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List:       kde-usability
Subject:    Re: Study - some questions
From:       Jono Bacon <f9808590 () wlv ! ac ! uk>
Date:       2001-04-20 22:22:40
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On Friday 20 April 2001 8:42 pm, Ferdinand Gassauer wrote:
> Hi!
> good idea to do this
>
> * Which is the target group ?

For data collection there is no target group. We will ask the users a variety 
of questions on general KDE us. From the profile questions at the start of 
the questionnaire, we can build a profile of the user depending on how they 
answer the questions (eg how much experience they have and what OS' they have 
previously used).

> * after 15 minute use? We won't get much in depth feed back from this, KDE
> is much to feature rich. It propably takes more than 15 minutes just to
> open all apps in K-Menu. BTW people in my office think KDE looks nice.

This is a valid point. I think we will increase it to a maximum of 30mins or 
so. There is no minimum time.

> * Do users get (at least some) tasks to fulfill in a given time? this would
> be necessary to get comparable answers. (time to succeed) (example: start
> kaboodle :-||; kill a print job; send email with attachment; configure
> internet connection and printer, write kword letter, create a -complex?-
> spreadsheet, ...) and other things people will have to do at setup time and
> at the very beginning. this breaks the neck first. May be it's the best to
> prepare a set of tasks from which the user has to choose a subset, which
> conforms to his/hers needs/tasks + an "administrativ" set which everyone
> has to pass.

Well this is something which we are considering implementing in maybe a 
seperate test. The questions you have seen are Q+A questions. I think we will 
develop tasks in which we can figure out the minimum steps it takes to 
complete a task and compare it to other systems' minimum steps.

It is feedback like this that will build better questionnaires, and will 
produce better data.

The idea is we want to keep the data as raw as possible so we can analyse it 
in lots of different ways.

	Jono

-- 
Jono Bacon - [vmlinuz] - jono@kde.org
KDE/Qt Developer
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