From kde-usability  Thu Sep 08 08:22:17 2005
From: Benjamin Meyer <benjamin.meyer () trolltech ! com>
Date: Thu, 08 Sep 2005 08:22:17 +0000
To: kde-usability
Subject: Re: Tip of the day
Message-Id: <200509081022.21294.benjamin.meyer () trolltech ! com>
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On Wednesday 07 September 2005 06:40 pm, Zak Jensen wrote:
> On 9/7/05, Harijs Buss <hbush@apollo.lv> wrote:
> > On Wednesday 07 September 2005 16:19, Zak Jensen rakstija:
> > > The basic concept is to create an agent/daemon that tracks what the
> > > user does, and offers tips that are relevent to that activity
> >
> > M$ tried exactly such thing in one of Office releases (don't remember how
> > was this "talking paper clip" called). This feature was universally
> > claimed by majority of users as absolutely most annoying thing M$ has
> > ever made, and excluded from following versions of MS Office.
> >
> > People usually do not like idea of being watched and mentored all the
> > time.
>
> From what I have heard (and experienced) the troubling aspect for most
> people was not that it monitored what you were doing. It was, instead,
> that it wasy very "in your face" about what it would do. The agent
> would pop up and constantly offer its services to you. When it was
> displayed, it would animate itself, which would distract users from
> what they were doing. It had disturbing sound effects. And, possibly
> the worst aspect of the whole thing, was very difficult to turn off.
> It was fist available (I believe) in Office 2000. It may still be in
> office now.
>
> My idea is much less intrusive. It would only monitor your activities
> when either:
> A) You had "usability logging" enabled, or
> B) When the "KTips plasmoid" was displayed on the screen.
> In all other circumstances, the agent would not be active, or even
> loaded into the screen.
>
> In addition, it would not display an annoying animated agent. The
> whole concept rests on the foundation of the agent being within a
> passive plasmoid. If a user doesn't want the tips, they can close the
> plasmoid. If enabled, the plasmoid would be largely inert. It might
> update once every 5-10 minutes, wouldn't scroll, and wouldn't utilize
> dialogs or pop ups to communicate with the user.
>
> Another key function of this is it provides "tips". It monitors user
> activity over a long period of time, and adjusts the tips displayed
> based on that activity. It doesn't have the "it looks like you are
> making a letter" functionality.
>
> > Maybe would be worth to make such feature as special "learning option".
> > But God save Linux if this would become the default.
>
> That is what I intended it for. It doesn't aid the user at every turn.
> The premise behind the whole thing was making KTips more applicable &
> less annoying.
>
> > Harry

Can you give an example?  I am not quite sure what it would do.

-Benjamin Meyer

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