'Re: Lost Emails in Kolab'

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List:       kolab-users
Subject:    Re: Lost Emails in Kolab
From:       Gunnar Wrobel <wrobel () pardus ! de>
Date:       2010-02-27 20:55:51
Message-ID: 20100227215551.55404vrdvnr5tfy8 () webmail ! pardus ! de
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Quoting Jochen May <admin@jmay.org>:

> Am Donnerstag, 25. Februar 2010 22:34:16 schrieb Alain Spineux:
>> On Thu, Feb 25, 2010 at 4:37 PM, Jochen May <admin@jmay.org> wrote:
>>> Hi,
>> >
>> > i got some problems with my mailsystem yesterday. Fetchmail grep around 3
>> > pm a couple of mails from my provider and hand it over to postfix. So
>> > far so good. Unfortunaly, i never get this mails. After browsing thrue
>> > the log-files i found this:
>> >
>> > Feb 24 14:41:16 kolab kolabd[2930]: Y Error: Unable to connect to local
>> > Cyrus admin interface
>> >
>> > So i guess, that this was the problem. But i don't get the mails.
>> >
>> > I got in my mind, that postfix keep the messages until they can forward
>> > it to cyrus. So normaly, the messages shout be appear after the restart
>> > of the server...
>> > But when i take a look to the postfix.log, it shows me, that the messages
>> > are bounced back.
>>
>> You could use this to find your emails history:
>>
>> http://wiki.kolab.org/index.php/What_is_happening_to_my_emails_where_are_th
>> eir._Search_your_postfix_log_to_find_them
>
> Nice howto. It help me also with a second problem, what occured when  
> i was investiaged the lost mails.
>
> I own a domain with the name sv-og-wertheim.de. This mails are also  
> collected by fetchmail and forwared to the local user. But the users  
> never get the mails
>
> The following show you the log after the message come back from amavisd:
>
> Feb 26 16:32:12 kolab <info> postfix/smtpd[9969]: 2FF0466A5B:
> client=localhost.localdomain[127.0.0.1]
> Feb 26 16:32:12 kolab <info> postfix/cleanup[9963]: 2FF0466A5B: message-
> id=<20100226151828.175850@gmx.net>
> Feb 26 16:32:12 kolab <info> postfix/qmgr[9468]: 2FF0466A5B:
> from=<obiwan93@gmx.de>, size=2656, nrcpt=1 (queue active)
> Feb 26 16:32:12 kolab <info> postfix/smtp[9966]: 91A0666A5E:
> to=<kolab@localhost>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.68,
> delays=0.12/0.07/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as
> 2FF0466A5B)
> Feb 26 16:32:12 kolab <info> postfix/smtp[9970]: 2FF0466A5B:
> to=<kolab@localhost>, relay=none, delay=0.07, delays=0.04/0.03/0.01/0,
> dsn=5.4.6, status=bounced (mail for localhost loops back to myself)

The recipient address "kolab@localhost" looks strange. And the fatal  
error you hit is "mail for localhost loops back to myself". Google  
gives you quite a few hits for that. But I admit I'm not certain which  
of the discussions provide the correct hint for your specific  
situation. Maybe you know why the recipient is "kolab@localhost"?

Cheers,

Gunnar

> Feb 26 16:32:12 kolab <info> postfix/bounce[9971]: 2FF0466A5B: sender non-
> delivery notification: 4E5D466A6F
> Feb 26 16:32:12 kolab <info> postfix/qmgr[9468]: 2FF0466A5B: removed
>
> All other mails are forwared without any problems. Attached are the  
> relevant part of the postfix.log
>
>> > First of all, is this right what i write there? And if yes, can somebody
>> > explain me why it work in this?
>>
>> A SMTP must  warn the sender (the mail bounce) if it cannot deliver it
>> in a mailbox.
>> If the problem is for a short period then it must retry later.
>
> I thought it will be the same, like when clamav is not running. So  
> the message is qued until clamav is back. And SMTP will warn the  
> sender after a while and not directly.
>
>
> Greetings
> Jochen May
>

-- 
______ http://kdab.com _______________ http://kolab-konsortium.com _

p@rdus Kolab work is funded in part by KDAB and the Kolab Konsortium

____ http://www.pardus.de _________________ http://gunnarwrobel.de _
E-mail : p@rdus.de                                 Dr. Gunnar Wrobel
Tel.   : +49 700 6245 0000                          Bundesstrasse 29
Fax    : +49 721 1513 52322                          D-20146 Hamburg
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