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List: kroupware
Subject: Message from customer keeps getting marked bad header
From: "Jeffrey Walls" <jwalls () browntransmission ! com>
Date: 2012-09-13 15:42:02
Message-ID: 00cc01cd91c6$54c23be0$fe46b3a0$ () com
[Download RAW message or body]
[Attachment #2 (multipart/alternative)]
We have a very important customer who is getting pissed off that all his
PO's sent from his ERP system keep getting bounced.
The issue is both our CSR and his person sending the PO are both on the To:
line.
He gets a bounce message:
Subject: Purchase Order from XXXXXXX XXXXXX Company: PO#300003466
Sent: 9/13/2012 11:26 AM
The following recipient(s) cannot be reached:
jwalls@ <mailto:jwalls@browntransmission.com> browntransmission.com on
9/13/2012 11:27 AM
The message contains a content type that is not supported
< kolab.browntransmission.com #5.6.0 smtp; 554-5.6.0 Reject,
id=03482-10 - BAD_HEADER: Duplicate 554 5.6.0 header field: "To">
In the actual badh file this is part of the header:
X-OptioDCS-Version: 7.7.3
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="==========_1347550011==_"
Date: Thu, 13 Sep 2012 11:26 EDT
From: brian.xxxxx@xxxxx.com
To: jwalls@browntransmission.com
To: brian.xxxxx@xxxxxx.com
Is there any way to allow this error or simply not check for it? I can send
the PO, but that doesn't solve the issue, and if I am not here we are back
to square one.
--
Jeffrey Walls
IT Manager
171 Greenfield Road
Lancaster, PA 17601
717-295-9200
jwalls@browntransmission.com
P Please consider the environment before printing this e-mail
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class=WordSection1><p class=MsoNormal>We have a very important customer who is \
getting pissed off that all his PO’s sent from his ERP system keep getting \
bounced.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The \
issue is both our CSR and his person sending the PO are both on the To: \
line.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>He \
gets a bounce message:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p><span \
style='font-family:Consolas'> Subject: Purchase \
Order from XXXXXXX XXXXXX Company: PO#300003466</span><o:p></o:p></p><p><span \
style='font-family:Consolas'> \
Sent: 9/13/2012 11:26 AM</span><o:p></o:p></p><p><span \
style='font-family:Consolas'>The following recipient(s) cannot be \
reached:</span><o:p></o:p></p><p><span \
style='font-family:Consolas'> <a \
href="mailto:jwalls@browntransmission.com">jwalls@<i>browntransmission</i>.com</a> on \
9/13/2012 11:27 AM</span><o:p></o:p></p><p><span \
style='font-family:Consolas'> \
The message contains a content type that is not \
supported</span><o:p></o:p></p><p><span \
style='font-family:Consolas'> \
< kolab.browntransmission.com #5.6.0 smtp; 554-5.6.0 Reject, id=03482-10 - \
BAD_HEADER: Duplicate 554 5.6.0 header field: \
"To"><o:p></o:p></span></p><p><span style='font-family:Consolas'>In the \
actual badh file this is part of the header:<o:p></o:p></span></p><p><span \
style='font-family:Consolas'>X-OptioDCS-Version: 7.7.3<o:p></o:p></span></p><p><span \
style='font-family:Consolas'>MIME-Version: 1.0<o:p></o:p></span></p><p><span \
style='font-family:Consolas'>Content-Type: multipart/mixed; \
boundary="==========_1347550011==_"<o:p></o:p></span></p><p><span \
style='font-family:Consolas'>Date: Thu, 13 Sep 2012 11:26 \
EDT<o:p></o:p></span></p><p><span style='font-family:Consolas'>From: \
brian.xxxxx@xxxxx.com<o:p></o:p></span></p><p><span style='font-family:Consolas'>To: \
jwalls@browntransmission.com<o:p></o:p></span></p><p><span \
style='font-family:Consolas'>To: \
brian.xxxxx@xxxxxx.com<o:p></o:p></span></p><p><o:p> </o:p></p><p>Is there any \
way to allow this error or simply not check for it? I can send the PO, but that \
doesn’t solve the issue, and if I am not here we are back to square \
one.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p \
class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>--<o:p></o:p></span></p><p \
class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jeffrey \
Walls</span><o:p></o:p></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>IT \
Manager</span><o:p></o:p></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>171 Greenfield \
Road</span><o:p></o:p></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Lancaster, PA \
17601</span><o:p></o:p></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>717-295-9200</span><o:p></o:p></p><p \
class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>jwalls@browntransmission.com<o:p></o:p></span></p><p \
class=MsoNormal><b><span \
style='font-size:18.0pt;font-family:Webdings;color:green'>P</span></b><b><span \
style='font-size:7.0pt;font-family:"Times","serif";color:green'> </span></b><b><span \
style='font-size:8.0pt;font-family:"Arial","sans-serif";color:green'>Please consider \
the environment before printing this e-mail</span></b><o:p></o:p></p><p \
class=MsoNormal><span \
style='font-size:10.0pt;color:blue'><o:p> </o:p></span></p><p \
class=MsoNormal><o:p> </o:p></p></div></body></html>
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