Everything Kevin has deduced, I support.  Speaking strictly from personal 
experience I'll add this.

When looking for very basic features I'll utilize help buttons, and built-in 
help pages.  If it has anthing to do with config pages, I go straight online.

I use search engines to find very specifc information or files when I don't 
exactly know where to go looking.  Google is very good about getting me the 
data I want.  Try searching for 'pcmcia-cs' to see what I mean.)

I will say that no matter if I use help files or not, if they are not there, 
a piece of software looks unfinished to me.

Take care,
Matt
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