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List:       kde-usability
Subject:    Re: The importance of the default configuration / Study Case: Kopete.
From:       "Yanis Kekatos" <kekatos () gmail ! com>
Date:       2006-03-14 0:28:58
Message-ID: dea3c3190603131628u59278288q1de2589bf8d88de0 () mail ! gmail ! com
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Aaron,
first of all there is no such a template XML format in
openusability.org to use.
I am intersted to create a complete usability report taking into
consideration all the comments in this thread. If Olivier thinks that
it would be useful I can write the report tomorrow. Just let me know.

On 3/13/06, Aaron J. Seigo <aseigo@kde.org> wrote:
> On Sunday 12 March 2006 19:51, Yanis Kekatos wrote:
> > To give you the whole concept in a more understandable way I will
> > review the default configuration of a KDE app, kopete.
>
> Yanis, would it be possible to put this report in the openusability.org XML
> format, include the comments / suggestions that tend towards consensus in
> this thread and then perhaps work with Olivier on getting them addressed in
> the next release?
>
> > I hope other people (here) have the same thoughts/way of thinking so
> > we can join and work on a common basis for a better free desktop.
>
> lots of us are =)
>
> some comments on your broader observations, all IMHO:
>
> > - When users use an app for the first time they expect some specific
> > behaviour from their interaction with it. Sometimes this is related
> > with what is called consistency.
> > - Users don't use apps that they don't like the *default*
> > configuration. Even if they can adjust it to they way they want, they
> > don't do that.
>
> this is overly broad. IME people will adjust things if:
>
>  - the adjustments are not difficult and are obvious as to how to do it
>  - the default configuration is not completely useless; the app must do the
> basic job first, but as long as that is covered the user will often hunt
> around if their needs aren't met. if their basic needs aren't met at all then
> they won't stick around long enough ;)
>
> it also often seems easier for a user to add things than remove them, for
> whatever reason.
>
> > - The default layout must be *simple*. User can add later everything
> > he may need.
>
> note that this actually often contradicts with the first two points you made
> =) ergo the need for reasoned ballance (not easy)
>
> --
> Aaron J. Seigo
> GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA  EE75 D6B7 2EB1 A7F1 DB43
>
> Full time KDE developer sponsored by Trolltech (http://www.trolltech.com)
>
>
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>
>
>
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