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List:       kde-bugs-dist
Subject:    Bug#47498: marked as done (2 Provider, outgoing message from 1 not possible ('unknown user')) by Mic
From:       owner () bugs ! kde ! org (Stephan Kulow)
Date:       2002-09-10 20:03:01
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Your message with subj: Bug#47498: 2 Provider, outgoing message from 1 not possible \
('unknown user')

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On Thursday 05 September 2002 22:25, advreg@web.de wrote:
> 
> From my 2 Providers ('web.de' and 'hansenet.de'= Mainprovider with
> flatrate/permanent dial on) I can't send any messages about Hansenet
> (smtp). Always appears 'Error: unknown user'. The incoming messages (pop3)
> all work. At first the outgoing part from Hansenet worked too (!!!), but
> then there was a short system failure on the part of Hansenet and I (not
> knowing about) experimented with my eMail-Settings.

Sorry but this is not support hotline for how to configure SMTP server here.

Regards,
Michael Häckel
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has caused the attached bug report to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what I'm
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

Stephan Kulow
(administrator, KDE bugs database)

(Complete bug history is available at http://bugs.kde.org/db/47/47498.html)

Received: (at submit) by bugs.kde.org; 5 Sep 2002 20:25:15 +0000
Received: (qmail 30776 invoked by uid 30); 5 Sep 2002 20:25:14 -0000
Date: 5 Sep 2002 20:25:14 -0000
Message-ID: <20020905202514.30775.qmail@ktown.kde.org>
To: submit@bugs.kde.org
Subject: 2 Provider, outgoing message from 1 not possible ('unknown user')
From: advreg@web.de
X-KDE-Received: -62.109.117.156

Package:           kmail
Version:           1.4.1 (using KDE 3.0.1 )
Severity:          normal
Installed from:    SuSE RPMs
Compiler:          2.4.18-4GB i686 
OS:                Linux
OS/Compiler notes: 1) SuSE 8.0  2) the problematical Provider (Hansenet, ) uses for \
pop3 and smtp the same server (webmail.hansenet.de 3)in SuSE "Network Basic - EMail" \
I use the settings 'Permanent' (about Hansenet), 'AmaVIS', 'linux.local', 'localhost' \
and for Header from 'web.de' (the other Provider)

I'm a new KMail-user (before StarOffice 5.2) under SuSE 8.0, KDE 3.0.1. The bug:

From my 2 Providers ('web.de' and 'hansenet.de'= Mainprovider with flatrate/permanent \
dial on) I can't send any messages about Hansenet (smtp). Always appears 'Error: \
unknown user'. The incoming messages (pop3) all work.  At first the outgoing part \
from Hansenet worked too (!!!), but then there was a short system failure on the part \
of Hansenet and I (not knowing about) experimented with my eMail-Settings. 

Now I suppose, that some of my experiments have been remaining till now in any \
config-files of SuSE in spite of deleting them again and again about KMail-features \
and trying to get back my old (right) settings again and again, too.

Is that possible? Shall I try something directly with commands about the 'console' \
and what? 

If not  - finally the following information:
1) Settings in SuSE 'Network Basic - EMail' are: connection=permanent (Hansenet), \
AMaVIS activated, linux.local, localhost, Provider 'web.de' as 'Header from'

2) Important? --> Hansenet uses for pop3 and smtp the same server \
'webmail.hansenet.de' while web.de is using 'pop3.web.de' and 'smtp.web.de'

3) My KMail-Settings for Hansenet: 
a) Identity = my normal eMail-address and name and (new from me as an attempt !!) the \
"special way of sending: webmail.hansenet.de'  b) Network Basic: Server= \
webmail.hansenet.de, security= 'no' (to make things at first simple) and under \
'server authentication = yes/no' I tried both, unfortunately all without any success.

Many thanks /Bernd Stäglich


(Submitted via bugs.kde.org)
(Called from KBugReport dialog. Fields KDE Version, OS, Compiler manually changed)


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