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List: loadbalancing-l
Subject: RE: [load balancing] Alteon Kernel
From: "Scott Mcnamee"<smcnamee () nortelnetworks ! com>
Date: 2002-03-27 16:32:24
[Download RAW message or body]
HI Jamie,
What version of WebOS are you presently running?
Version 10 has just been released (about 4 weeks ago) and is available for
download. The support site includes a listing of the bug fixes/patches under
the software download section. If you go to the site and do a search (under
"PRODUCT SELECTION") using the version of code you are interested in, i.e.
8.3, it will provide you with a listing of various patches available
(Software downloads are available only to customers with support contracts).
If you click on the link for that version, the next page will have another
link showing the "read me" file along with the downloadable code, which is
where the patch release/bug fix notes are located. The text format leaves
something to be desired, but hopefully that too will be fixed soon.
You can set up a profile for yourself by selecting "My Profile" located on
the left hand side of the main support page. From there, select "Data and
Internet" and you will be provided with a listing of products in
alphabetical order........good thing Alteon starts with an "A" :-). You can
then select the Alteon products you are interested in and they will be added
to your profile. (make sure you scroll to the bottom of the page to answer
the additional profile questions) When you sign on in the future, you will
have a listing of the various alteon products you selected located on the
right hand side of the page. You can then click on them and you will get all
the info. associated with those products, i.e software downloads, tech doc.
etc.
Our support site is an ongoing work in progress. We are trying hard to make
it easier to use. The above info. should help you.
As for the email list for updates, we are working on updating our customer
list so that we can provide these types of updates as we did in the past
when we were on our own. Our migration from one Clarify system to another
did cause us some grief with customer data, but we are making headway in
getting email addresses etc. back in place. You can call 1-8004Nortel to
make sure your info. is up to date so that when emails start to fly again,
you will be included.
I hope this has helped. Please feel free to call into support if you need
any further assistance.
Regards,
ScottM
-----Original Message-----
From: Jamie Hahn [mailto:jhahn@mindleaders.com]
Sent: Tuesday, March 26, 2002 4:03 PM
To: 'lb-l@vegan.net'
Subject: RE: [load balancing] Alteon Kernel
I recently went through the same dilemma of trying to upgrade and received
conflicting information from Nortel as well. In the end, I am waiting
because I am confused as to what version to upgrade to.
However, the one statement from Nortel Techs in common not to upgrade to 9
and one recommended that 8.0.63 is the most stable. I also heard rumors that
there would be a version 10 soon. I have tried finding the best version on
by release notes on their website but was unsuccessful.
If someone from Nortel could set the Alteon users of this list straight it
would be great!
Also, does Nortel have an email list for product updates/patch
announcements?
-----Original Message-----
From: Allan Liska [ mailto:allan@allan.org <mailto:allan@allan.org> ]
Sent: Tuesday, March 26, 2002 3:07 PM
To: lb-l@vegan.net
Subject: [load balancing] Alteon Kernel
I am getting conflicting answer from Alteon on this question, and
I wanted to get some feedback from the list.
We are currently running version 8.0.49 of the Alteon code in the field.
We are looking to upgrade to 9.0.41.5. I realize that this is a two-step
process (8.3, then 9.0.41.5). During this process we also have to upgrade
the kernel. The current kernel on most of our boxes is 6.0.x, we were
planning to upgrade the kernel to 8.0.x, in case we have problems with the
9.0 code and have to revert back to 8.3.
We were told that Alteon does not recommend running 9.0 code, with an 8.0
kernel. But if we upgrade to the 9.0 kernel, then we can not revert back
to 8.3 (of course support says there is no way we would need to revert,
because 9.0 is so stable :)).
What are the possible problems that can occur if we run 8.3 as image 1,
9.0.41.5 as image 2, and an 8.0 kernel?
Thanks in advance for any thoughts on this, and Alteon guys -- please feel
free to chime in :).
allan
--
Allan Liska
allan@allan.org
http://www.allan.org <http://www.allan.org>
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[Attachment #3 (text/html)]
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<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>RE: [load balancing] Alteon Kernel</TITLE>
<META content="MSHTML 5.00.3103.1000" name=GENERATOR></HEAD>
<BODY>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=817245615-27032002>HI
Jamie,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=817245615-27032002>What
version of WebOS are you presently running? </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002>Version 10 has just been released (about 4 weeks ago)
and is available for download. The support site includes a listing of the bug
fixes/patches under the software download section. If you go to the site and do
a search (under "PRODUCT SELECTION") using the version of code you are
interested in, i.e. 8.3, it will provide you with a listing of various patches
available (Software downloads are available only to customers with support
contracts). If you click on the link for that version, the next page will have
another link showing the "read me" file along with the downloadable code, which
is where the patch release/bug fix notes are located. The text format leaves
something to be desired, but hopefully that too will be fixed soon.
