'RE: Bynari's Kolab Connector in release candidate'

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List:       kolab-users
Subject:    RE: Bynari's Kolab Connector in release candidate
From:       Doug Finch <dfinch () bynari ! net>
Date:       2009-11-11 13:49:00
Message-ID: bd97e360.1ca62d5.2212319c.442b () bynari ! net
[Download RAW message or body]

Hello Albrecht,
My responses are inserted below yours with a <Bynari> tag.

Regards,

Doug Finch
Director of Technical Support
Bynari, Inc.
222 W Las Colinas Blvd, Suite 1320N
Irving, Tx  75039
http://www.bynari.net
dfinch@bynari.net
(800)241-1086
(214)350-5772
(214)352-3530 [fax] 
Skype ID: dfsixstring
"Sharing Made Easy..."
(sent with 4.0 Connector)

-----Original Message-----
From: kolab-users-bounces@kolab.org [mailto:kolab-users-bounces@kolab.org] On Behalf \
                Of Albrecht Dreß
Sent: Monday, November 09, 2009 10:16 AM
To: kolab-users@kolab.org; icbeta@bynari.net
Subject: Re: Bynari's Kolab Connector in release candidate

Am Montag 09 November 2009 15:19:00 schrieb Hyun Kim:
> Kolab users, 
> 
> Many of you have inquired about the Connector status for the Kolab Server. The \
> release candidate version is now available.   Please read the release notes below \
> for all the details. 
> We would appreciate any feedback and suggestions.  You can contact us with any \
> issues and questions:  icbeta@bynari.net.

We are currently using the Toltec connector and are quite unhappy with it.  Thus I \
gave your product a try, following this message on the Kolab user's list.  Here are \
some observations/questions, testing on a virtual machine (Sun Virtualbox) running \
Windows XP and Outlook 2007:

- The installation requires admin privileges, and asks for creating a profile.  This \
is an untypical situation; usually the admin user will have no mail account, but the \
(unprivileged) users do.  IMHO it would be better to remove the profile stuff from \
the wizard and explain in the docs how to perfrom it for a user account. <Bynari>
You are correct.  As it is right now, the Insight Connector requires that the Windows \
profile be an administrator account.  We may look at ways to accommodate your \
requests in future builds, but for now, you must have admin rights to install the \
Insight Connector.

- The configuration options are somewhat confusing and well not documented.  I want a \
setup where everything is held on the Kolab server, but with a full copy, including \
all accessible shared folders, of everything for offline work on the box running \
outlook (in a pst file?).  When the user re-connects, new messages should be \
synchronised from the server, and everything erased locally in offline mode should \
also be erased on the server (see [1] for a Toltec bug regarding the \
synchronisation).  Please provide a configuration guide for this and other standard \
scenarios. <Bynari>
If I understand your statement correctly, you have several issues in this paragraph:
1) You want instructions for configuration:
http://www.bynari.net/images/documentation/connector/insightconnector_4.0.pdf
2) You want to be able to download all messages in all folders (not just the \
headers).  This can be done and is outlined in the insightconnector_4.0.pdf guide \
(see link above).  Chapter 3 of the insightconnector_4.0.pdf guide explains all of \
the different configuration options available with the Insight Connector.  It will \
help you obtain the configuration you desire. 2a) Regarding "offline support", there \
are a few bugs that we are still working through.  Those bugs will be corrected in a \
future build.

- Shared calendars are not recognised and still shown under "Mail" (cyradm reports \
that it has type "folder-type: event.default").  Same problem with shared contacts. \
<Bynari> I am not sure that I completely understand what you are saying regarding \
"Shared calendars" not being recognized.  Would it be possible to get a screenshot of \
what you are seeing?  

- Folder permissions for shared folders are not shown.
<Bynari>
I will have my QA team investigate this issue.  You should be able to select the \
shared folder and then click on the "Folder" button on the Insight Connector toolbar \
to see that folder's properties.  The properties would also include the ACLs on that \
folder.

- Renaming the folder from "...Insight..." to "Kolab" is shown only after restarting \
Outlook. <Bynari>
A restart of Outlook (to display root folder name change) is how this feature was \
designed.  We have added a feature request (enhancement) to enable users to select \
"Refresh Folders" to initiate the change.

- Some kind of feedback would be nice, indicating the progress of sync operations for \
huge folders (progress bar, whatever).  Maybe I was to dumb to find the config option \
for that, though... <Bynari>
This is another feature that we are currently working on.  We want to be sure that we \
add in a status indicator that does not negatively affect performance for the \
end-user.  

Best regards,
Albrecht.

[1] <https://www.intevation.de/roundup/kolab/issue3346>

-- 
Dr. Albrecht Dreß
LIOS Technology GmbH
R & D - Software Design
Schanzenstraße 39 / Building D9-D13
D-51063 Köln / Germany
Phone +49 221 99887 401
Fax   +49 221 99887 150
Managing Director: Thomas Oldemeyer
Registration Court Amtsgericht Cologne, Reg.-No. HRB 33482

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