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List: kolab-users
Subject: Re: Kolab Create Email Problem
From: Guilherme Carvalho <gccarvalho () gmail ! com>
Date: 2020-07-20 17:10:12
Message-ID: CALXZAK=0koOUbtbF3M2-R-6hSVpb7WBt=dCDBf1G8MQrZnHgeA () mail ! gmail ! com
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i thought that i found the problem, i was using the same user to create a
new email on the other domain, i already have user1@firstdomain.com, so i
was trying to create user1@seconddomain.com but i got that error, so i
create name.lastname@seconddomain.com and works fine, i don īt know why, but
with this works.
Em seg., 20 de jul. de 2020 Ã s 13:38, Guilherme Carvalho <
gccarvalho@gmail.com> escreveu:
> Yes, kolabd is running.
>
> [root@mailcwb admin]# service kolabd status
> Redirecting to /bin/systemctl status kolabd.service
> â kolabd.service - Kolab Groupware Server.
> Loaded: loaded (/usr/lib/systemd/system/kolabd.service; enabled; vendor
> preset: disabled)
> Active: active (running) since Mon 2020-07-20 13:29:13 -03; 5min ago
> Process: 12878 ExecStop=/bin/kill -TERM $MAINPID (code=exited,
> status=0/SUCCESS)
> Process: 12881 ExecStart=/usr/sbin/kolabd $FLAGS --pid-file
> /run/kolabd/kolabd.pid (code=exited, status=0/SUCCESS)
> Main PID: 12883 (kolabd)
> CGroup: /system.slice/kolabd.service
> ââ12883 /usr/bin/python /usr/sbin/kolabd --fork -l warning
> --pid-file /run/kolabd/kolabd.pid
> ââ12884 /usr/bin/python /usr/sbin/kolabd --fork -l warning
> --pid-file /run/kolabd/kolabd.pid
>
> Em seg., 20 de jul. de 2020 Ã s 12:28, Mihai Badici <mihai@badici.ro>
> escreveu:
>
>> Check if kolabd is running
>> On 7/20/20 5:04 PM, Guilherme Carvalho wrote:
>>
>> Hello guys, i got a problem today that i never saw before, i have only 2
>> domains working on my Kolab, today i create one new account to my CEO, and
>> the emails appears to be create with no problem, i can log in into the
>> Webmail with it, but when i connect i got a message.
>>
>> Server Error: STATUS: Mailbox does not exist
>>
>> What could be this problem??
>>
>> i can connect into the IMAP with my Outlook, but i got error in the
>> synchronization.
>>
>> i saw this messagens on the maillog.
>>
>> Jul 20 10:45:35 mailcwb imaps[12645]: ptload(): bad response from
>> ptloader server: identifier not found
>> Jul 20 10:45:35 mailcwb imaps[12645]: ptload completely failed: unable to
>> canonify identifier: thenewemail@mydomain.com
>> Jul 20 10:45:35 mailcwb imaps[12645]: SASL bad userid authenticated
>> Jul 20 10:45:35 mailcwb imaps[12645]: badlogin: [172.16.1.100] unknown
>> AUTHENTICATE+PLAIN+TLS [SASL(-13): authentication failure: bad userid
>> authenticated]
>>
>>
>>
>>
>> _______________________________________________
>> users mailing listusers@lists.kolab.orghttps://lists.kolab.org/mailman/listinfo/users
>>
>> _______________________________________________
>> users mailing list
>> users@lists.kolab.org
>> https://lists.kolab.org/mailman/listinfo/users
>
>
[Attachment #5 (text/html)]
<div dir="ltr">i thought that i found the problem, i was using the same user to \
create a new email on the other domain, i already have <a \
href="mailto:user1@firstdomain.com">user1@firstdomain.com</a>, so i was trying to \
create <a href="mailto:user1@seconddomain.com">user1@seconddomain.com</a> but i got \
that error, so i create <a \
href="mailto:name.lastname@seconddomain.com">name.lastname@seconddomain.com</a> and \
works fine, i don īt know why, but with this \
works.<div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" \
