'Re: About KDE bug tracker'

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List: kde-quality
Subject: Re: About KDE bug tracker
From: Juan Carlos Torres <carlosdgtorres () gmail ! com>
Date: 2009-09-20 0:48:18
Message-ID: 75e605190909191748w16552552tecbb280ad1ee8bf () mail ! gmail ! com
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On Sun, Sep 20, 2009 at 12:25 AM, I=F1aki Baz Castillo <ibc@aliax.net> wrot=
e:

> Hi, in my opinion KDE's bug tracker is the worst I've ever seen:
>
> - I *never* find my reported bugs.
>

Once logged in, in the front page, there is a "Managing you Account" sectio=
n
where you have "Show all open reports that I reported". Just take note that
this are *open* reports, not those that have been resolved/fixed/closed. To
find closed bugs, you can use the Advanced search form (from the front page
or the menu at the top).

> - Searching for a specific bug is a pain as the involved component (ie:
> kmail,
> kopete, plasma...) is not a column when the bugs are shown.
>

Not sure what you mean.

> - After posting a comment in a bug, that bug dissapears and the next one
> appears... =BF?
>

Again, not sure what you mean. What "next one"? I just commented on a bug
right now and it didn't go to a "next one".

- Rating a bug/wish is done in a separate section instead of the bug/wish
> report itself.
>

If you mean voting for a bug, at the top (before all the comments) there is
a "Vote" link. Of course for convenience you have a page which lists all
bugs you've voted for.

And I the only who doesn't feel confortable with current bug tracker?
> Is there any aim to change/improve it?
>

KDE is using Bugzilla for it's bug tracker. It is not a homebrew
application. So whatever limitations you're bumping into, almost all users
of Bugzilla also experience. There is always an ongoing communication
between KDE and Bugzilla on how it can be improved. You can find out more
about them at http://www.bugzilla.org/

Thanks for your attention to details and your desire to improve the KDE
experience. :)

[Attachment #5 (text/html)]

<div class="gmail_quote">On Sun, Sep 20, 2009 at 12:25 AM, Iñaki Baz Castillo <span \
dir="ltr">&lt;<a href="mailto:ibc@aliax.net">ibc@aliax.net</a>&gt;</span> \
wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, \
204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> Hi, in my opinion KDE&#39;s bug \
tracker is the worst I&#39;ve ever seen:<br> <br>
- I *never* find my reported bugs.<br></blockquote><div><br>Once logged in, in the \
front page, there is a &quot;Managing you Account&quot; section where you have \
&quot;Show all open reports that I reported&quot;. Just take note that this are \
*open* reports, not those that have been resolved/fixed/closed. To find closed bugs, \
you can use the Advanced search form (from the front page or the menu at the \
top).<br>  </div><blockquote class="gmail_quote" style="border-left: 1px solid \
                rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
- Searching for a specific bug is a pain as the involved component (ie: kmail,<br>
kopete, plasma...) is not a column when the bugs are \
shown.<br></blockquote><div><br>Not sure what you mean.<br> </div><blockquote \
class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt \
0pt 0.8ex; padding-left: 1ex;">

- After posting a comment in a bug, that bug dissapears and the next one<br>
appears... ¿?<br></blockquote><div><br>Again, not sure what you mean. What &quot;next \
one&quot;? I just commented on a bug right now and it didn&#39;t go to a &quot;next \
one&quot;.<br><br></div><blockquote class="gmail_quote" style="border-left: 1px solid \
rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">

- Rating a bug/wish is done in a separate section instead of the bug/wish<br>
report itself.<br></blockquote><div><br>If you mean voting for a bug, at the top \
(before all the comments) there is a &quot;Vote&quot; link. Of course for convenience \
you have a page which lists all bugs you&#39;ve voted for.<br> <br></div><blockquote \
class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt \
0pt 0.8ex; padding-left: 1ex;">

And I the only who doesn&#39;t feel confortable with current bug tracker? 
Is there any aim to change/improve it? </blockquote></div> KDE is using \
Bugzilla for it&#39;s bug tracker. It is not a homebrew application. So whatever \
limitations you&#39;re bumping into, almost all users of Bugzilla also experience. \
There is always an ongoing communication between KDE and Bugzilla on how it can be \
improved. You can find out more about them at <a \
href="http://www.bugzilla.org/">http://www.bugzilla.org/</a> Thanks for your \
attention to details and your desire to improve the KDE experience. :)

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