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Hi there,

while reading this:

http://www.microsoft.com/net/services/msn_messenger_connect.asp

it's clear that there is surely a customer demand for IM services that a 
company which provides customer help over IM wants to control it's users and 
log the communications. Also, this would be helpful in digging into the 
information that gets passed back and forth through the communication, which 
can then be re-used in help databases.

Now, my question is, is there anything that we at KDE can recommend to use 
when it comes to free software on the server side that allows to set up a 
server inside a company which also can give out accounts to customers (which 
is AFAI understand this article the way things go usually) ? And, can that be 
used with other IM's which are pretty standard on windows systems without 
adding a customer need to use another IM than they usually use ?

Thanks for any info,

Ralf

- -- 
We're not a company, we just produce better code at less costs.
- --------------------------------------------------------------------
Ralf Nolden
nolden@kde.org

The K Desktop Environment       The KDevelop Project
http://www.kde.org              http://www.kdevelop.org
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