class="gmail_attr">Em seg., 20 de jul. de 2020 Ã s 13:38, Guilherme Carvalho <<a \
href="mailto:gccarvalho@gmail.com">gccarvalho@gmail.com</a>> \
escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Yes, \
kolabd is running.<div><br></div><div>[root@mailcwb admin]# service kolabd \
status<br>Redirecting to /bin/systemctl status kolabd.service<br>â kolabd.service - \
Kolab Groupware Server.<br> Loaded: loaded \
(/usr/lib/systemd/system/kolabd.service; enabled; vendor preset: disabled)<br> \
Active: active (running) since Mon 2020-07-20 13:29:13 -03; 5min ago<br> Process: \
12878 ExecStop=/bin/kill -TERM $MAINPID (code=exited, status=0/SUCCESS)<br> \
Process: 12881 ExecStart=/usr/sbin/kolabd $FLAGS --pid-file /run/kolabd/kolabd.pid \
(code=exited, status=0/SUCCESS)<br> Main PID: 12883 (kolabd)<br> CGroup: \
/system.slice/kolabd.service<br> ââ12883 /usr/bin/python \
/usr/sbin/kolabd --fork -l warning --pid-file /run/kolabd/kolabd.pid<br> \
ââ12884 /usr/bin/python /usr/sbin/kolabd --fork -l warning --pid-file \
/run/kolabd/kolabd.pid<br></div></div><br><div class="gmail_quote"><div dir="ltr" \
class="gmail_attr">Em seg., 20 de jul. de 2020 Ã s 12:28, Mihai Badici <<a \
href="mailto:mihai@badici.ro" target="_blank">mihai@badici.ro</a>> \
escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p>Check if kolabd is running<br>
</p>
<div>On 7/20/20 5:04 PM, Guilherme Carvalho
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hello guys, i got a problem today that i never saw
before, i have only 2 domains working on my Kolab, today i
create one new account to my CEO, and the emails appears to be
create with no problem, i can log in into the Webmail with it,
but when i connect i got a message.
<div><br>
</div>
<div>Server Error: <span> </span><span>STATUS: Mailbox does
not exist</span></div>
<div><span><br>
</span></div>
<div><span>What could be this
problem??</span></div>
<div><span><br>
</span></div>
<div><span>i can connect into the
IMAP with my Outlook, but i got error in the \
</span>synchronization.</div> <div><br>
</div>
<div>i saw this messagens on the maillog.</div>
<div><br>
</div>
<div>Jul 20 10:45:35 mailcwb imaps[12645]: ptload(): bad
response from ptloader server: identifier not found<br>
Jul 20 10:45:35 mailcwb imaps[12645]: ptload completely
failed: unable to canonify identifier: <a \
href="mailto:thenewemail@mydomain.com" \
target="_blank">thenewemail@mydomain.com</a><br>
Jul 20 10:45:35 mailcwb imaps[12645]: SASL bad userid
authenticated<br>
Jul 20 10:45:35 mailcwb imaps[12645]: badlogin: [172.16.1.100]
unknown AUTHENTICATE+PLAIN+TLS [SASL(-13): authentication
failure: bad userid authenticated]<br>
<br>
<br>
<br>
</div>
</div>
<br>
<fieldset></fieldset>
<pre>_______________________________________________
users mailing list
<a href="mailto:users@lists.kolab.org" target="_blank">users@lists.kolab.org</a>
<a href="https://lists.kolab.org/mailman/listinfo/users" \
target="_blank">https://lists.kolab.org/mailman/listinfo/users</a></pre> \
</blockquote> </div>
_______________________________________________<br>
users mailing list<br>
<a href="mailto:users@lists.kolab.org" target="_blank">users@lists.kolab.org</a><br>
<a href="https://lists.kolab.org/mailman/listinfo/users" rel="noreferrer" \
target="_blank">https://lists.kolab.org/mailman/listinfo/users</a></blockquote></div> \
</blockquote></div>
_______________________________________________
users mailing list
users@lists.kolab.org
https://lists.kolab.org/mailman/listinfo/users
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