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List: linux-poweredge
Subject: Re: [Linux-PowerEdge] omreport says "no controllers found" but works on identical server
From: Lupin Deterd <lupindeterd () gmail ! com>
Date: 2013-06-22 9:44:23
Message-ID: CAL0mBkRGDzhXkZR6oNSO+c+jv-DPBYngs335=1nOsCWftgEG-Q () mail ! gmail ! com
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Compare the srv-admin packages, srvadm-all.
On Sat, Jun 22, 2013 at 3:39 AM, John G. Heim <jheim@math.wisc.edu> wrote:
> I have two identical SC1435 servers running debian squeeze. On one,
> 'omreport storage controller' says, "No controllers found'. The other
> gives correct information (see below). I've already made sure of the
> following:
> 1. Same kernel
> 2. All the same packages with same version (including Dell packages).
> 3. All files in /etc are the same except for things that should be
> different (like /etc/hostname).
> 4. getSystemId reports identical info except for service tag and express
> service code.Same model & bios.
> 5. All files in /opt are the same.
> 6. All the same kernel modules are loaded.
>
> root@charlie:~# dpkg -p srvadmin-deng
> Package: srvadmin-deng
> Priority: optional
> Section: partner/utils
> Installed-Size: 3868
> Maintainer: Daniel Jared Dominguez <Jared_Dominguez@Dell.com>
> Architecture: amd64
> Version: 7.1.0-3
> [...]
> root@charlie# uname -a
> Linux charlie 2.6.32-5-amd64 #1 SMP Fri May 10 08:43:19 UTC 2013 x86_64
> GNU/Linux
> root@charlie # getSystemId
> Libsmbios version: 2.2.13
> Product Name: PowerEdge SC1435
> Vendor: Dell Inc.
> BIOS Version: 1.1.2
> [...]
>
> When I stop dataeng on the bad machine (charlie) it hangs for about a
> minute stopping /dsm_sa_datamgrd. Eventually, a "general protection"
> error message appears in the syslog and dsm_sa_datamgrd fails to sstop.
> It seems to restart but it doesn't work.
>
> root@charlie# omreport storage controller
> No controllers found
>
> But it works on the other machine:
>
> root@delta# omreport storage controller
> Controller SAS 5/iR Adapter (Embedded)
>
> Controllers
> ID : 0
> Status : Ok
> Name : SAS 5/iR Adapter
> Slot ID : Embedded
> State : Ready
> Firmware Version : 00.10.51.00.06.12.05.00
> Minimum Required Firmware Version : Not Applicable
> Driver Version : 3.04.12
> Minimum Required Driver Version : Not Applicable
> Storport Driver Version : Not Applicable
> Minimum Required Storport Driver Version : Not Applicable
> Number of Connectors : 1
> Rebuild Rate : Not Applicable
> BGI Rate : Not Applicable
> Check Consistency Rate : Not Applicable
> Reconstruct Rate : Not Applicable
> Alarm State : Not Applicable
> Cluster Mode : Not Applicable
> SCSI Initiator ID : Not Applicable
> Cache Memory Size : Not Applicable
> Patrol Read Mode : Not Applicable
> Patrol Read State : Not Applicable
> Patrol Read Rate : Not Applicable
> Patrol Read Iterations : Not Applicable
> Abort Check Consistency on Error : Not Applicable
> Allow Revertible Hot Spare and Replace Member : Not Applicable
> Load Balance : Not Applicable
> Auto Replace Member on Predictive Failure : Not Applicable
> Redundant Path view : Not Applicable
> CacheCade Capable : Not Applicable
> Persistent Hot Spare : Not Applicable
> Encryption Capable : Not Applicable
> Encryption Key Present : Not Applicable
> Encryption Mode : Not Applicable
> Preserved Cache : No
>
> _______________________________________________
> Linux-PowerEdge mailing list
> Linux-PowerEdge@dell.com
> https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>
[Attachment #5 (text/html)]
<div dir="ltr">Compare the srv-admin packages, srvadm-all.</div><div \
class="gmail_extra"><br><br><div class="gmail_quote">On Sat, Jun 22, 2013 at 3:39 AM, \
