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List:       kolab-users
Subject:    kolab 2.3.4 openpkg - amavisd not functioning
From:       Dirk Werner <dwerner () curiousbits ! de>
Date:       2012-05-29 9:53:38
Message-ID: 4FC49CA2.2010002 () curiousbits ! de
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Hi Paul,
running amavis in debug mode has unveiled a misconfiguration, I'm a bit
embarassed to say that. I've been too sure that I had made no mistake
during bootstrapping kolab and it turned out that the fqdn was
incomplete. After I had corrected the amavis configuration, postfix
complained exactly the same, so I corrected that and also the settings
in kolab.conf. Since then the server works fine. Thanks for showing me
how to run parts of kolab in debug mode, this is very very helpful.
Best regards,
Dirk

On 05/25/2012 06:24 PM, Paul Klos wrote:
>
> Hi Dirk,
>
> I understood your German message just fine, but usually the language
> here is English, so that's what I replied in.
>
> From the logging you posted I'd say that amavisd isn't running, that's
> why ps shows nothing and 10024 doesn't show in netstat.
>
> It does seem however, from the amavisd.log you posted, that it does
> start, because you do get this Perl version message
>
> Perl version 5.010000
>
> So it seems for some reason amavisd doesn't stay running. If that's
> true, there can be any number of reasons, such as some issue in the
> config file, or certain file privileges, a port conflict, etc.
>
> If you start kolab, amavisd will start as a deamon and run in the
> background. Your only information will come from the log file, which
> doesn't tell us a lot.
>
> That's where my question came from. So, you might try these steps:
>
> # Stop the daemon
>
> /kolab/bin/openpkg rc amavisd stop
>
> # then run amavisd 'by hand'
>
> /kolab/sbin/amavisd -u kolab-r -c /kolab/etc/amavisd/amavisd.conf debug
>
> Not 100% sure about the command, I've never tried this. I got the
> options from running /kolab/sbin/amavisd -h.
>
> A quick internet search also gave me this:
>
> http://www.ijs.si/software/amavisd/#faq-trouble
>
> So there's more info out there about how to do this.
>
> Anyway, once you get amavisd running in your console window in debug
> mode, hopefully you'll get some more info that will helpl you solve this.
>
> Please post any strange stuff you might find that you have no
> explanation for.
>
> Cheers,
>
> Paul
>


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    Hi Paul,<br>
    running amavis in debug mode has unveiled a misconfiguration, I'm a
    bit embarassed to say that. I've been too sure that I had made no
    mistake during bootstrapping kolab and it turned out that the fqdn
    was incomplete. After I had corrected the amavis configuration,
    postfix complained exactly the same, so I corrected that and also
    the settings in kolab.conf. Since then the server works fine. Thanks
    for showing me how to run parts of kolab in debug mode, this is very
    very helpful.<br>
    Best regards,<br>
    Dirk<br>
    <br>
    On 05/25/2012 06:24 PM, Paul Klos wrote:
    <blockquote cite="mid:2108597.PPT5AMJjt7@apollo" type="cite">
      <meta name="qrichtext" content="1">
      <style type="text/css">
p, li { white-space: pre-wrap; }</style>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Hi Dirk, </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">I understood your German message just fine,
        but usually the language here is English, so that's what I
        replied in. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">From the logging you posted I'd say that
        amavisd isn't running, that's why ps shows nothing and 10024
        doesn't show in netstat. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">It does seem however, from the amavisd.log
        you posted, that it does start, because you do get this Perl
        version message </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Perl version 5.010000 </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">So it seems for some reason amavisd doesn't
        stay running. If that's true, there can be any number of
        reasons, such as some issue in the config file, or certain file
        privileges, a port conflict, etc. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">If you start kolab, amavisd will start as a
        deamon and run in the background. Your only information will
        come from the log file, which doesn't tell us a lot. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">That's where my question came from. So, you
        might try these steps: </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"># Stop the daemon </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">/kolab/bin/openpkg rc amavisd stop </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"># then run amavisd 'by hand' </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">/kolab/sbin/amavisd -u kolab-r -c
        /kolab/etc/amavisd/amavisd.conf debug </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Not 100% sure about the command, I've never
        tried this. I got the options from running /kolab/sbin/amavisd
        -h. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">A quick internet search also gave me this: </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"><a moz-do-not-send="true"
          href="http://www.ijs.si/software/amavisd/#faq-trouble"><span
            style=" text-decoration: underline; \
color:#00458a;">http://www.ijs.si/software/amavisd/#faq-trouble</span></a>  </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">So there's more info out there about how to
        do this. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Anyway, once you get amavisd running in your
        console window in debug mode, hopefully you'll get some more
        info that will helpl you solve this. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Please post any strange stuff you might find
        that you have no explanation for. </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Cheers, </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;">Paul </p>
      <p style=" margin-top:0px; margin-bottom:0px; margin-left:80px;
        margin-right:80px; -qt-block-indent:0; text-indent:0px;
        -qt-user-state:0;"> </p>
    </blockquote>
    <br>
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