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List:       kde-usability
Subject:    Re: Problems with gathering usable data
From:       Jono Bacon <jonobacon_lists () yahoo ! co ! uk>
Date:       2002-03-08 10:12:31
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On Friday 08 March 2002 4:27 am, Emerald Arcana wrote:
> What are you specifically looking for?  Are you seeking help in the writeup
> of the document, or are you looking for something a little more fundamental
> in terms of user thought processes: a sort of "How does a user think when
> he or she reconfigures the desktop environment?"  Or, more importantly,
> "How do we create an experimental process that determines a user's reaction
> to an application?"

I was just curious how we can successfully guage defects in usability for an 
application. there many rules of thumb regarding getting feedback from users, 
but I was curious what methods you all use.

> Here's a silly model that came to my mind just now.
>
> Take a screenshot of KControl's side-panel (left-hand) with the collapsed
> tree.  Post it on a website.  For the picture's caption, write some
> question: "If you wanted to change the system font, what icon would you
> click on first?"
>
> For responses, employ an anonymous messageboard that allows a small amount
> of text for a response.  Read the responses regularly and see what people
> say.

This is an interesting idea...I am going to consider things like this for the 
Question API.

	Jono


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