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List:       kde-pim
Subject:    [Kde-pim] (Fwd) kpilot 4.3.6 problems w/ redhat 9
From:       richard () qc ! edu
Date:       2003-07-23 16:47:49
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Dear kde-pim list

I hope this is not a trivial question, but I 
have run into some trouble with 
Kpilot/Korganizer as installed from the 
RedHat 9 CD's.

Some details:-

KDE 3.1-10 on Redhat 9 distribution
Kpilot 4.3.6(3_1_BRANCH)
Pilot: Palm Pilot Professional 
(scheduled for replacement, but using it 
to check operation w/ linux first)

Essentially, setup and config went as 
indicated in the manual, and Kpilot 
behaves as expected (except of course 
that the manual is out of date as it
acknowledges).  The notes conduit works 
nicely,   
but there seems to be a problem with 
the korganizer-related conduits 
(calendar, todo, address all behave 
similarly to the example below).

13:02:34  Trying to open device...
13:02:34  Device link ready.
13:02:56  Checking last PC...
13:02:57  KPilot 4.3.6 
(3_1_BRANCH) HotSync starting...

13:02:57  [Conduit knotes-conduit]
13:02:57  [KNotes conduit: 
13:02:57  Modified one memo.
13:02:58  Added one new memo.
13:02:58  No memos added to KNotes.
13:02:58  ]

13:02:59  [Conduit vcal-conduit]
13:03:51  Syncing with file 
"/home/richard/.kde/share/apps/korganiz
er/recw.ics"
13:04:16  No Files to install
13:04:16  End of HotSync

13:04:16  HotSync Completed.
13:04:19  Trying to open device...
13:04:19  Device link ready.

Some observations that may be relevant:
*   Full backups seem to work, and 
    anyway notes are handled, so I do 
    not believe it is an interface problem.

*   Before this test run there were small 
    changes made in notes and calendar 
    on both palm and PC.  Notes were 
    handled properly, calendar was not.  
    Kpilot was set to do a hotsync if 
    possible.

*   2) Note long pause almost 1 min,  
    13:02:59-13:04|:61) while kpilot 
    seems to investigate the korganizer 
    file but finds nothing to do.

*   It does not seem to be an issue of 
    permissions.  The owner (richard) of 
    all the files is running kpilot on data 
    in his own home directory, and owns 
    all files and directories there 
    (permissions 700 on all files and 
    dirs).  Anyway, I have also tried 
    setting 777's all the way down from 
    /home, just to make sure- no 
    difference)

*   Kpilot is obviously 'aware' of 
    korganizer (see error message below, 
    caused by not shutting down 
    korganizer before doing a hotsync).
13:09:14  [Conduit vcal-conduit]
13:09:14  KOrganizer is running, can't 
update datebook.
13:09:14  The conduit unnamed could 
not be executed.
13:09:14  No Files to install
13:09:14  End of HotSync

Anotherexperiment may be interesting 
    to you, though I do not really 
    understand it.
    a) delete its contents of korganizer 
    database by saving empty korganizer 
    file to 'recw.ics'
    b) do hotsync
    c) result is that entire contents of 
    handheld pilot are copied up to 
    korganizer file (i.e. the effect of an 
    initial hotsync to an empty database.)
This generated the following relevant 
portion of the log:-
22:36:55 [  [Conduit vcal-conduit]
22:36:55  Syncing with file 
"/home/richard/.kde/share/apps/korganiz
er/recw.ics"
22:48:49  No Files to install
22:48:50  End of HotSync
Note the 12 mins elapsed time, during 
which the empty  korganizer file was 
apparently being populated, but then 
why the 'no files to install' message?

7) Possibly this is  a separate issue, but 
it is quite serious.  I did notice a 
problem in kpilot's/korganizer's handling 
of events with a repeat.  While these are 
handled correctly on the pilot handheld, 
kpilot and korganizer between them lose 
track of the end date.  The result is that 
repeated events repeat for ever.  This 
then can get hotsynced back to the hand 
held, causing an obvious mess!


Hope some of this detail is helpful.  Am I missing something obvious?  
If not, perhaps you can give 
some suggestions on a better diagnosis. 

If any of your recommendations include 
installing an update, I'd appreciate  step-
by-step instructions on what to do, as 
I'm still relatively new to Linux (e.g. 
Does one need to uninstall the current 
version first, etc)

Thanks so much!  I look forward to 
hearing from you.

Richard White
Office of Information Technology
Queens College
City University of New York

------- End of forwarded message -------
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