \
access)<br> &gt; <br>
&gt; ps -ef |grep lond |grep sc<br>
&gt; ps -ef |grep lonc |grep sc<br>
&gt; <br>
&gt; should show whether there are connections between lonc (on the library node) and \
lond on the access node), and vice versa.<br> &gt; <br>
&gt; For the first one you should see something like<br>
&gt; lond: Listening to &lt;sc hostID&gt;<br>
&gt; <br>
&gt; For the second you should see something like:<br>
&gt; Connection count: 1 Retries remaining: 5<br>
&gt; <br>
&gt; In the error report from the errorhandler web form submitted by a student, the \
error is:<br> &gt; ... write error at /home/httpd/lib/perl//Apache/lonuserstate.pm \
line 541<br> &gt; <br>
&gt; which I expect would be called when a course session was being loaded (after \
role selection).<br> &gt; <br>
&gt; There are log files in /home/httpd/perl/logs.<br>
&gt; <br>
&gt; &gt;<br>
&gt; &gt; Students normally log into the access server and have been reporting an \
issue<br> &gt; &gt; that homework submissions are not being taken or rejected.<br>
&gt; &gt;<br>
&gt; <br>
&gt; Storage of a submission is considered operation &quot;critical&quot;, so if a \
connection cannot be made from the access server to the library server, any \
&quot;delayed&quot; transactions will be queued, and completed when connectivity is \
restored.&nbsp; You will find information  about delayed transactions (destined for \
the library server) in /home/httpd/perl/logs/lonnet.perm.log on the access \
server.<br> &gt; <br>
&gt; If you have additional information to share, while troubleshooting, feel free to \
contact me off-list.<br> &gt; <br>
&gt; Stuart Raeburn<br>
&gt; LON-CAPA Academic Consortium<br>
&gt; ________________________________________<br>
&gt; From: LON-CAPA-admin &lt;lon-capa-admin-bounces@mail.lon-capa.org&gt; on behalf \
of Clawson, James via LON-CAPA-admin &lt;lon-capa-admin@mail.lon-capa.org&gt;<br> \
&gt; Sent: Sunday, September 5, 2021 8:48 PM<br> &gt; To: \
lon-capa-admin@mail.lon-capa.org<br> &gt; Subject: [LON-CAPA-admin] Lots of \
errors...<br> &gt; <br>
&gt; Hello,<br>
&gt; <br>
&gt; We are getting a lot of error reports similar to what is attached.<br>
&gt; <br>
&gt; On another (or possibly related) note:<br>
&gt; <br>
&gt; We are having login issues with our library server but not always the access one \
(I've been able to get in most of the time).&nbsp; Students normally log into the \
access server and have been reporting an issue that homework submissions are not \
being taken or rejected.&nbsp;  The screen returns to the same state as before \
answering (no increase in submission attempts).&nbsp;&nbsp; I have verified this \
behavior.&nbsp;&nbsp; One thought I had was that it could be that the access server \
is not communicating with the library server (I don't have the knowledge  yet to know \
how to check if this is true or not), and something is wrong on the library \
server.<br> &gt; <br>
&gt; As far as I can tell, this is behavior that started a few days ago \
(Thursday).<br> &gt; <br>
&gt; Any help on where to start diagnosis is appreciated.<br>
&gt; <br>
&gt; James Clawson<br>
&gt; Laboratory Manger<br>
&gt; University of South Carolina<br>
&gt; Department of Physics and Astronomy<br>
&gt; clawsonj@mailbox.sc.edu&lt;mailto:clawsonj@mailbox.sc.edu&gt;<br>
&gt; _______________________________________________<br>
&gt; LON-CAPA-admin mailing list<br>
&gt; LON-CAPA-admin@mail.lon-capa.org<br>
&gt; MailScanner has detected definite fraud in the website at \
&quot;protect2.fireeye.com&quot;. Do not trust this website:MailScanner has detected \
definite fraud in the website at &quot;protect2.fireeye.com&quot;. Do not trust this \
website:https://protect2.fireeye.com/v1/url?k=482cf89a-17b7c19f-482cb65b-86564cfb0d85- \
05a5963fe217332c&amp;q=1&amp;e=520bac02-9ae8-47fa-8eed-452b8fdd9144&amp;u=http%3A%2F%2Fmail.lon-capa.org%2Fmailman%2Flistinfo%2Flon-capa-admin<br>
 &gt; _______________________________________________<br>
&gt; LON-CAPA-admin mailing list<br>
&gt; LON-CAPA-admin@mail.lon-capa.org<br>
&gt; <a href="https://protect2.fireeye.com/v1/url?k=76595e1f-29c266e2-765910de-86254b3 \
f9600-4a385164d474ba2e&amp;q=1&amp;e=d0cc3489-580e-4a39-8da8-6809aac80656&amp;u=http%3A%2F%2Fmail.lon-capa.org%2Fmailman%2Flistinfo%2Flon-capa-admin"><font \
color="red"><b>MailScanner has detected definite fraud in the website at \
"protect2.fireeye.com". Do <i>not</i> trust this website:</b></font> <font \
color="red"><b>MailScanner has detected definite fraud in the website at \
"protect2.fireeye.com". Do <i>not</i> trust this website:</b></font>  \
https://protect2.fireeye.com/v1/url?k=76595e1f-29c266e2-765910de-86254b3f9600-4a385164 \
d474ba2e&amp;q=1&amp;e=d0cc3489-580e-4a39-8da8-6809aac80656&amp;u=http%3A%2F%2Fmail.lon-capa.org%2Fmailman%2Flistinfo%2Flon-capa-admin</a><br>
 <br>
-- <br>
Mark Lucas<br>
Professor of Instruction<br>
Department of Physics and Astronomy (College of Arts and Sciences)/Ohio Honors \
Program (Honors College)<br> 252D Clippinger Lab, Ohio University, Athens, OH \
                45701<br>
email: lucasm@ohio.edu<br>
phone: (740)597-2984<br>
Pronouns: He, Him, His<br>
<br>
<br>
<br>
<br>
<br>
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