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List: kde-kimageshop
Subject: Re: [kde-community] stackexange site for krita
From: Scott Petrovic <scottpetrovic () gmail ! com>
Date: 2015-03-15 15:10:16
Message-ID: CA+VJOtx7L7_DVcwXuARC_Lxyh86O+oKrS=ieSUN=XdeBzVmUmA () mail ! gmail ! com
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I am at a WordPress conference now and am getting some feedback about this
Q&A platform. They mentioned trying a WordPress plugin called CM-Answers.
If we use that, that would make it easier since it would still be on the
WordPress platform.
Maybe I can send a request to create a http://qa.krita.org subdomain with
a WordPress install. They also recommended setting up a Multi-Site install.
That way we could potentially have multiple instances for different
languages if needed.
I am going to request a sub-domain and see what I can do with this plug-in.
Does anyone have issues with tha?.
GIT repo for it
https://github.com/wp-plugins/cm-answers
Scott
On Sun, Mar 1, 2015 at 6:11 AM, Boudewijn Rempt <boud@valdyas.org> wrote:
> On Sun, 1 Mar 2015, Luca Beltrame wrote:
>
> Dmitry Kazakov wrote:
>>
>> I asked for a kind of "knowledge base", where I (developer) could search
>>> for popular answers really quickly and copy/paste the link into
>>> IRC/social
>>> networks to help people with their (really trivial and common) problems.
>>>
>>
>> A question: what does UserBase lack to be properly used as knowledge base?
>>
>>
> It's a wiki, that is a big set of unstructured, unrelated but interlinked
> pages on a huge set of unrelated topics. Wiki's have got their place, but
> they aren't suitable for a knowledgebase. In a knowledge base, you need to
> have a fixed format for every page: question or problem statement, set of
> answers, ability to mark a particular answer as authoritative. And of
> course, really good searching.
>
> But note that when I started this topic it was _NOT_ about Dmitry's need
> for a knowledge base that would it make easy for him (or me, or other Krita
> developers) to give user support. I started this topic because of a demand
> from our userbase for a question-and-answer website where they would do
> user-support _themselves_.
>
> Boudewijn
>
> _______________________________________________
> Krita mailing list
> kimageshop@kde.org
> https://mail.kde.org/mailman/listinfo/kimageshop
>
[Attachment #5 (text/html)]
<div dir="ltr"><div><div>I am at a WordPress conference now and am getting some \
feedback about this Q&A platform. They mentioned trying a WordPress plugin called \
CM-Answers. If we use that, that would make it easier since it would still be on the \
WordPress platform.<br><br></div>Maybe I can send a request to create a <a \
href="http://qa.krita.org">http://qa.krita.org</a> subdomain with a WordPress \
install. They also recommended setting up a Multi-Site install. That way we could \
potentially have multiple instances for different languages if \
needed.<br><br></div><div>I am going to request a sub-domain and see what I can do \
with this plug-in. Does anyone have issues with tha?. <br></div><div><br><br>GIT repo \
for it<br><a href="https://github.com/wp-plugins/cm-answers">https://github.com/wp-plugins/cm-answers</a><br><br><br></div>Scott<br></div><div \
class="gmail_extra"><br><div class="gmail_quote">On Sun, Mar 1, 2015 at 6:11 AM, \
Boudewijn Rempt <span dir="ltr"><<a href="mailto:boud@valdyas.org" \
target="_blank">boud@valdyas.org</a>></span> wrote:<br><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">On Sun, 1 Mar 2015, Luca Beltrame wrote:<br> <br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"><span class=""> Dmitry Kazakov wrote:<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"> I asked for a kind of "knowledge base", where I \
(developer) could search<br> for popular answers really quickly and copy/paste the \
link into IRC/social<br> networks to help people with their (really trivial and \
common) problems.<br> </blockquote>
<br></span>
A question: what does UserBase lack to be properly used as knowledge base?<br>
<br>
</blockquote>
<br>
It's a wiki, that is a big set of unstructured, unrelated but interlinked pages \
on a huge set of unrelated topics. Wiki's have got their place, but they \
aren't suitable for a knowledgebase. In a knowledge base, you need to have a \
fixed format for every page: question or problem statement, set of answers, ability \
to mark a particular answer as authoritative. And of course, really good \
searching.<br> <br>
But note that when I started this topic it was _NOT_ about Dmitry's need for a \
knowledge base that would it make easy for him (or me, or other Krita developers) to \
give user support. I started this topic because of a demand from our userbase for a \
question-and-answer website where they would do user-support _themselves_.<span \
class="HOEnZb"><font color="#888888"><br> <br>
Boudewijn</font></span><div class="HOEnZb"><div class="h5"><br>
______________________________<u></u>_________________<br>
Krita mailing list<br>
<a href="mailto:kimageshop@kde.org" target="_blank">kimageshop@kde.org</a><br>
<a href="https://mail.kde.org/mailman/listinfo/kimageshop" \
target="_blank">https://mail.kde.org/mailman/<u></u>listinfo/kimageshop</a><br> \
</div></div></blockquote></div><br></div>
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