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List:       linux-usb
Subject:    Re: I/O errors while writing to external Transcend XS-2000 4TB SSD
From:       Martin Steigerwald <martin () lichtvoll ! de>
Date:       2024-03-15 9:08:10
Message-ID: 4894644.GXAFRqVoOG () lichtvoll ! de
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Hi!

Kent Overstreet - 11.02.24, 19:51:32 CET:
> He only got errors after an hour or so, or 10 minutes with UAS disabled;
> we send flushes once a second. Sounds like a screwy device.

Kingston support intends to RMA the XS-2000 4 TB SSD with a variant with a 
newer firmware version, in case they have it available, while they work on 
a newer firmware version for the device variant the error happened on.

So it appears the device has a bug. I will keep you posted, once I either 
receive that other variant or a firmware upgrade for the existing one.

I am happy with Kingston support so far. It takes quite a while, but they 
are taking the issue for real instead of writing use Windows instead of 
Linux or something like that :) - like I read before in other occasions 
with hardware from other suppliers. Thanks!

Best,
-- 
Martin



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