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List:       kolab-devel
Subject:    [Kolab-devel] [issue4646] Problem with DIMAP cache: email flags are
From:       Emanuel Schuetze <issues () kolab ! org>
Date:       2010-10-18 16:04:48
Message-ID: 1287417888.72.0.120349306081.issue4646 () kolab ! org
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Customer reports important problem with DIMAP after updating Kontact e35 from
20100723.1153627-kk1 to 20101001.1182560-kk7.

Scenario:
1. User A syncs and gets new emails in the inbox.
   -> new emails are marked as unread
2. A read all unreaded emails
   -> emails are marked as read
3. A changed to an other folder and switched back to Inbox (without sync).
   => new emails from (1) are marked as unread again!

There should be the same problem after changing other flags (e.g. important).

Rebuild index and cache via KMail's context menu doesn't help.
Workaround: Remove DIMAP directory from file system and start a new
full sync. After sync the above-mentioned scenario works.

Customer reports that ca. 20% of all updated users run into this issue.
So this issue is a critical one.
Maybe there is a relation to the last DIMAP cache fixes in issue4498?


Next: I'll try to reproduce this issue with an update of the above-named
versions and scenario.

----------
assignedto: allen
keyword: enterprise35, kde client, kkc
messages: 27049
nosy: allen, emanuel, laurent, ludwig, sergio, till, tmcguire, vkrause
priority: critical
status: unread
title: Problem with DIMAP cache: email flags are not saved after changing flag state (rt#6215)

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<https://issues.kolab.org/issue4646>
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