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List: linux-aacraid-devel
Subject: kernel: aacraid: Host adapter reset request. SCSI hang ?
From: "Javier Rodriguez" <jlr () jlrconsulting ! com>
Date: 2003-05-31 23:42:53
[Download RAW message or body]
Hello,
We recently purchased two Dell PowerEdge 2650 servers with PERC3/Di
controllers. Both servers are executing RedHat Linux 9.0. On both servers we
are encountering the following error:
<<< Portion of server message log >>>
May 31 16:14:07 server1 kernel: aacraid: Host adapter reset request. SCSI
hang ?
May 31 16:14:17 server1 kernel: scsi: device set offline - command error
recover failed: host 0 channel 0 id 0 lun 0
May 31 16:14:17 server1 kernel: SCSI disk error : host 0 channel 0 id 0 lun
0 return code = 6000000
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 83200
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 13568
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 13616
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 83200
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 22030904
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 88348712
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 72976
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 13624
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 13752
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 13768
May 31 16:14:17 server1 kernel: I/O error: dev 08:03, sector 72976
<<< I/O error messages continue until the server is rebooted >>>
Here are a few notes regarding the error and operating environment:
- The error occurs with RedHat's kernel RPMs kernel-smp-2.4.20-9 and
kernel-smp-2.4.20-13.9. As of today, we are testing kernel-2.4.20-9 to
determine if the problem occurs under a non-smp environment.
- The time between failures varies from several hours to several days.
- The failures occur both during light and heavy system loads.
- PowerEdge 2650 BIOS is at 1.10 A10
- Backplane firmware is at 1.01
- PERC3/Di BIOS is at V2.7-1 (build 3170)
- A full system diagnostics has been successfully executed on both servers.
- The RAID media has been successfully 'verified' on both servers.
Thank you in advance for your assistance in helping to get this problem
resolved.
Javier
JLR Consulting, PO Box 638, Bernville, PA 19506-0638
mailto:jlr@jlrconsulting.com
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<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003>Hello,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>We recently
purchased two Dell PowerEdge 2650 servers with PERC3/Di controllers. Both
servers are executing RedHat Linux 9.0. On both servers we are encountering the
following error:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003><<< Portion
of server message log >>></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>May 31 16:14:07
server1 kernel: aacraid: Host adapter reset request. SCSI hang ?<BR>May 31
16:14:17 server1 kernel: scsi: device set offline - command error recover
failed: host 0 channel 0 id 0 lun 0<BR>May 31 16:14:17 server1 kernel: SCSI disk
error : host 0 channel 0 id 0 lun 0 return code = 6000000<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 83200<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 13568<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 13616<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 83200<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 22030904<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 88348712<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 72976<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 13624<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 13752<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 13768<BR>May 31 16:14:17
server1 kernel: I/O error: dev 08:03, sector 72976</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003><<< I/O error messages continue until the
server is rebooted >>></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>Here are a few notes
regarding the error and operating environment:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- The error occurs
with RedHat's kernel RPMs kernel-smp-2.4.20-9 and kernel-smp-2.4.20-13.9. As of
today, we are testing kernel-2.4.20-9 to determine if the problem occurs under a
non-smp environment.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- The time between
failures varies from several hours to several days.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- The failures occur
both during light and heavy system loads.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- PowerEdge
2650 BIOS is at 1.10 A10</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- Backplane firmware
is at 1.01</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- PERC3/Di BIOS is
at V2.7-1 (build 3170)</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- A full system
diagnostics has been successfully executed on both servers.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>- The RAID media has
been successfully 'verified' on both servers.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=462240823-31052003>Thank you
in advance for your assistance in helping to get this problem
resolved.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003>Javier</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=462240823-31052003></SPAN></FONT> </DIV>
<DIV align=left>
<DIV align=left><FONT face=Arial size=2>JLR Consulting, </FONT><FONT face=Arial
size=2>PO Box 638, </FONT><FONT face=Arial size=2>Bernville, PA
19506-0638</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:jlr@jlrconsulting.com">mailto:jlr@jlrconsulting.com</A></FONT></DIV></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>
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