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=817245615-27032002>You
can set up a profile for yourself by selecting "My Profile" located on the left
hand side of the main support page. From there, select "Data and Internet" and
you will be provided with a listing of products in alphabetical
order........good thing Alteon starts with an "A" :-). You can then select the
Alteon products you are interested in and they will be added to your profile.
(make sure you scroll to the bottom of the page to answer the additional profile
questions) When you sign on in the future, you will have a listing of the
various alteon products you selected located on the right hand side of the page.
You can then click on them and you will get all the info. associated with those
products, i.e software downloads, tech doc. etc. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=817245615-27032002>Our
support site is an ongoing work in progress. We are trying hard to make it
easier to use. The above info. should help you. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=817245615-27032002>As for
the email list for updates, we are working on updating our customer list so that
we can provide these types of updates as we did in the past when we were on our
own. Our migration from one Clarify system to another did cause us some grief
with customer data, but we are making headway in getting email addresses etc.
back in place. You can call 1-8004Nortel to make sure your info. is up to date
so that when emails start to fly again, you will be included.
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=817245615-27032002>I hope
this has helped. Please feel free to call into support if you need any further
assistance.</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002>Regards,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002>ScottM</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=817245615-27032002></SPAN></FONT> </DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma><FONT
size=2>-----Original Message-----<SPAN class=817245615-27032002><FONT
color=#0000ff face=Arial> </FONT></SPAN><BR><B>From:</B> Jamie Hahn
[mailto:jhahn@mindleaders.com]<SPAN class=817245615-27032002><FONT
color=#0000ff face=Arial> </FONT></SPAN><BR><B>Sent:</B> Tuesday, March
26, 2002 4:03 PM<BR><B>To:</B> 'lb-l@vegan.net'<BR><B>Subject:</B> RE: [load
balancing] Alteon Kernel<BR><BR></FONT></DIV></FONT>
<P><FONT size=2>I recently went through the same dilemma of trying to upgrade
and received conflicting information from Nortel as well. In the end, I am
waiting because I am confused as to what version to upgrade to. </FONT></P>
<P><FONT size=2>However, the one statement from Nortel Techs in common not to
upgrade to 9 and one recommended that 8.0.63 is the most stable. I also heard
rumors that there would be a version 10 soon. I have tried finding the best
version on by release notes on their website but was unsuccessful.</FONT></P>
<P><FONT size=2>If someone from Nortel could set the Alteon users of this list
straight it would be great!</FONT> </P>
<P><FONT size=2>Also, does Nortel have an email list for product updates/patch
announcements? </FONT></P><BR><BR>
<P><FONT size=2>-----Original Message-----</FONT> <BR><FONT size=2>From: Allan
Liska [<A href="mailto:allan@allan.org">mailto:allan@allan.org</A>]</FONT>
<BR><FONT size=2>Sent: Tuesday, March 26, 2002 3:07 PM</FONT> <BR><FONT
size=2>To: lb-l@vegan.net</FONT> <BR><FONT size=2>Subject: [load balancing]
Alteon Kernel</FONT> </P><BR><BR>
<P><FONT size=2>I am getting conflicting answer from Alteon on this question,
and </FONT><BR><FONT size=2>I wanted to get some feedback from the
list.</FONT> </P>
<P><FONT size=2>We are currently running version 8.0.49 of the Alteon code in
the field. </FONT><BR><FONT size=2>We are looking to upgrade to
9.0.41.5. I realize that this is a two-step </FONT><BR><FONT
size=2>process (8.3, then 9.0.41.5). During this process we also have to
upgrade </FONT><BR><FONT size=2>the kernel. The current kernel on most
of our boxes is 6.0.x, we were </FONT><BR><FONT size=2>planning to upgrade the
kernel to 8.0.x, in case we have problems with the </FONT><BR><FONT size=2>9.0
code and have to revert back to 8.3.</FONT> </P>
<P><FONT size=2>We were told that Alteon does not recommend running 9.0 code,
with an 8.0 </FONT><BR><FONT size=2>kernel. But if we upgrade to the 9.0
kernel, then we can not revert back </FONT><BR><FONT size=2>to 8.3 (of course
support says there is no way we would need to revert, </FONT><BR><FONT
size=2>because 9.0 is so stable :)). </FONT></P>
<P><FONT size=2>What are the possible problems that can occur if we run 8.3 as
image 1, </FONT><BR><FONT size=2>9.0.41.5 as image 2, and an 8.0
kernel?</FONT> </P>
<P><FONT size=2>Thanks in advance for any thoughts on this, and Alteon guys --
please feel </FONT><BR><FONT size=2>free to chime in :).</FONT> </P><BR>
<P><FONT size=2>allan</FONT> <BR><FONT size=2>-- </FONT><BR><FONT size=2>Allan
Liska</FONT> <BR><FONT size=2>allan@allan.org</FONT> <BR><FONT size=2><A
href="http://www.allan.org" target=_blank>http://www.allan.org</A></FONT> </P>
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