From kmymoney-devel Sun Feb 01 20:49:00 2015 From: Jack Date: Sun, 01 Feb 2015 20:49:00 +0000 To: kmymoney-devel Subject: Re: [Kmymoney-devel] Handling of Errors in Online Banking Message-Id: <1422823740.18755.1 () ffortso4> X-MARC-Message: https://marc.info/?l=kmymoney-devel&m=142282375601784 On 2015.02.01 15:15, Christian D=E1vid wrote: > Hello, > = > the last open step before we can release 4.8 from my point of view is = > the error handling in online banking. But I could need some ideas how = > this could be done. The execution of the jobs is potentially = > asynchronously and the error response of the bank is likely an error = > message (=3Dunstructured string). > = > Has somebody an idea how this can be done in a user friendly way? I = > would love not to create huge logs with long, cryptic error messages = > which are useless for the user anyway. I agree that you should not present to the user any message which will = not make sense. However, all messages should be saved (such as in a = log file) so they can be checked and copied or looked at by someone who = DOES know what they mean. On the other hand, as a user, I really hate = getting messages that just say "Something went wrong. Contact = someone." without providing a way to get the details and/or a = suggestion of what to do other than worry or give up. What about displaying a simple error message, including something like = "The actual error from the bank is shown below, and should be included = in any request for further assistance." and then include the original, = perhaps in a slightly smaller font. I'm not sure whether a single log = file with timestamps is used for all errors (and perhaps a configurable = level of warnings/debugs/...) or a file per error or per transaction, = with the timestamp in the file name is better. Jack _______________________________________________ KMyMoney-devel mailing list KMyMoney-devel@kde.org https://mail.kde.org/mailman/listinfo/kmymoney-devel