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List:       linux-poweredge
Subject:    [Linux-PowerEdge] M610 - RHEL5.11 - OMSA 7.4.0 - EXCEPTION: Update failed. Unknown familyID
From:       Aleksei Feltin <Aleksei.Feltin () macquarie ! com>
Date:       2015-01-13 1:06:16
Message-ID: 8586E67169BAD0418F60BC1CCA341AE1136C8E9B () NTSYDEXP145 ! pc ! internal ! macquarie ! com
[Download RAW message or body]

Hi,

On M610 RHEL 5.11 X86_64 and OMSA 7.4.0, installed from Q4 2014 (latest Dell repo) \
firmware upgrade using firmware-tools fails with the error below.

Did anyone experience the same problem on M610 or other models? I had to remove \
LightPulse_LPE1205_M_FC8_HBA_ven_0x10df_dev_0xf100_subven_0x10df_subdev_0xf126-a00-1 \
RPM to proceed with other firmware upgrade, however I would still like to upgrade HBA \
firmware and avoid this removal process.



EXCEPTION: Update failed. Unknown familyID.
Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py", line 81, \
in trace  result = func(*args, **kw)
  File "/usr/lib/python2.4/site-packages/dell_ft_ie_interface/ie_interface.py", line \
176, in install  raise ExecutionError(message)
ExecutionError: Update failed. Unknown familyID.
LEAVE install --> 'EXCEPTION RAISED'

LEAVE run --> None

\       Installing pci_firmware(ven_0x10df_dev_0xf100_subven_0x10df_subdev_ ...Update \
failed. Unknown familyID. None
EXCEPTION: Update failed. Unknown familyID.
Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py", line 81, \
in trace  result = func(*args, **kw)
  File "/usr/lib/python2.4/site-packages/firmwaretools/pycompat.py", line 177, in \
runLongProcess  raise thread.exception
ExecutionError: Update failed. Unknown familyID.
LEAVE runLongProcess --> 'EXCEPTION RAISED'

Installation failed for package: \
pci_firmware(ven_0x10df_dev_0xf100_subven_0x10df_subdev_0xf126) - 01.04.02 aborting \
update...

The error message from the low-level command was:

Update failed. Unknown familyID.
LEAVE updateFirmware --> None

LEAVE doCommand --> [0, 'Done']

LEAVE doCommands --> [0, 'Done']


Regards,
Alex

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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">On M610 RHEL 5.11 X86_64 and OMSA 7.4.0, installed from Q4 2014 \
(latest Dell repo) firmware upgrade using firmware-tools fails with the error \
below.<o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Did anyone experience the same problem on M610 or other models? \
I had to remove LightPulse_LPE1205_M_FC8_HBA_ven_0x10df_dev_0xf100_subven_0x10df_subdev_0xf126-a00-1 \
RPM to proceed with other firmware upgrade, however I would still like  to upgrade \
HBA firmware and avoid this removal process.<o:p></o:p></p> <p \
class="MsoNormal"><o:p>&nbsp;</o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">EXCEPTION: Update failed. Unknown familyID.<o:p></o:p></p>
<p class="MsoNormal">Traceback (most recent call last):<o:p></o:p></p>
<p class="MsoNormal">&nbsp; File \
&quot;/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py&quot;, line \
81, in trace<o:p></o:p></p> <p class="MsoNormal">&nbsp;&nbsp;&nbsp; result = \
func(*args, **kw)<o:p></o:p></p> <p class="MsoNormal">&nbsp; File \
&quot;/usr/lib/python2.4/site-packages/dell_ft_ie_interface/ie_interface.py&quot;, \
line 176, in install<o:p></o:p></p> <p class="MsoNormal">&nbsp;&nbsp;&nbsp; raise \
ExecutionError(message)<o:p></o:p></p> <p class="MsoNormal">ExecutionError: Update \
failed. Unknown familyID.<o:p></o:p></p> <p class="MsoNormal">LEAVE install --&gt; \
'EXCEPTION RAISED'<o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">LEAVE run --&gt; None<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">\&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Installing \
pci_firmware(ven_0x10df_dev_0xf100_subven_0x10df_subdev_ ...Update failed. Unknown \
familyID.<o:p></o:p></p> <p class="MsoNormal">None<o:p></o:p></p>
<p class="MsoNormal">EXCEPTION: Update failed. Unknown familyID.<o:p></o:p></p>
<p class="MsoNormal">Traceback (most recent call last):<o:p></o:p></p>
<p class="MsoNormal">&nbsp; File \
&quot;/usr/lib/python2.4/site-packages/firmwaretools/trace_decorator.py&quot;, line \
81, in trace<o:p></o:p></p> <p class="MsoNormal">&nbsp;&nbsp;&nbsp; result = \
func(*args, **kw)<o:p></o:p></p> <p class="MsoNormal">&nbsp; File \
&quot;/usr/lib/python2.4/site-packages/firmwaretools/pycompat.py&quot;, line 177, in \
runLongProcess<o:p></o:p></p> <p class="MsoNormal">&nbsp;&nbsp;&nbsp; raise \
thread.exception<o:p></o:p></p> <p class="MsoNormal">ExecutionError: Update failed. \
Unknown familyID.<o:p></o:p></p> <p class="MsoNormal">LEAVE runLongProcess --&gt; \
'EXCEPTION RAISED'<o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Installation failed for package: \
pci_firmware(ven_0x10df_dev_0xf100_subven_0x10df_subdev_0xf126) - \
01.04.02<o:p></o:p></p> <p class="MsoNormal">aborting update...<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">The error message from the low-level command was:<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Update failed. Unknown familyID.<o:p></o:p></p>
<p class="MsoNormal">LEAVE updateFirmware --&gt; None<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">LEAVE doCommand --&gt; [0, 'Done']<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">LEAVE doCommands --&gt; [0, 'Done']<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal">Alex<o:p></o:p></p>
</div>

<p><span style="font-family:'Arial';font-size:10pt;">This email, including any \
attachments, is confidential. If you are not the intended recipient, you must not \
disclose, distribute or use the information in this email in any way. If you received \
this email in error, please notify the sender immediately by return email and delete \
the message. Unless expressly stated otherwise, the information in this email should \
not be regarded as an offer to sell or as a solicitation of an offer to buy any \
financial product or service, an official confirmation of any transaction, or as an \
official statement of the entity sending this message. Neither Macquarie Group \
Limited, nor any of its subsidiaries, guarantee the integrity of any emails or \
attached files and are not responsible for any changes made to them by any other \
person.</span></p> <p><span \
style="font-family:'Arial';font-size:8pt;">&nbsp;</span></p></body> </html>



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