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List:       kde-usability
Subject:    Usability issue handling system
From:       Marten Klencke <mklencke () gmx ! net>
Date:       2002-02-27 18:32:30
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Hi!

I spoke to Chris yesterday and we agreed that probably bugzilla is not the 
way to go. I am almost finished with work on a custom system that somewhat 
extends Jono's system, but is written from scratch.

How it is going to work: The reports are stored in MySQL on the server, and 
can be both imported and exported using the XML format. Exporting will also 
be possible in HTML format, of course.
Individual issues in reports can be marked as fixed, optionally with an 
attachment.

We will still have report maintainers for certain programs, but the system 
also allows maintainerless reports, for example if someone sends in a report 
but doesn't want to be a maintainer. Every maintainer will be able to work 
with them.

Maybe at this point we should work mainly using this system. Then, if someone 
finds an issue, he/she contacts the report maintainer of that program. The 
report maintainer accepts fixes, contacts the authors of the program etc. If 
the need really arises we can work on a bugzilla(-like) system for individual 
issues.

Also, one section of the site will be devoted to general KDE usability 
issues. The are issues with things that appear throughout KDE, like "open 
file" dialogs, menus, etc.

Best regards,
-- 

Marten Klencke
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