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List:       kmail-devel
Subject:    [Bug 78755] New: message display should be more user friendly
From:       Rod Nayfield <rod () nayfield ! com>
Date:       2004-03-30 16:51:43
Message-ID: 20040330165143.27041.qmail () ktown ! kde ! org
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http://bugs.kde.org/show_bug.cgi?id=78755      
           Summary: message display should be more user friendly
           Product: kmail
           Version: unspecified
          Platform: RedHat RPMs
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: wishlist
          Priority: NOR
         Component: general
        AssignedTo: kmail-devel kde org
        ReportedBy: rod nayfield com


Version:            (using KDE KDE 3.2.1)
Installed from:    RedHat RPMs
OS:          Linux

This is a request for a slight change which will help non-technical users using kmail.


The behavior requested combines the features of "Prefer HTML to plaintext" "Allow messages to \
load external references" and the default behavior of HTML message display.

1) End users do not understand (or care to understand) the concept of the MIME message \
structure.  Thus they would have the message structure viewer on "Show Never".

2) End users like pretty mail.  Thus displaying the alternative text part of an email is not a \
desirable behavior (thus they check "prefer html mail").  Since they don't view the structure, \
they don't even know how to find the pretty html.

3) Security folks who are responsible for those end users don't like them automagically getting \
references from the Internet, especially with the preview pane.

If HTML is not preferred, an HTML part warns (click here to render).  However, if HTML is \
preferred, there is no warning pre-render.  To view the images in one email, the user needs to \
turn on global external references, which now is automatic in every mail...

My suggestion is to have the external reference setting have a third option besides on/off - \
"prompt".

This would display an HTML email without loading any external images (or web bugs). The user \
would have to click on a "load images" type of button to display the external images.  This \
would allow the end user to get his flashy email but still display spams in the preview pane \
and not trip web bugs.

Behavior wise, messages would display as if "prefer html" was on and "external references" was \
off - but display the "load images" button.  Once that was pressed, the message is displayed as \
if "external references" was on (for that one view only). \
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