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List: kolab-users
Subject: Re: Issues with connecting clients
From: Mihai Badici <mihai () badici ! ro>
Date: 2013-07-09 11:50:55
Message-ID: 2667187.jIVdm3HtGr () arhivio
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On Tuesday 09 July 2013 12:45:32 Andrew Wafaa wrote:
> On 04-07-2013 11:11, Andrew Wafaa wrote:
> > Hi,
> >
> > So far everything seems to be working well via the web interface. The
> > problems I'm having is with connecting desktop/mobile clients to my
> > Kolab instance. I can setup the accounts using IMAP/SMTP but when it
> > comes to viewing all I get is an empty view. I have tried evolution
> > 3.8.3 on the desktop and K9 and default email app on Android. I've not
> > been able to set up a connection via Activesync on Android, but I'll
> > add
> > that issue to the existing thread.
> >
> > Is there some setting I need to enable on the server?
>
> I've managed to resolve my issue, and it appears that there is some
> inconsistency with login credentials.
>
> When accessing via the browser I use the UUID/password pair, which is
> what I was trying with the IMAP clients, this would log me in but would
> show an empty folder list, and no matter what client I used to query the
> server for folders it would show nothing. The working credentials are
> actually my full primary.email@address/password pair. Is there a
> particular reason why I need to use my full email address and not UUID,
> or why does one work but not the other yet it's fine via the web?
>
I think the mail client could send also the domain name (domain\user)
[Attachment #5 (unknown)]
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0//EN" \
"http://www.w3.org/TR/REC-html40/strict.dtd"> <html><head><meta name="qrichtext" \
content="1" /><style type="text/css"> p, li { white-space: pre-wrap; }
</style></head><body style=" font-family:'Monospace'; font-size:9pt; font-weight:400; \
font-style:normal;"> <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; -qt-user-state:0;">On Tuesday \
09 July 2013 12:45:32 Andrew Wafaa wrote:</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> On 04-07-2013 11:11, Andrew Wafaa wrote:</p> \
<p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > Hi,</p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > </p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > So far everything \
seems to be working well via the web interface. The</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> > problems I'm having is with connecting \
desktop/mobile clients to my</p> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">> > Kolab instance. I can setup the accounts using IMAP/SMTP \
but when it</p> <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > \
comes to viewing all I get is an empty view. I have tried evolution</p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > 3.8.3 on the \
desktop and K9 and default email app on Android. I've not</p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > been able to set up \
a connection via Activesync on Android, but I'll</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> > add</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> > that issue to the existing thread.</p> \
<p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > </p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> > Is there some \
setting I need to enable on the server?</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> </p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> I've managed to resolve my issue, and it \
appears that there is some</p> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">> inconsistency with login credentials.</p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> </p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> When accessing via the \
browser I use the UUID/password pair, which is</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> what I was trying with the IMAP clients, \
this would log me in but would</p> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">> show an empty folder list, and no matter what client I used \
to query the</p> <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> server \
for folders it would show nothing. The working credentials are</p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> actually my full \
primary.email@address/password pair. Is there a</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> particular reason why I need to use my full \
email address and not UUID,</p> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">> or why does one work but not the other yet it's fine via the \
web?</p> <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; -qt-user-state:0;">></p> <p \
style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">I think the mail client \
could send also the domain name (domain\user)</p></body></html>
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