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List:       linux-ik
Subject:    [Linux-ik] =?utf-8?q?Oracle=2C_=22Linux_ve_Sanalla=C5=9Ft=C4=B1rma=22_Tekni?=
From:       ozgur.yuksel () oracle ! com
Date:       2015-05-15 11:36:28
Message-ID: 5555DA3C.70803 () oracle ! com
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Merhaba,

Oracle'ın Ankara ofisinde çalışmak üzere Avrupa, Afrika ve Ortadoğu
bölgesinde Oracle Linux ve Oracle VM alanında hizmet veren teknik destek
ekibine çalışma arkadaşları arıyor.

Pozisyona
https://oracle.taleo.net/careersection/jobdetail.ftl?job=15000NXC
adresinden başvurulabilir ve daha fazla bilgi alınabilir. İş tanımı
aşağıdadır...

-- 
Özgür Yüksel | Manager, Customer Support, Europe - Middle East - Africa
Oracle Linux, Oracle VM and Virtual Compute Appliance Support
Phone: +90 312 248 8900
ORACLE Turkey | Dumlupinar Blv. 266 Tepe Prime A/56 Çankaya | TR-06800 Ankara

-----------------------------------------------------------------------------------------------------------------------


Oracle provides the world's most complete, open, and integrated business software and \
hardware systems.

Oracle, the world's premier database company, is hiring expert technical support \
staff for Oracle Linux and Oracle VM. By joining this proven team of Linux and \
virtualization professionals, you will assist customers in EMEA and worldwide to \
resolve requiring your wide-ranging skill set.

Work location is Oracle's Ankara office.

Responsibilities are:
- Remote technical support using phone, email, web applications on Oracle Linux, \
Oracle VM for x86, Oracle Virtual Compute - Appliance (OVCA), Exadata, Exalogic, \
                Exalytics, Oracle Database Appliance and similar to customers \
                worldwide
- Handling customers and following up with them for updates, proactive problem \
                perception
- Customers will look up to you for assistance in addressing their needs in a timely, \
                professional manner.
- Filing, tracking product defect reports
- Requesting and tracking enhancement requests
- Writing documents for the knowledge base, tracking and processing the comments on \
                them.
- Linux skills to include: kernel internals, system configuration, networking, \
                hardware support, performance diagnostics, handling hangs & crashes \
                and much more...
- Oracle VM skills to include: installation, management, complete set of features, \
                configuration, certification, diagnosis, troubleshooting,
- Continually exercise and grow your diverse skills as you deliver the highest \
quality support possible to customers

Job requirements are:
- BS/MS Computer Science/Management Information Systems/Science/ \
                Engineering/Math/Physics
- Eligible to work in Turkey and work from Oracle's Ankara office.
- Solid knowledge of the Linux Operating System and components to be used in large \
                data centers
- Extensive experience managing Linux servers in production environments
- 3+ year experience providing support (in form of customer support, system \
                administration/management) or relevant
- Strong troubleshooting skills
- Outstanding spoken and written communications skills in English.
- Outstanding learning skills without requirement of hands-on experience
- A desire to serve customers with a passion.
- A desire to be a team player within a virtual community
- A mind to perceive and understand policies and processes with reasons behind it.
- Competency to manage multiple priorities under high workload with minimal \
                supervision
- Ability to extrapolate acquired knowledge to different configurations and \
                environments
- Sound time management skills
- Proven skills in solving complex problems
- Understanding of and experience on virtualization technologies
-----------------------------------------------------------------------------------------------------------------------


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