From kdepim-users  Sat Apr 02 13:02:38 2022
From: Erik Quaeghebeur <mail.kde.org () e3q ! eu>
Date: Sat, 02 Apr 2022 13:02:38 +0000
To: kdepim-users
Subject: Re: Kmail - greyed out emails
Message-Id: <3614756.3VsfAaAtOV () tue023621>
X-MARC-Message: https://marc.info/?l=kdepim-users&m=164890456501024

Dear Ian,


> > > I've got a weird situation in kmail with one email [=E2=80=A6]
> > >=20
> > > Its repeated 15 times, there are 4 single copies in the local folder =
and one copy with the rest below it as a thread. [=E2=80=A6]
> > >=20
> > > They are all greyed out and I can't select any of them to delete them.
> > >=20
> > > Any ideas how i can remove them?
> >=20
> > One possibility is that the mails got the \Deleted flag set in some way=
=2E With akonadiconsole it is possible to delete such mails o remove their =
\Deleted flag.
> >=20
> > So install akonadiconsole if you do not have it already. Then open the =
browser tab, navigate to the folder where the greyed=3Dout mails are presen=
t. Change the view as necessary to find the mails that are greyed out in KM=
ail. You can select all of them and right click. In the context menu that a=
ppears, you have the option to delete them. You can also, after selecting o=
ne mail, below right remove the \Deleted flag from a mail, if present (do n=
ot forget to press Save).
> >=20
> > If a \Deleted flag being set is not the issue, I do not know what could=
 be the issue.
>=20
> None of the greyed out emails show up in the browser, in fact no emails s=
how in that folder at all even though there are lots there.

That is extremely puzzling. Both kmail and akonadiconsole are essentially f=
rontends to the akonadi database. The latter is a bit more low-level and sh=
ould more closely represent what is in the database. It does not make sense=
 that kmail should be able to show entries while akonadiconsole cannot. (I =
assume your restarted kmail so that any in-memory data structures have been=
 reloaded from the akonadi database.)

* If you look at other folders and resources/accounts in akonadiconsole's b=
rowser, does their content correspond to what you see in kmail/kaddressbook=
/=E2=80=A6?=20

* In the Agents tab, are there any resources with errors or off-line?

* In the DB Browser tab, selecting the PimItemTable and sorting on =E2=80=
=98dirty=E2=80=99 (1 before 0), are there any entries with 1 in that column?


Best,

Erik