John G. Heim <span dir="ltr"><<a href="mailto:jheim@math.wisc.edu" \
target="_blank">jheim@math.wisc.edu</a>></span> wrote:<br> <blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">I have two identical SC1435 servers running debian squeeze. \
On one,<br> 'omreport storage controller' says, "No controllers \
found'. The other<br> gives correct information (see below). I've already \
made sure of the<br> following:<br>
1. Same kernel<br>
2. All the same packages with same version (including Dell packages).<br>
3. All files in /etc are the same except for things that should be<br>
different (like /etc/hostname).<br>
4. getSystemId reports identical info except for service tag and express<br>
service code.Same model & bios.<br>
5. All files in /opt are the same.<br>
6. All the same kernel modules are loaded.<br>
<br>
root@charlie:~# dpkg -p srvadmin-deng<br>
Package: srvadmin-deng<br>
Priority: optional<br>
Section: partner/utils<br>
Installed-Size: 3868<br>
Maintainer: Daniel Jared Dominguez <Jared_Dominguez@Dell.com><br>
Architecture: amd64<br>
Version: 7.1.0-3<br>
[...]<br>
root@charlie# uname -a<br>
Linux charlie 2.6.32-5-amd64 #1 SMP Fri May 10 08:43:19 UTC 2013 x86_64<br>
GNU/Linux<br>
root@charlie # getSystemId<br>
Libsmbios version: 2.2.13<br>
Product Name: PowerEdge SC1435<br>
Vendor: Dell Inc.<br>
BIOS Version: 1.1.2<br>
[...]<br>
<br>
When I stop dataeng on the bad machine (charlie) it hangs for about a<br>
minute stopping /dsm_sa_datamgrd. Eventually, a "general protection"<br>
error message appears in the syslog and dsm_sa_datamgrd fails to sstop.<br>
It seems to restart but it doesn't work.<br>
<br>
root@charlie# omreport storage controller<br>
No controllers found<br>
<br>
But it works on the other machine:<br>
<br>
root@delta# omreport storage controller<br>
Controller SAS 5/iR Adapter (Embedded)<br>
<br>
Controllers<br>
ID : 0<br>
Status : Ok<br>
Name : SAS 5/iR Adapter<br>
Slot ID : Embedded<br>
State : Ready<br>
Firmware Version : 00.10.51.00.06.12.05.00<br>
Minimum Required Firmware Version : Not Applicable<br>
Driver Version : 3.04.12<br>
Minimum Required Driver Version : Not Applicable<br>
Storport Driver Version : Not Applicable<br>
Minimum Required Storport Driver Version : Not Applicable<br>
Number of Connectors : 1<br>
Rebuild Rate : Not Applicable<br>
BGI Rate : Not Applicable<br>
Check Consistency Rate : Not Applicable<br>
Reconstruct Rate : Not Applicable<br>
Alarm State : Not Applicable<br>
Cluster Mode : Not Applicable<br>
SCSI Initiator ID : Not Applicable<br>
Cache Memory Size : Not Applicable<br>
Patrol Read Mode : Not Applicable<br>
Patrol Read State : Not Applicable<br>
Patrol Read Rate : Not Applicable<br>
Patrol Read Iterations : Not Applicable<br>
Abort Check Consistency on Error : Not Applicable<br>
Allow Revertible Hot Spare and Replace Member : Not Applicable<br>
Load Balance : Not Applicable<br>
Auto Replace Member on Predictive Failure : Not Applicable<br>
Redundant Path view : Not Applicable<br>
CacheCade Capable : Not Applicable<br>
Persistent Hot Spare : Not Applicable<br>
Encryption Capable : Not Applicable<br>
Encryption Key Present : Not Applicable<br>
Encryption Mode : Not Applicable<br>
Preserved Cache : No<br>
<br>
_______________________________________________<br>
Linux-PowerEdge mailing list<br>
<a href="mailto:Linux-PowerEdge@dell.com">Linux-PowerEdge@dell.com</a><br>
<a href="https://lists.us.dell.com/mailman/listinfo/linux-poweredge" \
target="_blank">https://lists.us.dell.com/mailman/listinfo/linux-poweredge</a><br> \
</blockquote></div><br></div>
_______________________________________________
Linux-PowerEdge mailing list
Linux-PowerEdge@dell.com
https://lists.us.dell.com/mailman/listinfo/linux-poweredge
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